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Harbor Chevrolet
Long Beach, CA
2,142 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,142 Reviews of Harbor Chevrolet
September 05, 2024
Avoid this dealership at all cost , travel to rotolo chevrolet the distance is worth the trip , I purchased a used 2017 buick encore , took for a test drive and the a.c did not work , thus should have b chevrolet the distance is worth the trip , I purchased a used 2017 buick encore , took for a test drive and the a.c did not work , thus should have been caught at there inspection , never the less dealership promised to fix which they did , it took 2 trips to from ontario , not even a were sorry for the inconvenience , 2 days later the check engine light goes on , it was diagnosed as turbo failure , at this point asked the dealership to refund my money or put me in another car , both were denied , lucky for me it is covered under rhe manufacturer warranty , but 1 month out on part , not even a rental car was offered , took the car to puente hills chevrolet , a total different and professional dealership , I'm currently waiting for diagnosis but a 2024 chevrolet trax was given since it would be covered under the manufacturing warranty , so avoid harbor chevrolet at all cost it will save you in the long run , harbor chevrolet also adds $1500 for paint and interior warranty and $1500 for an alarm system , so like I said AVOID THIS DEALERSHIP you will save alot of money and future frustration More
by raymondsotello
Employees Worked With
Kyle Larson, Derrick Magic Worthy
September 04, 2024
Very helpful and nice staff. They were able to give me a better deal than what I expected. And also a huge thanks to Manny, he was super nice and really found a great car for me They were able to give me a better deal than what I expected. And also a huge thanks to Manny, he was super nice and really found a great car for me with in my budget. More
by Tiaira
Employees Worked With
Manny , Lilia Amador
August 17, 2024
After our test drive, we were told there was a necessary add-on package of almost $5,000. That raised the price by almost 50%. Alex offered to bring his manager over to discuss it, but since th necessary add-on package of almost $5,000. That raised the price by almost 50%. Alex offered to bring his manager over to discuss it, but since the manager was already offering us much less for our trade-in than Edmunds & Kelly Blue Book appraisal, we lost interest. We left, & the manager didn’t even lcome over to say goodbye. We are sorry for Alex having to work for such an indifferent manager. We were disappointed with this experience. More
by Jo
Employees Worked With
Alex Sanchez
August 12, 2024
Found the buying experience to be the best I've ever had. Every employee I interacted with was polite and professional. Would definitely buy here again. Every employee I interacted with was polite and professional. Would definitely buy here again. More
by roncastner
Employees Worked With
Luis Esquivel, Jaycob Gomez
August 10, 2024
This was the most amazing time I have had at a dealership. We went to a dozen places before this to pick out our car. When we got here all the staff was very friendly and actually liked cars and t dealership. We went to a dozen places before this to pick out our car. When we got here all the staff was very friendly and actually liked cars and their jobs. It was really a pleasant experience. More
by lt1383
Employees Worked With
Lilia Amador, Sergio Navarrete, Laura Guzman, Danny Poz
August 10, 2024
We were fortunate to have met and been assisted by Manny Alba. We have made numerous car purchases and Manny was the first sales rep that I felt was honest and sincere. He educated us on all the features ov Alba. We have made numerous car purchases and Manny was the first sales rep that I felt was honest and sincere. He educated us on all the features over and beyond what we have experienced in the past. If He did not have a clear answer to a question (which maybe occurred twice) He said He did not know and would then find the correct answer. How many reps has everyone experienced that you knew they didn’t know and would throw out some erroneous answer? I would recommend Manny to anyone that is planning to visit Harbor Chevrolet 👍 More
by cyndeea025
Employees Worked With
Manny Alba, Teresa Martin, Sergio Navarrete, Laura Guzman
August 09, 2024
0 out of 5 stars. Aweful. Terrible. Slimy. Salesman wrote a number for the price of the car we wanted and then came back with some other guy--a manager?--and they Aweful. Terrible. Slimy. Salesman wrote a number for the price of the car we wanted and then came back with some other guy--a manager?--and they did a good cop/bad cop routine on us with a price 5K beyond what we talked about--and what the price was online. They told us that an alarm and some kind of coating for the door trims was not optional and included in the price. We told them that we didn't want those things and were about to leave and then they came down on the price. But it was too late because they had told too many falsehood and lost out trust. We left. It was awful. It was the worst experience I've ever had buying anything. There's more to this story--including an accusation of racism toward us--but the salespeople at Harbor Chevrolet have wasted enough of my time today. I'm being generous by even writing this because one of them could actually read this and use it to better their practices. They don't deserve my critique. Please do not go to these people. I'm skeptical of the 5-star reviews here. They seem a little to chipper to be real. You've been warned. More
by cchristy
Employees Worked With
The person I worked with is not listed here. He wears a blue shirt and sits on the side until it's time to talk about the real price.
August 03, 2024
The team at Harbor Chevrolet made the experience of buying our Tahoe like no other. Sergio made seeing the car so convenient for us since we have a 1 year old at home. Alan was friendly and never put a buying our Tahoe like no other. Sergio made seeing the car so convenient for us since we have a 1 year old at home. Alan was friendly and never put any pressure on us. He advocated for us through all phases of the negotiation, finance and intro to the vehicle processes. Matt helped make sure our trade in vehicle was appropriately valued which allowed us to get out of our lease early. Other members in the sales department were friendly and checked in to make sure we had water and everything else we needed. Luis made the finance process quick and easy. He even talked to our credit union to get us on the road in our new Tahoe in no time! Thank you again to the Harbor Chevy team for taking great care of us! More
by JG
Employees Worked With
Matt, Sergio Navarrete, Luis Esquivel, Alan Adoian
