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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,862 Reviews

1,862 Reviews of Hawk Ford of St. Charles - Service Center

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May 11, 2025

Your service charges are very fluctuating and higher than other dealerships in someway. Very uncertainty, when bring vehicles for service. More

by AMGLLC01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Commercial service department.
May 10, 2025

All went well. Service was preformed when promised . every one was helpful. Shuttle was great and very helpful. More

by SPENDER315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Service was great. I waited for my truck to be inspected and Kevin was great keeping me updated. More

by ARYSHIREUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Maciel
May 10, 2025

Quick and efficient work was done conveniently and. successfully. We have bough3 cars.here.and.will.return More

by ROBGWLEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Scheduled a service for my vehicle, when I showed up, they took me in right away and gave an accurate estimate of how long the wait will be to have service competed. More

by PLPL04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Steve was great. He explained what was being done to my vehicle in detail and had the work completed before I expected. Very friendly and personable. An overall grea More

by RPURR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Over priced, arrogant, did not care, tried to blame me for using them, over 3000 in labor, more than antiretroviral cost of repair on the internet. More

by BIGMACSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Staub
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Calderon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Parra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

The service was completed on a timely basis and the customer service staff was friendly and courteous. More

by PALENICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Checked me in quickly and very professional and kind. They update to what my Bronco needed. More

by RTRIF899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

We had some bumps in the process, but the staff at St Charles Ford did what it took to make it right More

by ROCCOMARTINO49
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.