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Hawk Ford of St. Charles
St. Charles, IL
2,644 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,644 reviews
October 16, 2024
Scheduled an appointment a week in advance. Dropped car off night before for a 7:00am appointment. Told install of 4 tires only would take a couple of hour. Took 7.5 hours and had to call to Dropped car off night before for a 7:00am appointment. Told install of 4 tires only would take a couple of hour. Took 7.5 hours and had to call to find out if my car would be ready before they closed. Poor service and was with out a car for longer then expected. I would not recommend service from this location. Considering using another dealer for my new purchase in the next month or so because of this experience, More
by JJLASCOLA
Verified CustomerEmployees Worked With
not sure
October 16, 2024
Fast and efficient oil and change. We will use Hawk again for the next service. We will use Hawk again for the next service. More
by HELGE VANDEL
Employees Worked With
October 14, 2024
After approving a tune up, I had to return my car 3-4 x due to check engine light came on several times! Tammy was the only helpful person and I thank her for her service after helping me get a discount due to check engine light came on several times! Tammy was the only helpful person and I thank her for her service after helping me get a discount to replace a couple tires after Hawk Ford didn’t do the job properly the first time. More
by lynnsummins
Employees Worked With
Tammy
October 14, 2024
Easy to deal and quick paperwork process. They did everything just right a a a a They did everything just right a a a a More
by EDUARDVARSAN
Employees Worked With
October 13, 2024
Great service and an awesome truck , fast and clean deal with no issues . Truck is super clean with no issues . Truck is super clean More
by MJMODERT
Employees Worked With
October 12, 2024
Great and easy to work with sales and management. Got me in and out at the price I needed. Got me in and out at the price I needed. More
by Rhopper
Employees Worked With
October 11, 2024
Best service that I have ever received from a dealership and service department was great and service department was great More
by LEE1764SL
Employees Worked With
October 10, 2024
pleasure dealing with steve and his team as well as the hawk ford parts team hawk ford parts team More
by HARRISONGARY
October 10, 2024
as the fleet manager of the local sheriffs department steve and his team are a necessary service we need and they always come through thank you steve and his team are a necessary service we need and they always come through thank you More
by HARRISONGARY
October 10, 2024
Literally you can’t take your car here. They have “repaired” my engine three times and they’d like me to pay another $7000 to fix I what they replaced 2 years ago. We are going to junk a 20 They have “repaired” my engine three times and they’d like me to pay another $7000 to fix I what they replaced 2 years ago. We are going to junk a 2018 explorer titanium because we can’t let them fix it again. My wife laughed at them when they called trying to get her to bring hers in. More
by bigsammich
Employees Worked With
I think christine
