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Hawk Ford of St. Charles
St. Charles, IL
2,695 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,695 reviews
August 07, 2024
Nick was very knowledgeable and helpful in our Maverick Truck purchase with as few unnecessary options we did not need. We did NOT utilize the service department. Truck purchase with as few unnecessary options we did not need. We did NOT utilize the service department. More
by BMURROW
Verified CustomerEmployees Worked With
August 06, 2024
great customer service. answered all my questions and did a very good job explaining the issues answered all my questions and did a very good job explaining the issues More
by BLUETEEBS14
Employees Worked With
August 04, 2024
This dealership is close to home and very accommodating and I will be using them for service and I will be using them for service More
by LEEKOWALSKI
August 04, 2024
Friendly, respectful & ready to make a sale. I lost track of how many times we were offered something to drink on a hot day! I lost track of how many times we were offered something to drink on a hot day! More
by CBUNNY1
August 04, 2024
Honestly, I have always been skeptical about dealer service departments in the past with good reason. Thought I would give Hawk a try having had no prior experience with them at all. To my surprise the service departments in the past with good reason. Thought I would give Hawk a try having had no prior experience with them at all. To my surprise they were not at all insulting, treat me with disregard, or rude. I felt I was given honest information about my vehicle’s status by Josh G. which I can now use to move forward with confidence. More
by KATHYIVEY59
Employees Worked With
August 04, 2024
Working with Andrew and Jeff made alm the difference. Such a great experience I purchased a 2nd vehicle just a few weeks later. Awesome Customer Service! Such a great experience I purchased a 2nd vehicle just a few weeks later. Awesome Customer Service! More
by RMCGILLIS
August 04, 2024
Incredible, seriously. I had a recall claim and they can and got the car and did the service and returned it for me. Way more then I expected. definitely a five star rati I had a recall claim and they can and got the car and did the service and returned it for me. Way more then I expected. definitely a five star rating. More
by BIANCHINA3
Employees Worked With
August 04, 2024
Hawk Ford did a great job communicating, setting and keeping the appointment. Remote technician was thorough and followed up. Thank you. keeping the appointment. Remote technician was thorough and followed up. Thank you. More
by DBAN
Employees Worked With
August 01, 2024
Answers questions knowledgeable. Prompt with appt. Did not have to wait long. Checked my auto over thoroughly and came back with recommendations. Prompt with appt. Did not have to wait long. Checked my auto over thoroughly and came back with recommendations. More
by SEDORIS0724
Employees Worked With
August 01, 2024
Jeff was really helpful as soon as we walked in the door. Explained everything that was happening and walked me through the car features at my pace. Very friendly and courteous. Explained everything that was happening and walked me through the car features at my pace. Very friendly and courteous. More
by PATSESCAPE
