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Harbor Chevrolet

Long Beach, CA

4.7
2,142 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,142 Reviews of Harbor Chevrolet

July 05, 2023

I love bringing my car to Harbor Chevrolet. All of the employees I have dealt with have been friendly and efficient. This business knows what customer service is, which is rare today. I come al More

by Max Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Jul 06, 2023 -

Harbor Chevrolet responded

Thank you for your feedback regarding your experience at Harbor Chevrolet. We greatly appreciate your kind words and are thrilled to hear that our team of professionals was able to provide you with exceptional service. At Harbor Chevrolet, we strive to ensure that every customer receives the best possible experience. We take pride in delivering top-notch service and are delighted that our service team played a role in making your visit a positive one. Your satisfaction is our utmost priority, and we want you to know that we are always here to assist you. Should you require any further assistance or have any questions in the future, please don't hesitate to reach out to us. Our dedicated team is ready to help in any way we can. Once again, thank you for choosing Harbor Chevrolet. We look forward to serving you again and providing you with the exceptional service you deserve. Jessica Renteria Harbor Chevrolet 562-753-0179

July 04, 2023

Really good genuine people and very helpful, I am really satisfied with the car and dealership I chose. I recommend this place for sure. More

by Justin Quintero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Navarrete, Jose Cruz
Jul 05, 2023 -

Harbor Chevrolet responded

We are delighted to learn that our team was instrumental in assisting you in finding the perfect vehicle. Your satisfaction is of utmost importance to us, and we are grateful to have earned your recommendation. In the future, if there is anything we can assist you with, please feel free to reach out to us without any hesitation. Our dedicated team is always ready to help. Jessica Renteria Harbor Chevrolet 562-753-0179

July 04, 2023

Absolutely loved my experience with this dealership. Super forthcoming, eager to provide great service and customized deals! Already recommended them to my friends and will definitely be back for the ne More

by Najia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fernandez, Sheldon Munyard, Jalen Arnold, Jaycob Gomez
Jul 05, 2023 -

Harbor Chevrolet responded

We greatly appreciate your feedback and are thrilled to hear that you had a fantastic car-buying experience with us at Harbor Chevrolet. It brings us immense joy to know that Jaylen, Sheldon, and Josh provided you with exceptional service. They are indeed awesome individuals who strive to make our customer's experience memorable. We are here to assist you with anything you may need. Whether it's answering any questions, providing guidance on maintenance, or addressing any concerns, please don't hesitate to reach out to us. Our dedicated team is always ready to lend a helping hand. Once again, we appreciate your kind words and look forward to being of service to you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

July 01, 2023

Customer service was great and excellent timing to get me in and out. The price was reasonable. More

by srchim2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler, Garth Passantino, Christopher Lopez
Jul 03, 2023 -

Harbor Chevrolet responded

Thank you for sharing your experience with us. We value your feedback and are grateful for the time you took to provide it. We are pleased to hear that we were able to serve you in a timely manner and at a reasonable price. Your satisfaction is our top priority, and we strive to consistently deliver exceptional service to all our customers. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us. Our team is always here to help and ensure your needs are met. We appreciate your business and look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

June 30, 2023

Convince for me cos am Long Beach resident harbor chevrolet is very aforoble and very good service very satisfy with the serves at this time. More

by ricarcr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler, Bill Renn
Jun 30, 2023 -

Harbor Chevrolet responded

Thanks for taking the time to provide us with your feedback. Your input is greatly appreciated and we are delighted to hear that you had a five-star experience with us. We place a high priority on providing exceptional service to all of our guests. Please do not hesitate to contact us if there is anything else we can assist you with. Jessica Renteria Harbor Hyundai 562-753-0179

Jun 30, 2023 -

ricarcr5 responded

Good service at this time

June 29, 2023

The service area at this dealership was easy to access, and there wasn’t a long line. The representatives were helpful. The reasons I didn’t give it a five star was because: 1. They failed to give me updat More

by NWILLIAMS1230
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elton Essler, Christopher Lopez
Jun 30, 2023 -

Harbor Chevrolet responded

Thank you for taking the time to provide us with your feedback. We sincerely apologize for the 4-star experience you had with us. It deeply saddens us to learn that our advisor did not keep you adequately informed about the status of your vehicle, and we understand your frustration regarding the extended duration of the repair process. We acknowledge that we have been experiencing a backlog, and we genuinely appreciate your patience during this time. Your review holds immense value to us, and we are committed to utilizing it as a means to improve our services. We understand the importance of effective communication and timely updates, and we will take immediate action to ensure that our customers are kept well-informed throughout their vehicle repair journey. Rest assured, we are dedicated to addressing the issues you faced and implementing necessary changes to prevent such occurrences in the future. Once again, we apologize for any inconvenience caused and appreciate your understanding. Your feedback is greatly appreciated, and we thank you for bringing these matters to our attention. Your satisfaction is our utmost priority, and we will strive to provide you with a better experience moving forward. If you have any further concerns or would like to discuss your experience in more detail, please do not hesitate to reach out to me. Thank you once again for sharing your feedback and for giving us the opportunity to improve. We look forward to serving you better in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

June 24, 2023

Jaycob was extremely professional, helpful, proactive and responsible. He responded in a timely matter to emails and phone calls. He kept me updated on inventory and answered all my questions. Thanks for mak More

by Jennifer M.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Esquivel, Jaycob Gomez
Jun 26, 2023 -

Harbor Chevrolet responded

We are delighted to hear that your purchasing experience was a positive one and that Jaycob was able to provide you with the level of professionalism, helpfulness, and proactivity that we strive to offer to all of our customers. We take pride in our team's ability to provide outstanding customer service and we are thrilled to hear that Jaycob was able to deliver on this promise. If there is anything we can do to assist you in the future, please do not hesitate to contact us. We look forward to serving you again. Jessica Renteria Harbor Chevrolet 562-753-0179

June 23, 2023

Jalen and Erik made my experience buying my dream truck very easy. They are professional, knowledgeable with great communication from day one until the delivery of the truck that came in earlier than exp More

by David
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Esquivel, Jalen Arnold, Erik Garcia
Jun 24, 2023 -

Harbor Chevrolet responded

Thank you for taking the time to share your experience with Harbor Chevrolet. We greatly appreciate your feedback and are thrilled to hear that we were able to meet your expectations. Our team strives to provide the highest level of customer satisfaction and it sounds like we were successful in doing so with your recent purchase. We are especially glad to hear that Jalen, Erik, and the team were able to assist you in finding the truck of your dreams. We will make sure to pass along your positive feedback to the entire team. Thank you again for choosing Harbor Chevrolet for your automotive needs. We look forward to serving you in the future and continuing to provide you with the high level of service that you deserve. Jessica Renteria Harbor Chevrolet 562-753-0179

June 20, 2023

Eddie Sandoval was our salesman. His service was excellent especially when we took our new Bolt for a test drive. He was always pleasant to deal with. The sales manager Josh was als More

by stu
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sergio Navarrete, Josh Fernandez, Eddie Sandoval
Jun 21, 2023 -

Harbor Chevrolet responded

We at Harbor Chevrolet are thrilled to hear that you had a positive car-buying experience with us. Our team is dedicated to providing exceptional service to all of our customers, and we are delighted that we were able to meet your needs. We hope that your new Bolt will serve you well and provide you with many years of safe and enjoyable travels. If you have any further vehicle needs, please do not hesitate to contact us. Our knowledgeable staff is always ready to assist you and provide you with the best possible service. We look forward to seeing you again soon and continuing our relationship with you as a valued customer. Thank you for choosing Harbor Chevrolet as your car-buying destination. We appreciate your business and wish you all the best with your new vehicle. Jessica Renteria Harbor Chevrolet 562-753-0179

June 19, 2023

Derrick was the most helpful salesperson I could have asked for--from start to finish. This Bolt is my first fully electric vehicle, so I had lots of questions about the car's operation and maintenance. More

by katieking1203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fernandez, Derrick Magic Worthy, Dashawn Gordon
Jun 20, 2023 -

Harbor Chevrolet responded

Thank you for choosing Harbor as your dealership for purchasing your vehicle. We greatly appreciate your feedback and are thrilled to hear that your experience with Derrick and the team was top-notch. At Harbor, we strive to provide exceptional customer service and a hassle-free car-buying experience. Our team of professionals is dedicated to helping you find the right vehicle to meet your needs. We take pride in knowing that our customers are satisfied with their purchase and the service they receive. We understand that purchasing a vehicle is an important decision and we are honored that you chose Harbor Chevrolet. Our team works hard to ensure that every aspect of your experience with us is exceptional. We are grateful for the opportunity to serve you and look forward to seeing you again in the future. Thank you again for choosing Harbor Chevrolet and for your kind words about our team. We are committed to providing the highest level of service and support to all of our customers. Jessica Renteria Harbor Chevrolet 562-753-0179

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