Hawk Ford of St. Charles - Service Center

Service gentleman Drew in the truck center was excellent. Very nice experience ! I highly recomend hawk Ford xx Charels Very nice experience ! I highly recomend hawk Ford xx Charels More

The team was friendly and fast. I was overall pleased with the service. No issues. I was overall pleased with the service. No issues. More

Love Hard Ford of St. Charles. We always get great customer service, and give timely updates on the vehicle. Charles. We always get great customer service, and give timely updates on the vehicle. More

I was able to make an appointment for my service. When I arrived, I was greeted and the intake process was easy. I brought along my laptop to work while I waited. There wasn't a table or counter wher When I arrived, I was greeted and the intake process was easy. I brought along my laptop to work while I waited. There wasn't a table or counter where I could comfortably work like in the oil change waiting area. Service was pretty close to on-time as promised. I had rear climate controls installed that had been left out when they built the car to get it to the dealership faster. I am unsure of exactly where they installed the items because no one showed me what they did. More

So much bv for a quick review. My experience just went totally down hill. Bye My experience just went totally down hill. Bye More

Connor is a very bright, kind individual who is interested in helping people. I listened as he spoke with an elderly man who was waiting for his vehicle. He could not have been more focused on maki interested in helping people. I listened as he spoke with an elderly man who was waiting for his vehicle. He could not have been more focused on making the experience at Hawk the best it could be. He was very professional as he assisted me with my vehicle. This is a young man that should be given every opportunity to grow in the industry. your dealership will be better as Connor and others like him are given the support and continued incentive to continue their amazing work, There was a young lady in the past who has assisted me in the past, I cannot recall her name, but she was also very, very good at her job and assisting the customers. More

We had an exceptional experience with Hawk Ford of xx. Charles and their Mobile Service team. Charles and their Mobile Service team. More

Hawk Ford was friendly and courteous. It was easy to get an appointment. I had a seal come apart on the top of the car and I needed to have it repaired before the storms came in. Hawk It was easy to get an appointment. I had a seal come apart on the top of the car and I needed to have it repaired before the storms came in. Hawk Ford took care of the warranty end of it, fixed the loose seal and even left the inside of my Escape clean as can be. I was treated with politeness and respect and I’m grateful. Will be back for annual maintenance. Thank you so much More

Responsive and helpful staff. They had the part I needed in stock and put it on same day. They had the part I needed in stock and put it on same day. More

Outstanding customer service. I would recommend Hawk Ford. Make sure to purchase the extended warranty. I would recommend Hawk Ford. Make sure to purchase the extended warranty. More