Hawk Ford of St. Charles - Service Center

Top shelf dealership! Great knowledge and communication. Not my first dealings with a dealership, but definitely one of my best! Great knowledge and communication. Not my first dealings with a dealership, but definitely one of my best! More

Went in for my oil change . I informed Conner on my last oil change they ripped the screws out of my belly pan cover and just put zip ties on it to hold it. I asked if they coul I informed Conner on my last oil change they ripped the screws out of my belly pan cover and just put zip ties on it to hold it. I asked if they could fix it properly. It was never done . Now I have zip ties holding the belly pan cover on my 50k dollar truck . I think I might be finding another dealer from this point forward More

I bought a 2022 Ford Ranger from this dealer. They have done ALL of the maintenance on my truck since then. This round, I have over a dozen small hail dents all over the hood and cba roof. The de They have done ALL of the maintenance on my truck since then. This round, I have over a dozen small hail dents all over the hood and cba roof. The dealer fixed ALL of those dents and my truck looks like new. More

Oil change and tire check done as requested. Fast service snd easy check in. Reasonable price. Fast service snd easy check in. Reasonable price. More

HawkFord and all there Service Advisors are the best, they not only take care of our Ford and Lincoln vehicles, they also take care of our daughters Hyundai as well. Like I said in many dealer rater rev they not only take care of our Ford and Lincoln vehicles, they also take care of our daughters Hyundai as well. Like I said in many dealer rater reviews. Everyone @ HAWK FORD is the best… More

Steve and his team took such good care of me and my Bronco. I appreciate the communication and the availability of help. Everyone was kind and attentive. They even cleaned my dirty little Bronco- went Bronco. I appreciate the communication and the availability of help. Everyone was kind and attentive. They even cleaned my dirty little Bronco- went above and beyond. More

The service department helped me within 5 minutes of arriving and all paperwork was completed with my concern. Will always bring my car here for service arriving and all paperwork was completed with my concern. Will always bring my car here for service More

Service was fast and they gave me a breakdown of what needed to be fixed in the future. getting a shuttle to and from work was also great. needed to be fixed in the future. getting a shuttle to and from work was also great. More

Great customer service and everyone seemed genuine. A few other customers were waiting and they all seemed to be getting taken care of per their needs as well. I had no idea I had ford points from purc A few other customers were waiting and they all seemed to be getting taken care of per their needs as well. I had no idea I had ford points from purchasing my car last year, it was awesome Connor let me know and how to use them / when they expire. I really appreciated h doing that! And his handwriting was very easy to read on my bill. Thank you! More

The service work was excellent and timely. I was kept well-informed along the way. Chris Lambert did a great job as my service advisor. I was kept well-informed along the way. Chris Lambert did a great job as my service advisor. More