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Hawk Ford of St. Charles
St. Charles, IL
2,815 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
November 10, 2023
Steve Shaub has been attentive and understanding every time I have had to bring my work van in for service. He knows I count on the van for my business and how important it is to me. He calls me right awa time I have had to bring my work van in for service. He knows I count on the van for my business and how important it is to me. He calls me right away as soon as it is ready to pick it up. That helps me a great deal. More
by JWEBB61
Verified CustomerEmployees Worked With
November 09, 2023
I want to thank Josh, the service advisor, for his professionalism and taking our sense of urgency as his own. He provided excellent communication and timely updates and his team was able to repair o professionalism and taking our sense of urgency as his own. He provided excellent communication and timely updates and his team was able to repair our car quickly. Excellent service, excellent team, we will be returning customers. More
by whtkgt
Employees Worked With
November 09, 2023
My personal experience was great with quick turnaround and outstanding service advisors, I’ll definitely be recommending this service center to anyone . and outstanding service advisors, I’ll definitely be recommending this service center to anyone . More
by RVV1
Employees Worked With
Gerardo Sharif
November 08, 2023
Jeff was so easy to work with. Follow up after the purchase has been great. I feel like they are proud of their product and their business and that I'm not just another statistic Follow up after the purchase has been great. I feel like they are proud of their product and their business and that I'm not just another statistic. Did not buy the car I came to test drive, but went away with one that I love even more. Getting high fives from my friends and one even said "now that car looks like you." A bit of a drive for me, but they had the inventory that dealers down my way didn't have. Great experience. More
by SuzieB
November 08, 2023
Steve has been great working through many ongoing issues with my Ford Lightning. Thanks Scott with my Ford Lightning. Thanks Scott More
by SR.BLOOMQUIST
Employees Worked With
November 07, 2023
Fantastic service staff, I would appreciate not getting multiple callbacks about my experience- survey is emough multiple callbacks about my experience- survey is emough More
by sourna
Employees Worked With
November 06, 2023
Our experience purchasing a pre owned vehicle with Hawk Ford was a very smooth and easy process. Jeff Reckards was excellent to work with and we appreciate how accommodating he was. Would rate this as Ford was a very smooth and easy process. Jeff Reckards was excellent to work with and we appreciate how accommodating he was. Would rate this as possibly the best car purchasing experience we have had and would recommend to others who are car shopping. More
by KZ
Employees Worked With
November 02, 2023
The service was slower than expected due to workers calling in Ill. When I had a question for a technician, I was told no one was available and not given any alternative. calling in Ill. When I had a question for a technician, I was told no one was available and not given any alternative. More
by FHAMMELMAN
Employees Worked With
I do not know the names of the employees.
