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Harbor Hyundai

Long Beach, CA

4.8
4,952 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,952 Reviews of Harbor Hyundai

December 05, 2022

I've been leasing from Harbor Hyundai for 6 years and they've treated me fairly and professionally. Everything was explained clearly and comprehensively. More

by NH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Bundy, Demetric Wright
Dec 12, 2022 -

Harbor Hyundai responded

Thanks for being a valued customer of Harbor Hyundai. You have entrusted us with the task of servicing your vehicle, which means alot to us. We are here to assist you, so please let us know if there is anything we can do to assist you. We look forward to seeing you again in the future. Jessica Renteria.

December 03, 2022

I have had my Genesis serviced at Harbor Hyundai since it was new in 2015. I have never had a bad experience there. Everyone has always been super friendly and helpful. Andres is my service writer and he is More

by sgasparac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Aguilar
Dec 12, 2022 -

Harbor Hyundai responded

Having earned your business is an honor for us at Harbor Hyundai. We are delighted to have your family servicing with us. Andrés has been a valuable team member in our company for many years. We are delighted that he has been able to assist you with all your vehicle needs. Our team is here to assist you, so please do not hesitate to contact us if there is anything we can do for you. We look forward to continuing to earn you business with every visit. Jessica Renteria.

December 02, 2022

Easy, smooth car buying experience. All my questions answered to my satisfaction. Would recommend to anyone. More

by gregmcmahon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Casalegno, Randy Leal, David Davila, Demetric Wright
Dec 12, 2022 -

Harbor Hyundai responded

We are pleased to hear that our team was able to answer all of your questions and facilitate a smooth car-buying experience for you. We are here for you, so please let us know if there is anything we can do for you. We will see you next time. Jessica Renteria.

December 02, 2022

My appointment was very smooth. The waiting room was comfortable and spacious. My car was ready and washed in 2 hours. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jones
Dec 12, 2022 -

Harbor Hyundai responded

We are very happy to hear we were able to provide you with a smooth service visit. Thank you for choosing us to handle all of your vehicle needs. We are here for you, so please let us know if we can be of assistance. We look forward to seeing you again in the future. Jessica Renteria.

December 01, 2022

This dealer went above and beyond to meet my needs. So thankful for the experience. More

by JCamper88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Kanoho, Sales Consultant , Juan Davila, Matthew Lopez
Dec 12, 2022 -

Harbor Hyundai responded

Hearing when we are accomplishing what we strive for each and every day is very rewarding for us. We appreciate your business and look forward to taking care of your future vehicle needs. Jessica Renteria.

December 01, 2022

I am always very happy with the excellent service that I receive whenever I take my Tucson to Harbor Hyundai for anything. My service advisor, Rodrigo, always greets me by name (which is so rare these days) More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Dec 12, 2022 -

Harbor Hyundai responded

Thank you for your continued business. Building long-term relationships with our customers is a priority for our team. Every team member is committed to providing our customers with an exceptional experience at Harbor, and I am pleased that Rodrigo demonstrated this. We are here to assist you, so please do not hesitate to contact us should you require any assistance. Jessica Renteria.

November 30, 2022

Scott was my Service Advisor and he was great. He called me promptly with an update on my vehicle and when I told him I needed it by a certain time he assured me he could have it ready and he did More

by mlkemps2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Jones
Dec 12, 2022 -

Harbor Hyundai responded

We appreciate your feedback regarding Scott's customer service. He is without a doubt a valuable member of our team. Thank you for choosing us to handle your vehicle needs. Jessica Renteria.

November 29, 2022

Excellent service, friendly and attentive staff, and very efficient. I would highly recommend this dealership to all! More

by ee2697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Aguilar
Dec 12, 2022 -

Harbor Hyundai responded

Thank you for taking the time to leave a review for us. It is a pleasure to hear that you are satisfied with the customer service provided by us and that you would recommend us to others. We are here to assist you, so please do not hesitate to contact us should you require any assistance. We will see you next time.

November 28, 2022

Harbor Hyundai was very attentive to my needs, and a quick turnaround on the service. They had the car waiting for me, with a detailed breakdown of what was done and recommendations on future service. D More

by mlevey70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Dec 12, 2022 -

Harbor Hyundai responded

Thank you for providing us with feedback regarding your experience. We are pleased that Scott took care of all your vehicle care needs and that you appreciated the wash. If there is anything we can assist with, please do not hesitate to contact us.

November 23, 2022

The facility needs a Great amount of upgrading and proper amount of parking. Salesmens dressing (outfits) should be more professional. Vehicle models should be properly grouped. My salesman and F and I pe More

by hammond7770
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Duty, Matthew Lopez
Nov 27, 2022 -

Harbor Hyundai responded

We work very hard to provide our guests with a 5-Star experience and anything less is failing to us. We are sorry we missed the mark. We are excited about the future of Harbor Hyundai and the upgrades that are in the works. We have such a large inventory of cars that we understand it does make parking difficult sometimes but hopefully you saw the benefit with the options you had in selecting your vehicle. Our casual dress culture is designed to make our customers feel at home and to create a fun relaxed environment. Again, we are sorry we missed the mark and failed at providing you top level service. We would appreciate the opportunity to visit with you more about your experience. Please contact Bill Saul, our Brand Manager at 562-753-0107. Michelle Pitman, Chief Operating Officer

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