Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,769 Reviews of Hawk Ford of St. Charles - Service Center
A great team, so easy to work with and helping make my experience awesome. Definitely work with Kirk Brown and the rest of the team. experience awesome. Definitely work with Kirk Brown and the rest of the team. More
Our whole company fleet is serviced at this location at Truck Service side. Cathy and Danny are always there to help with any concern or service we might have/need, their Mobile service just placed them a Truck Service side. Cathy and Danny are always there to help with any concern or service we might have/need, their Mobile service just placed them at top of most or all Ford Dealer around Chicago and Suburbs. More
friendly and knowledgeable staff, I didn’t feel like they were trying to “rip me off”. They offered services within my budget that I needed to keep my car working but did not push me to choose anything. very were trying to “rip me off”. They offered services within my budget that I needed to keep my car working but did not push me to choose anything. very clean facilities More
Kat in the commercial service department has been awesome to work with. She was always a pleasure while I was there and kept me informed about the progress of the service work. to work with. She was always a pleasure while I was there and kept me informed about the progress of the service work. More
I live 6 hours away and appreciate the convenience of the Quick Lane for a simple oil change. Quick Lane for a simple oil change. More
Had a service engine now warning on my van, they were able to look at it right away for me. It’s my work van so they really stepped up. Thanks guys able to look at it right away for me. It’s my work van so they really stepped up. Thanks guys More
I received a recall on my Bronco called the service department and they got me scheduled promptly. I opted to wait and was shown to the waiting room Jerry explained what they were going to do and came department and they got me scheduled promptly. I opted to wait and was shown to the waiting room Jerry explained what they were going to do and came and got me when car was finished, Jerry went above and beyond to answer my questions and show me what I did not know about my bronco. Thanks for taking the time to answer all my questions. I will return when I need my first oil change. Peggy Meckerman More
Great people with good knowledge of the industry, but to slow. I send a lot of trucks there with an appointment and on average it takes 1.5 hours for a oil change with tire rotation. This is to long to have slow. I send a lot of trucks there with an appointment and on average it takes 1.5 hours for a oil change with tire rotation. This is to long to have my employee down. We need to stop the talking and start moving . More
Took two visits and a total of $2500 to fix what was wrong after the first visit. Yes, the noise was had to find, but Tammy and Joel figured it out. wrong after the first visit. Yes, the noise was had to find, but Tammy and Joel figured it out. More