Harbor Hyundai
Long Beach, CA
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4,925 Reviews of Harbor Hyundai
This was my second time coming to Harbor Hyundai. The first time was to buy my first ever new car and this second time was to trade in for a newer model. The gentleman that sold me my Hyundai Accent is M first time was to buy my first ever new car and this second time was to trade in for a newer model. The gentleman that sold me my Hyundai Accent is Mr. James Kraft. A very friendly fellow who treats you well, with respect and goes out of his way in order for you to feel comfortable about the purchase you are about to make. He answers all the questions you might have and is very patient. I would definitely recommend any one looking for a new affordable, economic car to this dealership and especially to this associate. I plan to come back in years to come. The customer service they provide here is top notch. More
I went into the dealership on a Thursday and Frank was there to assist me. Forcmoral support I had my husband, brother, and bro's girl tag along. Frank was up front with me and wanted to get me the best d there to assist me. Forcmoral support I had my husband, brother, and bro's girl tag along. Frank was up front with me and wanted to get me the best deal possible for what I was interested in purchasing. I had already been pre approved through my credit union, but wasn't approved for the amount I needed to be able to do the purchase on the Elantra limeted. Frank worked me through it and gave me three different options I could choose from, two of them being leases. I've never been too keen on the idea of leasing a car but Frank was quick too put my mind at ease with all the helpful information he gave me. We decided it would be best I slept on my decision so I went home with all the information knowing I would be back the next day to make the purchase. Frank was off the next day but gave me his contact info. and told me too call him as soon as I new I was coming in. The next I call him at around noon and tell him Im going to go with the three year lease with the 20,000 miles a year option. I told him I already applied on line, just as he instructed me to do the might before, and that he could run my credit. I get word back from that my score wasn't high enough but he would see what he could do ( now mind you this was all getting done on his day off.) I text him back and told him my brother was willing to co-sign and asked if that would help. After a couple rounds of back and forth I headed down to the dealership to make the purchase. Going in I new frank had already left but he brought mike up to speed with my sell. Upon arrival Frank contacted me to let me know mike was finishing up a delivery and was 10 minutes out. We waited in the lobby area for mike who took over for Frank. To my surprise Mike was just as helpful, nice and cheerful as Frank. He too was up front with me letting me know that they were still working on my deal. Mike worked extremely hard to make the deal go as smoothly and as fast as he could (my brother was in a bit of a time crunch and needed to leave as soon as he could.) with my brothers timeline in mind Mike worked his magic to see the job through. I have to say he and Frank made my first car purchsea the best experience I could have ever imagined. I left the dealership knowing I made the right decision. I couldn't have done it with out those guys. Thank you soooooo much Frank and Mike ( the dinamic duo) you guys are awesome!!!!! More
I have purchased my second car from James and am very happy. I will go to him for all future purchases. He is great to work with because he listens to my needs and makes sure I get exactly what I want. happy. I will go to him for all future purchases. He is great to work with because he listens to my needs and makes sure I get exactly what I want. His customer service does not end when I drive off the lot. He takes great care of all of his customers. I was very lucky to have met him. More
Best experience at a dealership ever! Doug was extremely courteous, he gave me a deal I was very happy with, and didn't hit me with hidden charges at the end. He is a true Salesman. I am already recommendin courteous, he gave me a deal I was very happy with, and didn't hit me with hidden charges at the end. He is a true Salesman. I am already recommending him to everyone I know. Funny thing is I don't even know what the dealership looks like. I couldn't get there because of the lack of a ride, so he brought the car to my job! Wow. This guys a gem. More
I received prompt and complete information about all the various options, technical features of the car and also about the leasing possibilities. I obtained exactly the model I wanted in every detail, in ti various options, technical features of the car and also about the leasing possibilities. I obtained exactly the model I wanted in every detail, in time. Overall it was a pleasant experience and certainly I would buy again from the same dealer. James Kraft was clear, professional and courteous. More
Harbor Automotive Hyundai was great. I went in looking for the new Elantra Limited. I was very specific about the car I wanted and was willing to buy today if available. The problem was the car with the for the new Elantra Limited. I was very specific about the car I wanted and was willing to buy today if available. The problem was the car with the color comination I was looking for was not available. I contacted other dealers in and out of the area to include Phoenix and Las Vegas. I told each of these dealers what I was looking for and really got nothing back more than this is a really hot selling car and we don't have it but will call when some come in. Well no follow up call from any other dealer but from Susan Stanton from HarborHyundai I recieved an update regularly. I even called the other dealers for status and was told if I wanted to put a deposit on one they would hold it when they got it. Well a good dealer will find the car you are looking for and Susan did just that I got the car at a great price and the buying process was quick and easy they delievered what they promised and did not wast my time or money Thanks Susan and Harbor Hyundai I love the car More
Dealership was very large compared to other dearlerships in my area, so they had more vehicle availability than the others. Found the car I wanted with the options, and salesperson was very honest and upfr in my area, so they had more vehicle availability than the others. Found the car I wanted with the options, and salesperson was very honest and upfront with me. I ended up walking out of the dealership with the vehicle I wanted and at a price that no other dealerships could come close to. Could not have had a better car buying experience!! More
frustrated is the 1st word that comes to mind when trying to describe my experience with Harbor Hyundai,...It just seems to me the effort to help me drive off in the car I wanted(specifically the color) was to describe my experience with Harbor Hyundai,...It just seems to me the effort to help me drive off in the car I wanted(specifically the color) was minimal,..I wont go into full details, but the original car i had wanted i lost out on,..it had already sold , & I understand that,..it happens,....I am sure they could tell i was very dissapointed by this,..However there was another car on the lot in the Color & model I wanted,.But cost was a little bit more than i wanted to spend,..But one would think,.they would would possibly try to help me get there ,..try to work something out,..maybe make some concessions,...anything,..offer me a deal on it,..maybe meet me 1/2 way,...something!,..anything !!...but in the end,.I felt like it basically came down to this is what we have..take it or leave it,..if you dont buy it here,.. someone else will....so after spending several days & hours shopping and negotiating with other car manufacture & dealers I had my heart set on the Hyundai,..i was exhausted dont get me wrong,..I did get a beautiful car,..but only in my 3rd choice of color...naturally my 1st 2 preferences were not in stock,..the Harbor Gray & the Blue metallic sky,.. More
Tom Zgonc treated us very well each and every time we bought a car from him. He never forced anything on us. He explained everything completely and gave us more than one option. He also walked us throug bought a car from him. He never forced anything on us. He explained everything completely and gave us more than one option. He also walked us through each process thereby making them easier and making us feel comfortable. Tom presented himself as an honest car dealer ( which are hard to come by these days ) so we trust him. We plan to buy all of our cars from him. More
I bought a 2011 Huyndai Genesis at Harbor Hyundai. I had called ahead of time about a car in their weekly ad. That car was not the color I wanted but they had another one with the color and options I wanted called ahead of time about a car in their weekly ad. That car was not the color I wanted but they had another one with the color and options I wanted. They quoted me a price over the phone. When I arrived at the dealer, the car was just as decribed and the price was what was quoted. The process was very smooth with no surprises or problems whatsoever. More