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Hawk Ford of St. Charles
St. Charles, IL
2,805 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,805 reviews
November 09, 2024
It was so nice to get a call about my recall. Leslie couldn't be more pleasant and was so helpful in making the task convenient for me. Justin was efficient and knowledgable. Leslie couldn't be more pleasant and was so helpful in making the task convenient for me. Justin was efficient and knowledgable. More
by LIZUMLAUF
Verified Customer
November 07, 2024
Had an outstanding car-buying experience at Hawk Ford St. Charles! From start to finish, the team was professional, knowledgeable, and incredibly helpful. They made the whole process smooth and stress-free. Charles! From start to finish, the team was professional, knowledgeable, and incredibly helpful. They made the whole process smooth and stress-free. Eric Sakumoto took the time to understand my needs and budget, and I never felt pressured or rushed. I was impressed by the transparency and honesty throughout the negotiation, and they offered a fair price with no hidden fees. The finance department was efficient and made sure I understood all my options. I drove off in my Ford Ranger Raptor feeling thrilled and confident with my purchase. Highly recommend Hawk Ford St. Charles to anyone looking for a seamless, enjoyable car-buying experience! More
by sswierk0482
November 06, 2024
The team took their time and communicated with me the entire time. We have relied on the service department for our 2012 Cmax when needed. entire time. We have relied on the service department for our 2012 Cmax when needed. More
by jdcurtis01
Employees Worked With
November 06, 2024
Always receive excellent service. Steve is always very helpful. Being driven home and being returned to Hawk is very helpful. Steve is always very helpful. Being driven home and being returned to Hawk is very helpful. More
by kevinandkim
Employees Worked With
November 06, 2024
Walked me through process and Russel made it very smooth. The service center provided the extras and they were professional and a pleasure to work with. The service center provided the extras and they were professional and a pleasure to work with. More
by LARRYG20
Employees Worked With
Russel Ryan
November 05, 2024
..........at least 15 words long. ..........at least 15 words long. ..........at least 15 words long. This survey is one way to alienate your clients. words long. ..........at least 15 words long. This survey is one way to alienate your clients. More
by GRM
Employees Worked With
November 03, 2024
I greatly appreciate you guys being able to help me out on the spot that I was in the service was highly recommended on the spot that I was in the service was highly recommended More
by COUNTRYMUSICBOY33
Employees Worked With
Other Employees :
Marisa Case, Anthony Dillon
November 03, 2024
Everyone was very kind and timely. The repair took longer than I expected but the job was done well and I was told the entire time what was happening. I was also given a loaner, which The repair took longer than I expected but the job was done well and I was told the entire time what was happening. I was also given a loaner, which was helpful. More
by SHHUDZIAK
Employees Worked With
Jerry
November 02, 2024
This was probably my most enjoyable car purchase experience I’ve ever had. Russel is a good salesman, made me comfortable spending the most money I’ve ever spend on a vehicle experience I’ve ever had. Russel is a good salesman, made me comfortable spending the most money I’ve ever spend on a vehicle More
by LARRYG20
