Hawk Ford of St. Charles - Service Center

There aren't words to explain my experience it could have been better if the problem was fixed been better if the problem was fixed More

The issues were addressed and handled and I was kept in the loop throughout the whole thing and I couldn’t have asked for a better experience from a dealership. the loop throughout the whole thing and I couldn’t have asked for a better experience from a dealership. More

I had a great experience and everyone took great care of me during my recent visit. me during my recent visit. More

Fast and great service! Friendly staff, nice waiting area, coffee, did air check washer fluid Friendly staff, nice waiting area, coffee, did air check washer fluid More

Chris Krueger and Nick Sladek waited on me as I purchased a Mustang last Friday. They were both professional, knowledgeable and very helpful through my entire time there. It was a first time experience for a Mustang last Friday. They were both professional, knowledgeable and very helpful through my entire time there. It was a first time experience for me to purchase a car without my wife and they made the whole experience easy and a pleasure. I will recommend Hawk Ford and Chris and Nick to anyone I know looking for a car. Thank you and keep up the good work. More

Great service advisors. Never had any issues was taken good care of! Will be back again. Never had any issues was taken good care of! Will be back again. More

Very pleased with this dealership. I was having some issues they fixed it fast. They have an amazing team. Couldn’t be more happy about this experience I was having some issues they fixed it fast. They have an amazing team. Couldn’t be more happy about this experience More

This dealership is very helpful in explaining exactly what needs to be repaired and the cost involved. what needs to be repaired and the cost involved. More

Got me in fast. Fixed my car and drove me back to my house. Then dropped my car off at my house! It was amazing! Fixed my car and drove me back to my house. Then dropped my car off at my house! It was amazing! More

The service center rep attempted to be very helpful. However they could not because the vehicle is not showing a code. The Vehicle is not working the same way it did the first 8 months I owned the vehic However they could not because the vehicle is not showing a code. The Vehicle is not working the same way it did the first 8 months I owned the vehicle but they cannot explain why. Three different service techs including one from your dealer gave me the most likely problem but they cannot fix the car without a code. For now I am stuck with the car. Unknown service rep More