Hawk Ford of St. Charles - Service Center

To have the mobile option for my service was spectacular! I appreciated the convenience and the follow-through from everyone I was in contact with! I would give this 10 stars if I could! I appreciated the convenience and the follow-through from everyone I was in contact with! I would give this 10 stars if I could! More

Steve was very friendly and professional made me feel like I was in good hands like I was in good hands More

Staff told me when my car would be ready, and then made sure I had it on time. Good group of people!! sure I had it on time. Good group of people!! More

People are nice. Looks like Ford has an on-going issue with the plastic retainer for the driver’s door entry keypad. $269.68 is a stupid crazy amount since the whole Looks like Ford has an on-going issue with the plastic retainer for the driver’s door entry keypad. $269.68 is a stupid crazy amount since the whole assembly does not need replacing. 32,000 miles on my $80,000 truck that is 4 years old and Ford can’t warranty the part…..embarrassing. Pretty sure I won’t hear from anyone on this though. More

Friendly and knowledgeable staff, made me feel like I was a valued customer. Worked with me to get me home and delivered my RV back to me. I felt like I was getting great service and the pricing seemed fair. a valued customer. Worked with me to get me home and delivered my RV back to me. I felt like I was getting great service and the pricing seemed fair. Would strongly recommend Hawk ford to anyone that wants great service with a friendly and knowledgeable staff. More

Always great customer service when I bring my car in for service! Steve always keep me updated and gets it done quickly service! Steve always keep me updated and gets it done quickly More

The service department is not spectacular by any means. Things take forever, service is not great l. When I bought my car here in May, I was told that there were loaners for when the car was in the shop- w Things take forever, service is not great l. When I bought my car here in May, I was told that there were loaners for when the car was in the shop- when I inquired about this, I was told there were no loaners available. Definitely felt that I was sold a bill of goods. I love my car but I would rather not take my car here for service. More

Part was ordered, service was scheduled and completed as stated. The work was done on time and as stated from the quote. It was a great experience. stated. The work was done on time and as stated from the quote. It was a great experience. More

as always, a pleasure doing business with Steve and the service staff, we have 200 vehicles in our fleet and they take care of all our warranty and recall needs service staff, we have 200 vehicles in our fleet and they take care of all our warranty and recall needs More

Great service and customer care provided . I have hesitant to bring my RV elsewhere but hawk shows and exceed expectation I have hesitant to bring my RV elsewhere but hawk shows and exceed expectation More