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Hawk Ford of St. Charles
St. Charles, IL
2,815 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
Verified Customer
October 31, 2023
Kathy Czerwiński does a fantastic job taking care of my F-250 whenever it needs service. I had lunchtime appointment, and she made sure that the oil change, tire rotation, and recall work was done quickly F-250 whenever it needs service. I had lunchtime appointment, and she made sure that the oil change, tire rotation, and recall work was done quickly and efficiently. She is super friendly and excellent to work with! More
by tubaandy
Employees Worked With
Kathy Czerwinski
October 31, 2023
Customer service is great and you feel like you’re in good hands with the technicians in their service and quick lanes! They don’t seem to get upset with your questions about the work that needs to be d good hands with the technicians in their service and quick lanes! They don’t seem to get upset with your questions about the work that needs to be done! I always go to Hawk st Charles when I need service/repairs! A++ More
by debbie.behrens
October 29, 2023
Great customer service and good communication. I would definitely recommend your service to other people. I would definitely recommend your service to other people. More
by TESSAMANEK
Employees Worked With
October 29, 2023
I ordered tires at a good price and set my appointment for service. On the day of my service appointment, a coupon was available that I had no knowledge of which reduced the price of the tires. That is th for service. On the day of my service appointment, a coupon was available that I had no knowledge of which reduced the price of the tires. That is the kind of service that gets people coming back. More
by anthonyrotella77
Employees Worked With
Monique Case
October 29, 2023
Josh was courteous knowledgeable and professional. I’ve worked with him several times and each instance has made the service experience of my F150 simple, fast and hassle free. I’ve worked with him several times and each instance has made the service experience of my F150 simple, fast and hassle free. More
by ralmeida99
October 29, 2023
Convenient location in St Charles. Reliable technicians and service advisers. I am concerned about why the parts failed after 54000 miles? Reliable technicians and service advisers. I am concerned about why the parts failed after 54000 miles? More
by rwoods707
Employees Worked With
October 28, 2023
Always fantastic service! One of the reasons I go to this dealer than the one by my house One of the reasons I go to this dealer than the one by my house More
by PIERCESKNAPP
