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Harbor Hyundai

Long Beach, CA

4.9
4,925 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,925 Reviews of Harbor Hyundai

September 02, 2023

Scheduling my appointment was super easy. It was a maintenance visit so I waited for my car. The lobby was clean and comfortable with plenty of seating and tables. Enrique, my service rep was More

by fabiana.frasca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique
Sep 05, 2023 -

Harbor Hyundai responded

fabian.frasca, Thank you for taking the time to post a review on your recent visit. We greatly appreciate your feedback and are delighted to hear that Enrique met your expectations. We strive to provide exceptional service and it's wonderful to know that everything was done in a timely manner. We're glad that you appreciated the extra touch of having your car washed. At our establishment, customer satisfaction is our top priority. If there is anything else we can assist you with, please do not hesitate to contact us. We are always here to help and look forward to serving you again in the future. Thank you once again for your kind words and for choosing our services. We value your patronage and will continue to work hard to exceed your expectations. Jessica Renteria Harbor Hyundai 562-753-0179

September 02, 2023

Staff were all very friendly and helpful, Jack and Dean were awesome. Matt was amazing as well More

by sweetwater84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean, Jack Duty, Leonard Fischer, Matthew Lopez
Sep 05, 2023 -

Harbor Hyundai responded

sweetwater84, Thank you for sharing your feedback on your recent visit. We greatly appreciate the time you took to post a review. It brings us joy to hear that Jack and Dean made your experience exceptional. They are truly awesome individuals who strive to provide our customers with the best service. If there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help and would be more than happy to address any concerns or answer any questions you may have. Once again, thank you for your review and for choosing our establishment. We value your support and look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

September 01, 2023

It was quick and easy, from sale person to the sale manager they did their best and I appreciate their professionalism! Thank you for making the whole car buying process as painless as possible! More

by amaafi41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Vineyard
Sep 01, 2023 -

Harbor Hyundai responded

ammafi41, Thank you for your recent review regarding your sales visit with our company. We greatly appreciate the time you took to provide feedback. It brings us immense joy to learn that our sales team was able to meet your expectations and ensure a painless buying experience for you. Our main goal is to provide excellent service to all our customers, and it is truly rewarding to know that we succeeded in doing so during your visit. We understand that purchasing can sometimes be a daunting task, but we are glad to have made the process as smooth as possible for you. If there is anything else we can assist you with, please don't hesitate to reach out to us. Our team is always ready to lend a helping hand and provide any necessary support. We value your satisfaction and are committed to addressing any further inquiries or concerns you may have. Once again, thank you for your feedback and for choosing our company for your buying needs. We look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

August 31, 2023

Made sure to get us a deal that for our circumstances and worked with us tirelessly. Treated us amazingly first dealership o felt comfortable in! More

by lanayshamoore.lm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Fischer, Alfredo Martinez, Matthew Lopez
Aug 31, 2023 -

Harbor Hyundai responded

lanayshamoore.lm, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are thrilled to hear that our sales team was able to provide you with a comfortable experience and help you find a car with a great deal. Our team works hard to ensure customer satisfaction, and it's wonderful to know that we succeeded in meeting your expectations. If there is anything else we can assist you with, please do not hesitate to contact us. We are here to help and would be more than happy to answer any further questions or address any concerns you may have. Once again, thank you for choosing us and sharing your positive experience. We value your business and look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

August 31, 2023

Excellent. No gimmicks and hiding in price breakdown. Very friendly with us. Great job by Randy and Mike. More

by Sailakshmimallipeddi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Casalegno, Randy Leal, Demetric Wright
Aug 31, 2023 -

Harbor Hyundai responded

Sailakshmimallipeddi, We strive to offer an exceptional experience to every single one of our valued customers. Our commitment to transparency means that we have no room for gimmicks or hidden prices. Rest assured, your review will be shared with Randy and Mike, and we anticipate that they will be delighted with your feedback. If there is anything we can assist you with, please don't hesitate to contact us. Our team is readily available to provide the support you need. Jessica Renteria Harbor Hyundai 562-753-0179

August 29, 2023

N o r e p l y f r o m d e a l e r More

by ht
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
No one replied to request
Aug 29, 2023 -

Harbor Hyundai responded

ht, Thank you for taking the time to post a review. We appreciate your feedback and value your opinion. We apologize for the lack of response you have experienced. We understand how frustrating it can be when your concerns go unanswered, and we want to help resolve any issues you may have. Please allow us the opportunity to assist you further. We are committed to providing exceptional customer service and ensuring your satisfaction. To address your concerns, please reach out to me via phone at 562-753-0179 or email at jrenteria@harbor-hyundai.com. We look forward to hearing from you and resolving any outstanding matters. Thank you again for bringing this to our attention. Jessica Renteria Harbor Hyundai 562-753-0179

August 29, 2023

I purchased our Ionic 5 through our long time broker, Mannal. It did take awhile to arrange the availability of the vehicle, as it was located at another brother dealership, but it did eventually find it More

by gon2la
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Davila, Walden Zittle
Aug 29, 2023 -

Harbor Hyundai responded

gon2la, Thank you for sharing your review regarding your recent sales experience. We greatly appreciate you taking the time to provide us with your feedback. We are delighted to learn that your experience with our sales team was fast and efficient. However, we sincerely apologize for the inconvenience caused by the vehicle having only a 6% charge. We understand the importance of ensuring that everything is set up correctly on your Electrify America account. We kindly request that you contact us at your earliest convenience so that we can address this issue and make sure that all settings are properly configured. Your feedback is crucial to us as we continuously strive to improve our services and provide the best experience for our customers. Once again, we appreciate your time and your valuable input. Feel free to reach out to us so that we can ensure your satisfaction and resolve any concerns you may have. Jessica Renteria Harbor Hyundai 562-753-0179

August 29, 2023

We purchased a Sante fe and had a great experience at Harbor Hyundai; David was great! More

by reilly.w.sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Fischer, David Davila, Matthew Lopez
Aug 29, 2023 -

Harbor Hyundai responded

reilly.w.sean, Thank you for sharing your feedback regarding your sales experience. We appreciate your time and effort in posting a review. We are delighted to hear that David was able to meet your expectations. If there is anything we can assist you with, please do not hesitate to contact us. Our dedicated team is here to help, and we look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

August 27, 2023

This is now my fourth car from Harbor Hyundai and the team was as amazing and smooth as ever! More

by jcoleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean, Demetric Wright, Walden Zittle
Aug 28, 2023 -

Harbor Hyundai responded

jcoleman, Thank you for taking the time to post a review on your recent visit. We greatly appreciate your feedback and are thrilled to hear that we were able to assist you in purchasing your 4th car from us. Our team is dedicated to providing exceptional service and ensuring that we meet your expectations every time. We understand the importance of customer satisfaction and are grateful for your continued support. As always, if there is anything we can do to further assist you, please do not hesitate to reach out to us. Our knowledgeable staff is here to help and will be more than happy to address any inquiries or concerns you may have. Once again, thank you for choosing us as your trusted automotive dealership. We value your business and look forward to serving you in the future. Jessica Renteria Harbor Hyundai 562-753-0179

August 26, 2023

Everyone I dealt with was friendly and courteous. I waited a few minutes while others ahead of me were being helped. While I waited, I was kept informed that I would be helped as soon as the service More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Aug 26, 2023 -

Harbor Hyundai responded

Amy, Thank you for your review of your recent visit. We greatly appreciate your time and effort in sharing your experience with us. It brings us immense joy to hear that your service experience with us was a five-star experience. At our establishment, providing exceptional service is our top priority. We strive to ensure that every customer receives the best care possible, and we are delighted to learn that we have met your expectations. Your satisfaction is of utmost importance to us, and we are committed to continuing to provide you with outstanding service in the future. We value your trust and look forward to taking care of all your vehicle needs. Please feel free to reach out to us at any time should you require any further assistance. Thank you once again for choosing our services, and we appreciate your continued support. Jessica Renteria Harbor Hyundai 562-753-0179

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