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Hawk Ford of St. Charles
St. Charles, IL
2,639 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,639 reviews
October 24, 2024
Thank you for examining my Firs Gusion and providing needed service. I’m prepared for winter driving now. needed service. I’m prepared for winter driving now. More
by Roberta
Verified CustomerEmployees Worked With
October 24, 2024
At home service was fantastic! Highly recommended as it was fast and reliable. Will definitely use this service again Highly recommended as it was fast and reliable. Will definitely use this service again More
by KAMILACUNNINGHAM
Employees Worked With
October 23, 2024
This is the best dealer I have bought a vehicle from I recommend them to any one and they are very nice to you they are straight forward with you and they will not lie to you at all they do the best that recommend them to any one and they are very nice to you they are straight forward with you and they will not lie to you at all they do the best that they can do to accommodate you five stars for them i would give them 100 stars if i could More
by RICHNEILL59
Employees Worked With
Other Employees :
Chris was our sales guy he was cool
October 20, 2024
My contact was with Taylor in the service department she did everything she could to resolve my engine problem with Ford. Ford on the other hand took a month to get a decision made. did everything she could to resolve my engine problem with Ford. Ford on the other hand took a month to get a decision made. More
by BRIANCHUCK27
Employees Worked With
Taylor in service
October 16, 2024
Great experience. Bill in sales is as straightforward as they come. No games, honest online pricing. Nondas in finance was fair and explained all options. Would buy fr Bill in sales is as straightforward as they come. No games, honest online pricing. Nondas in finance was fair and explained all options. Would buy from here again and again. Thank you for a good car buying experience. More
by JESSE M
Employees Worked With
October 16, 2024
Scheduled an appointment a week in advance. Dropped car off night before for a 7:00am appointment. Told install of 4 tires only would take a couple of hour. Took 7.5 hours and had to call to Dropped car off night before for a 7:00am appointment. Told install of 4 tires only would take a couple of hour. Took 7.5 hours and had to call to find out if my car would be ready before they closed. Poor service and was with out a car for longer then expected. I would not recommend service from this location. Considering using another dealer for my new purchase in the next month or so because of this experience, More
by JJLASCOLA
Employees Worked With
not sure
October 16, 2024
Fast and efficient oil and change. We will use Hawk again for the next service. We will use Hawk again for the next service. More
by HELGE VANDEL
Employees Worked With
October 14, 2024
After approving a tune up, I had to return my car 3-4 x due to check engine light came on several times! Tammy was the only helpful person and I thank her for her service after helping me get a discount due to check engine light came on several times! Tammy was the only helpful person and I thank her for her service after helping me get a discount to replace a couple tires after Hawk Ford didn’t do the job properly the first time. More
by lynnsummins
Employees Worked With
Tammy
October 14, 2024
Easy to deal and quick paperwork process. They did everything just right a a a a They did everything just right a a a a More
by EDUARDVARSAN
Employees Worked With
October 13, 2024
Great service and an awesome truck , fast and clean deal with no issues . Truck is super clean with no issues . Truck is super clean More
by MJMODERT
Employees Worked With
