Hawk Ford of St. Charles - Service Center

Received a recall from Ford regarding the emissions on my 2017 Edge.. Hawk sent a technician to my home to upgrade the computer program. Work done efficiently in about half an hour. Couldn't ask for better s 2017 Edge.. Hawk sent a technician to my home to upgrade the computer program. Work done efficiently in about half an hour. Couldn't ask for better service. More

Steve was super accommodating with my schedule. Got me in a car while they were working on mine. I appreciate all the help! Got me in a car while they were working on mine. I appreciate all the help! More

Went in for an oil change without an appointment. From beginning to the end was about 45 minutes. Everything was explained and I was very satisfied. From beginning to the end was about 45 minutes. Everything was explained and I was very satisfied. More

Steve was great and efficient. Very please with him and his service. Did exactly what he said! Very please with him and his service. Did exactly what he said! More

Great service I had my oil change in about an hour. Plus a full vehicle inspection. Plus a full vehicle inspection. More

Gerry is the best! He is very accommodating and what he says actually happens. Extremely conscientious and kind. He is very accommodating and what he says actually happens. Extremely conscientious and kind. More

Kristy Swanson was awesome at her job. Everyone went above and beyond to meet repair deadlines. Nice work! Everyone went above and beyond to meet repair deadlines. Nice work! More

The mobile service van is a great option if you’re unable to get into the dealer and the tech that I’ve had come out a couple times is very thorough and honest. He came right to the parking lot at my office. to get into the dealer and the tech that I’ve had come out a couple times is very thorough and honest. He came right to the parking lot at my office. More

Professional and courteous service, delivered as promised and scheduled. Walked me through the worked performed and expectations on future scheduled services. and scheduled. Walked me through the worked performed and expectations on future scheduled services. More

It is my company car and Hawk Fird takes good care of the needed service. I do not like being bugged all the time about how well you did. Please do me a favor ant do not send me any more messages. needed service. I do not like being bugged all the time about how well you did. Please do me a favor ant do not send me any more messages. More