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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,814 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,814 reviews

December 22, 2023

Friendly Helpful Communication was awesome. Willing to help to find the solution. Thank you Josh More

by BREEZE8107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear that you found our team friendly, helpful, and excellent in communication at Hawk Ford of St. Charles. It's our priority to provide a supportive and solution-driven experience for our valued customers. Thank you for choosing us, and we look forward to assisting you further in the future!

December 22, 2023

Service department does a great job taking care of my vehicles. Always willing to work with me on issues with ford's problems More

by martins_services
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Donovan
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Feb 14, 2024 -

Hawk Ford of St. Charles responded

We greatly appreciate your trust in our service department at Hawk Ford of St. Charles to take care of your vehicles. Our team is dedicated to working with you to address any issues related to Ford's vehicles, and we're committed to ensuring your satisfaction. Thank you for your continued support, and we look forward to serving you and your vehicles in the future!

December 21, 2023

Bill Wickerlin spent alot of time with me over the past year plus. finalixed on the 2023 car I picked up 12/9. had an issue with the car not being detailed and he took care of that. jessica got me a loaner More

by DANNLIN6024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Vida
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Dec 22, 2023 -

Hawk Ford of St. Charles responded

Hi Dan, Thank you for your review! We appreciate your business and are so happy that you had such a great experience with Bill W in Sales! We apologize for the overlook on the detail. We are always going to do the right thing for our customers at Hawk Ford! We look forward to seeing you again on your next visit! Hawk Ford of St. Charles

December 20, 2023

The dealership was able to see me on short notice, reviewed my damaged tire and was able to repair it quickly for a reasonable price. More

by JTPAC2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're pleased to have been able to accommodate your visit on short notice at Hawk Ford of St. Charles. It's wonderful to hear that we could efficiently review and repair your damaged tire at a reasonable price, ensuring your satisfaction with our service. Thank you for choosing us, and we look forward to providing you with exceptional experiences in the future!

December 19, 2023

Service was great and vehicle was ready on time as promised. Had a ford performance tune installed. I’ve heard of other dealers not being able to install the tune but had no issues here. More

by JESSE M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Brown
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Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear that you had a great service experience at Hawk Ford of St. Charles and that your vehicle was ready on time, as promised. It's fantastic to know that our team successfully installed the Ford performance tune without any issues, ensuring your satisfaction with our service. Thank you for choosing us, and we look forward to delivering exceptional experiences for you in the future!

December 19, 2023

Every one was very professional and prompt. 👍 🇺🇸 to long an answer make it shorter next time I won’t reply More

by R_BUFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear that our team at Hawk Ford of St. Charles provided you with professional and prompt service. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back for more exceptional experiences in the future!

December 17, 2023

The problem is that the cost of repairs are very expensive. I have a F150 with 125000 miles and the amount of work recommended for my truck over the last year has become too expensive to fix. I ha More

by Chris
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're sorry to hear about the challenges you've faced with the cost of repairs for your F150 at Hawk Ford of St. Charles. We understand the importance of providing cost-effective solutions and will share your feedback with our team to ensure an improved experience for our valued customers. Your loyalty as a long-time Ford owner means a great deal to us, and we hope to have the opportunity to regain your confidence in the future.

December 16, 2023

Brought it in for service, they explained everything and resolved my issues in a just minutes. Very happy customer here More

by LMIHALIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mihalik
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Feb 14, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear that you had a positive service experience at Hawk Ford of St. Charles! Our team is committed to providing efficient and comprehensive solutions, and we're thrilled that we could resolve your issues to your satisfaction. Thank you for choosing us, and we look forward to serving you again in the future!

December 15, 2023

Everything was great. Warm welcome, clean and well organized facilities, friendly staff, timely service, easy checkout... couldn't ask for more. More

by KCKELLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lamber
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

December 14, 2023

Thank you to everyone involved in the purchase of my son's Mustang. Gus Babalis I can never Thank you enough for making Bobby's(Rizzo)dream come true. Nick S. you are The Best. Andrew K. Thank you for a More

by DJRIZZO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Babalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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