Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Ford of St. Charles
St. Charles, IL
2,694 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,694 reviews
August 14, 2024
No pressure. I was allowed to take my time looking vehicles. Very professional service. Jeff Reckards explained everything to me. The transparency was awesome I I was allowed to take my time looking vehicles. Very professional service. Jeff Reckards explained everything to me. The transparency was awesome I have had 6 vehicles and I have to say this is the best experience I have ever had. More
by Abilyn23
Employees Worked With
August 14, 2024
Steve & John in Service run a very tight ship-EXCELLENT service and Tyler(Shop Mechanic) is great to work with and chat on my Bronco when completed. I also rated the Sales & Mgmt. Team Members with the ra service and Tyler(Shop Mechanic) is great to work with and chat on my Bronco when completed. I also rated the Sales & Mgmt. Team Members with the ratings.... whew & WOW, I handed out a TON of well earned Gold Stars today!!! Must be from the F-150 Shelby, the F-150 Tremor and now the Bronco Raptor all purchased at Hawk Auto in St. Charles & to top it off, my wife drives a Nissan Armada from next door!!! David H. More
by David H.
Verified CustomerEmployees Worked With
Other Employees :
Jose' Service)- whom I call "The Jack if all Trades"....ALWAYS there & will to assist!!
August 14, 2024
The experience here at Hawk Ford was pain-free, with knowledgeable staff. I would buy from them again. knowledgeable staff. I would buy from them again. More
by CGORZ3212
August 14, 2024
Polite, knowledgeable and very professional service staff. Jerry took the time to satisfy all of my questions and to give me some extra tips on my car. staff. Jerry took the time to satisfy all of my questions and to give me some extra tips on my car. More
by BILLTWENTY
Employees Worked With
Jerry Sharif
August 13, 2024
Great experience. Nikko worked very hard to get the price I wanted. Chuck worked hard for my business as well. Nikko worked very hard to get the price I wanted. Chuck worked hard for my business as well. More
by COLTSFAN85
August 13, 2024
you need some work on this website - if you are going to ask me to fill out your questionaire - then do me the favor of showing a website that works well !!! ask me to fill out your questionaire - then do me the favor of showing a website that works well !!! More
by JWSYJWSY
Employees Worked With
do not remember names - but the service was very good
August 10, 2024
Everything went fine on purchasing the new Maverick. Ford needs to update a Q code in bed of the truck. It takes you to a video that shows something not on my truck. A nice storage box in the bed of Ford needs to update a Q code in bed of the truck. It takes you to a video that shows something not on my truck. A nice storage box in the bed of the truck that is not installed on my truck. Hawk Ford could use a little improvement on the Quick Lane. The last two times I have had a couple of issues. Before those two times it was much better. More
by HFBRILL
August 08, 2024
we always use hawk ford for repairs on our police fleet of 200 vehicles steve and his team are always a pleasure to work with of 200 vehicles steve and his team are always a pleasure to work with More
by HARRISONGARY
August 07, 2024
Nick was very knowledgeable and helpful in our Maverick Truck purchase with as few unnecessary options we did not need. We did NOT utilize the service department. Truck purchase with as few unnecessary options we did not need. We did NOT utilize the service department. More
by BMURROW
Employees Worked With
