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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,858 Reviews

1,858 Reviews of Hawk Ford of St. Charles - Service Center

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December 25, 2024

Need a F150 Lariat v8 all options for under35,000 dollars not lligth blue or black More

by TODD.M.ROBAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom waddle
December 24, 2024

clean, kind, communicative, and quick. everyone there was great to talk to and the work done was exactly as described More

by jslob41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Great service. Sales and finance people are the best. The transaction was easy. The service department is always helpful. More

by kevinandkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Greeted friendly by all, offered to take me home as they had a full schedule, and brought the car back to my house when the work was completed. Reviewed maintenance done by telephone. Their professionalism More

by NB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gates
December 19, 2024

The fact that you don’t allow a choice not to give a qualitative response is cause for hesitation. More

by KYLEMOLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 18, 2024

Performed the work needed in a timely fashion and clearly communicated / explained all work completed More

by rft1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

have taken several of our fleet vehicles to steve for warranty issues his team is very valuable to the sheriff's departments 200 vehicles we run a 24hour 365 day operation and we need our vehicles repair More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Roby, Juan Guerrero
December 12, 2024

It was very easy to set up the mobile appointment. The technician was there on time and replaced the battery in my Escape quickly. More

by JUSTIN_LOGSDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

It was ok. Took too long though. Because I sat there for 1.5 hrs when I was told it would only take 1 hr More

by PJELONEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one mentioned their name
December 09, 2024

Received a recall from Ford regarding the emissions on my 2017 Edge.. Hawk sent a technician to my home to upgrade the computer program. Work done efficiently in about half an hour. Couldn't ask for better s More

by REH37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Dillon
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