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Hawk Ford of St. Charles
St. Charles, IL
2,739 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,739 reviews
June 15, 2024
Found the vehicle I was looking for online. Hawk Ford is a 90 minute drive for me. They were very helpful setting up the deal through phone and email communication. Once I arrived at the dealer Hawk Ford is a 90 minute drive for me. They were very helpful setting up the deal through phone and email communication. Once I arrived at the dealership, the staff was extremely helpful. From the sales rep to the accountant, I was very impressed. They also had a huge selection of vehicles on the lot, I believe 350 at the time I was there. A great buying experience overall, I would highly recommend. More
by Tyler M
June 14, 2024
My sales rep was knowledgeable (Nick), he showed me multiple cars & the difference between them. He also walked me through all the features in the car I ended up purchasing which was helpful as I’ve ne multiple cars & the difference between them. He also walked me through all the features in the car I ended up purchasing which was helpful as I’ve never had a mustang or any ford. He was patient & was able to answer every question we had & overall very helpful with everything. Everyone else at the dealership was friendly as well, the process was easy, no one made me feel pressured & I’m very happy with my vehicle More
by Nicolette
Verified CustomerEmployees Worked With
June 10, 2024
Hawk Ford is clean, professional, kind and inviting. Easy to get an appointment. They took good care of me and my Escape. Thank you as always Easy to get an appointment. They took good care of me and my Escape. Thank you as always More
by Winddy SVT
June 10, 2024
The service was prompt and courteous. No appointments for oil change . Very pleased with my experience. No appointments for oil change . Very pleased with my experience. More
by DFT122269
Employees Worked With
June 08, 2024
I was overall very satisfied with the dealership, I especially liked working with DJ.I can't remember the name of the finance guy but he was great too. I was very disappointed with the fact that they w especially liked working with DJ.I can't remember the name of the finance guy but he was great too. I was very disappointed with the fact that they would not honor my request to apply EV tax credits of 3750 to reduce my purchase price. More
by COOPERJK
June 05, 2024
Attentive and communicative to my needs and questions. Very knowledgeable on the actual vehicle, responsive and willing to work with me to get the deal done. Proactive in keeping process moving forwar Very knowledgeable on the actual vehicle, responsive and willing to work with me to get the deal done. Proactive in keeping process moving forward without feeling like it was sales pressure! Made the whole experience super-easy and non-stressful! More
by DONN.DOMICO
June 04, 2024
They were warm and attuned to my needs. They processed paperwork quickly and worked with me to give me the best car for my budget and credit. They processed paperwork quickly and worked with me to give me the best car for my budget and credit. More
by Mariposawisdom
June 03, 2024
Great team, knowledgable, helpful and courteous. I've been using their service for about 2 years. I've been using their service for about 2 years. More
by CIDEAS
Employees Worked With
