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Harbor Hyundai

Long Beach, CA

4.8
4,952 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,952 Reviews of Harbor Hyundai

October 09, 2022

The transaction went very smoothly. Julio was positive, without too much pressure. Helpful in orienting us with the many functions available in our model. Fair price. More

by bart
Recommend Dealer
Yes
Employees Worked With
Julio Cajas
Oct 22, 2022 -

Harbor Hyundai responded

Hyundai’s definitely offer a lot of features. We want every customer to have a great delivery experience so they understand everything to fully enjoy their new vehicle. We appreciate the feedback that Julio took great care of you. Michelle Pitman

October 07, 2022

great freindly and efficient staff easy to work with. will be coming back for more. More

by ulyses
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bundy, Mike Casalegno, Jack Duty, Leonard Fischer, Juan Davila, Julio Cajas, David Davila, Christopher Bourne, Jospeh Calderon, Adrian Kanoho
Oct 08, 2022 -

Harbor Hyundai responded

We build our business on repeat customers and referral's by providing outstanding customer service. We want to be the place people think of first when shopping for a new or previously owned vehicle in the Long Beach area. It means so much to us to hear you will be coming back. Congratulations on your vehicle purchase. We hope you are enjoying your car. Thanks for the feedback and for choosing Harbor Hyundai.

October 07, 2022

My experience at Harbor Hyundai was outstanding. It was a pleasure working with Ken Bundy. Ken’s pressure free approach and knowledge of the vehicles made it easy to select a car and ultimately purc More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lopez, Ken Bundy
Oct 08, 2022 -

Harbor Hyundai responded

We love hearing that your experience at Habor Hyundai was "outstanding". That is our goal. We want to provide our customers with the experience they deserve. The Harbor way is "no-sharks" on our showroom. We only hire nice people who care about representing our dealerships culture. Ken exemplifies our pressure free culture. Thanks for choosing Harbor. Michelle Pitman

October 07, 2022

Everyone was helpful and friendly. The ability to start the buying process before having to come in was amazing. CT went above and beyond to help. More

by All2gethergirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Davila, C.T. Ledesma
Oct 08, 2022 -

Harbor Hyundai responded

We are here to help the process go as seamlessly and quick as possible. Starting that process over the phone is one way we can do that. We are glad to hear that CT went "above and beyond". Thanks for choosing Harbor. Michelle Pitman

October 06, 2022

Mac was supper great and made it easy to purchase and found what I was looking for More

by Christian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Lewis
Oct 08, 2022 -

Harbor Hyundai responded

We are so glad Mac took great care of you and made the process of buying a car easy. That is the way buying a car should be. We want it to be an exciting time for our customers as they are making an important decision. We want to make sure they are getting the car that fits their needs and that they love. Thanks for the business. Michelle Pitman

October 06, 2022

Amazing servicing, treated me as family. Always feeling welcomed. Will gladly do business here again. More

by jessi.campos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flores, Salvador
Oct 08, 2022 -

Harbor Hyundai responded

The Harbor Culture is to make sure every guest feels like an honored guest in our home so we love hearing when our customers experience that. We are here to help our customers feel comfortable and confident in the decision they are making. Thanks for your business. Michelle Pitman

October 06, 2022

The dealership provided prompt, professional, and great customer service! Additionally, Jeff Mitchell was knowledgeable, professional, and kind. He provided exceptional customer service! More

by Cynthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo, Demetric Wright, Jeff Mitchell
Oct 08, 2022 -

Harbor Hyundai responded

Jeff is a new member of our team at Harbor so we appreciate the feedback. At Harbor, we have a unique culture that we want to make sure our entire team is representing to our guests. We love hearing you received "exceptional customer service". That is our goal. Thanks for the business. Michelle Pitman

October 05, 2022

Service was great! Thank you to Alfredo and the whole team for making the car buying process smooth and efficient. More

by bliang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Martinez
Oct 08, 2022 -

Harbor Hyundai responded

You are so welcome. Thank you for allowing us the opportunity to serve you. We love hearing that the team did their part to make the car buying process "smooth and efficient". Your business is important to us. Michelle Pitman

October 05, 2022

The customer service here was top notch. Polite and courteous, they gave me straight forward answers without forcing me to do anything I didn’t want to do. Randy initially assisted me over t More

by joshofo.shopping
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt (Manager), Alfredo Martinez, Randy Leal
Oct 08, 2022 -

Harbor Hyundai responded

Thank you for allowing our team to help you with the purchase of your new vehicle. We are glad that everyone did their part to make this a great experience for you. Your business is important to us. Michelle Pitman

October 05, 2022

Everyone is super friendly and responsive at this dealership...I have spoken to a number of the people in the past month including salespeople, a sales manager, members of the finance office, and oth More

by vw_va
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio, Mike, Matt, Demetri -- and others.
Oct 08, 2022 -

Harbor Hyundai responded

Anything less than a 5-Star experience at our dealership is unacceptable for us. I am so sorry for the mistakes that were made in getting your vehicle to you. I appreciate you saying it was an "honest mistake" because sometimes things do happen and we all have grace for that. Regardless, we are sorry that this transaction didn't go seamlessly. We are glad to hear that through all the mishaps the team was friendly and attentive to help get everything resolved. We hope you are loving your new car. Thank you for the feedback and again, please accept our apologies. Michelle Pitman, Chief Operating Officer

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