Hawk Ford of St. Charles

Service is always amazing! They take the best care of my vehicles. I always leave happy and in good time. They take the best care of my vehicles. I always leave happy and in good time. More

Colin Lieb was an excellent advisor who managed the entire service with expertise. Joel did an excellent job with multi/point inspection, engine oil and filter replacements. Joel noticed an oil seepage entire service with expertise. Joel did an excellent job with multi/point inspection, engine oil and filter replacements. Joel noticed an oil seepage around the valve cover. He cleaned the area and added oil dye to identify seepage and its extent for 1,000 miles. With Colin’s direction and oversight, I am to return to my Hawk Lane shop for oil dye observation/diagnosis and a tune-up. Both advisor and technician were Expert and professional. Thank you for the tire rotation, brake and battery test and works package inspection. More

great service truck center people are awesome and they get you in while i wait get you in while i wait More

I really appreciated the time that Bill W. spent with me to purchase my 2025 Bronco Sport! I was looking at several options, and he was so helpful and informative. I would definitely recommend spent with me to purchase my 2025 Bronco Sport! I was looking at several options, and he was so helpful and informative. I would definitely recommend them to my friends. More

The Hawk Ford service representative, Kristy Swanson, was VERY helpful in scheduling service within a short period of time and following the service through to completion. I was VERY pleased!! The technici VERY helpful in scheduling service within a short period of time and following the service through to completion. I was VERY pleased!! The technician that performed the service was very honest in his diagnosis and his recommendation to address the lack of communication with the vehicles OBD port. In the end... he was correct! The issue has been resolved to my complete satisfaction! Thank you for being a trusted partner in maintaining our three Ford vehicles!! More

There was excellent service with upfront pricing before repairs were made. You are allowed the option of choosing your service coordinator which is great because you become accustomed to them. repairs were made. You are allowed the option of choosing your service coordinator which is great because you become accustomed to them. More

Recently had issues with my 2020 F-150 transmission. Brought it in to the service department and after they tested it it was determined that the trans had to be rebuilt or replaced. The Service Advisor Brought it in to the service department and after they tested it it was determined that the trans had to be rebuilt or replaced. The Service Advisor, Kathy Czerwinski worked with me and Ford Motor company to help with the unexpected cost of the repair. I am very greatful for her help giving me the best possible price for this very expensive repair. More

Jeff and Andrew were both great very knowledgeable and made the whole process easy and got me exactly what I wanted. Couldn’t be happier with my new Ford Explorer ST and with the outstanding service. made the whole process easy and got me exactly what I wanted. Couldn’t be happier with my new Ford Explorer ST and with the outstanding service. Will definitely recommend everyone I know to Hawk Ford St Charles and will be a returning customer. More

Had a great experience when I recently purchased a vehicle from Hawk Ford in St. Charles. From my salesperson to the service department, everyone has been very helpful and good to deal with. vehicle from Hawk Ford in St. Charles. From my salesperson to the service department, everyone has been very helpful and good to deal with. More

Worked with me on my deal and got me in and out. Very appreciative to the team! Very appreciative to the team! More