
Hawk Ford of St. Charles
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Received a recall from Ford regarding the emissions on my 2017 Edge.. Hawk sent a technician to my home to upgrade the computer program. Work done efficiently in about half an hour. Couldn't ask for better s 2017 Edge.. Hawk sent a technician to my home to upgrade the computer program. Work done efficiently in about half an hour. Couldn't ask for better service. More
Went in for an oil change without an appointment. From beginning to the end was about 45 minutes. Everything was explained and I was very satisfied. From beginning to the end was about 45 minutes. Everything was explained and I was very satisfied. More
Great experience at this dealership, very accommodating, professional, friendly, and Jeff was extremely easy to work with! I can’t stand pushy salespeople and he was so patient and straightforward! I defini professional, friendly, and Jeff was extremely easy to work with! I can’t stand pushy salespeople and he was so patient and straightforward! I definitely will come back for future purchases! Thanks Jeff!! More
Steve was super accommodating with my schedule. Got me in a car while they were working on mine. I appreciate all the help! Got me in a car while they were working on mine. I appreciate all the help! More
Steve was great and efficient. Very please with him and his service. Did exactly what he said! Very please with him and his service. Did exactly what he said! More
Great service I had my oil change in about an hour. Plus a full vehicle inspection. Plus a full vehicle inspection. More
They were friendly, low pressure and treated me fairly. It was an enjoyable experience. I was going out of town and they held the car for me until I returned. It was an enjoyable experience. I was going out of town and they held the car for me until I returned. More
The mobile service van is a great option if you’re unable to get into the dealer and the tech that I’ve had come out a couple times is very thorough and honest. He came right to the parking lot at my office. to get into the dealer and the tech that I’ve had come out a couple times is very thorough and honest. He came right to the parking lot at my office. More