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Harbor Chevrolet
Long Beach, CA
2,163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,163 Reviews of Harbor Chevrolet
December 12, 2024
Fantastic is the only way to describe our experience with Harbor Chevrolet and salesman Eddie Sandoval. My wife and I stopped by to look at a used Lexus RZ 300e with no intention of buying. We told Eddie wha Harbor Chevrolet and salesman Eddie Sandoval. My wife and I stopped by to look at a used Lexus RZ 300e with no intention of buying. We told Eddie what we were looking for in terms of the car's price and how much we would get for our trade-in. Two hours later, the deal was done! We are ecstatic with the car and the customer service at Harbor Chevrolet. It's no wonder that this dealership has been in business for over 100 years -- the commitment to customers is top-notch! More
by junekikuchi
Employees Worked With
Sergio Navarrete, Luis Esquivel, Eddie Sandoval
December 08, 2024
I had a great experience with Alex and Danny. They answered every question I asked kindly and helpfully. Pricing was straightforward, and Lilia from financing allowed me to take all the time I n They answered every question I asked kindly and helpfully. Pricing was straightforward, and Lilia from financing allowed me to take all the time I needed to review the lease contract and numbers. More
by Michael
Employees Worked With
Lilia Amador, Alex Sanchez, Danny Poz
November 20, 2024
This worst place to get your truck to be serviced. I was there to have oil changed but the service rep. Victor Jimenez confronted me with some accusation that I have left bad review on the internet. I I was there to have oil changed but the service rep. Victor Jimenez confronted me with some accusation that I have left bad review on the internet. I wasn't sure what he was talking about. I asked if he can explain what he meant. I realized that he remembered me from a previous visit that took they had my truck for 3 days without fixing the issue I have to the radio. Absolutely I wasn't happy, however, I haven't written any bad review on any social or internet. I wasn't happy. It was true and that what I told him but I haven't leaving any bad review on the internet. But now I do want to leave a review about the whole incident. After quick encounter and bad mouthing me about the review that I have no idea what he was referring to. The matter was escalated to service manager. Unfortunately, the manager cared less and sided with his service rep. I was very disappointed. I declined service and left the store. It was very unprofessional and lacking competence even to listen to their customers. Victor Jimenez lacking all aspect of professionalism. My family bought most of their vehicles from this dealer. We are very proud of the service they provided until the new owner took over. I don't think it is managerial issues but It think it is at service rep. and their manager who are running very poor service pushing customers to look nearby dealer to get the service done. Very disappointed ! More
by MRAMMOURI
Employees Worked With
Victor Jimenez, Victor Jimenez
November 18, 2024
We visited Harbor to looking into leasing an Equinox EV. Alan Adoian was very helpful, direct, pleasant to deal with and explained our options on leasing the vehicle. He also was very good about arranging Alan Adoian was very helpful, direct, pleasant to deal with and explained our options on leasing the vehicle. He also was very good about arranging times for us to test drive a couple of vehicles on different days to accommodate our schedule . We also appreciated the lack of hard sale pressure tactics. Lilia was also great walking us through the paperwork. More
by mark
Employees Worked With
Lilia Amador, Alan Adoian
November 14, 2024
This is the worst place you can go for Chevrolet service. They are incompetent, slow, and do not care whatsoever about the customer. Do not come here, you’ll regret it. They are incompetent, slow, and do not care whatsoever about the customer. Do not come here, you’ll regret it. More
by islyent
Employees Worked With
Miguel., Garth Passantino, Christopher Lopez, Victor Jimenez
November 08, 2024
Eddie and the Sales Manager were Fantastic. I am so happy i drove 90 minutes to make a purchase at Harbor Chevrolet. Seeing new Corvettes in the showroom didn't hurt eithaer. Thank you for the I am so happy i drove 90 minutes to make a purchase at Harbor Chevrolet. Seeing new Corvettes in the showroom didn't hurt eithaer. Thank you for the excellent service from the first email, phone call and in person visit!!! More
by Gmankeny1
Employees Worked With
Sales manager, Lilia Amador, Eddie Sandoval
October 30, 2024
Best and easiest transaction I have ever had at a dealership. I emailed about a used vehicle and Jose got right back with me. We set up a time to meet the next day. I got there at 10am and test drove dealership. I emailed about a used vehicle and Jose got right back with me. We set up a time to meet the next day. I got there at 10am and test drove the car with Alex. I liked the car so it was time to talk numbers. I sat down with Luis the finance manager and within 5 minutes we were shaking hands on the deal. Thanks for the great service!!!! More
by jeffws8402
Employees Worked With
Luis Esquivel, Alex Sanchez
October 27, 2024
Jose,Rey and Teresa provided excellent customer service. Asked and provided all the information needed and broke everything done and explained every detail Asked and provided all the information needed and broke everything done and explained every detail More
by christianramos
Employees Worked With
Rey, Teresa Martin, Jose Lopez
