
Harbor Chevrolet
Long Beach, CA
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2,167 Reviews of Harbor Chevrolet
I took my new Corvette Stingray for the Pit Stop service however one warranty work and a recall work needed to be done on mu vehicle which took 3 days. I received a free rental car but the rental company ha however one warranty work and a recall work needed to be done on mu vehicle which took 3 days. I received a free rental car but the rental company had only one car to offer plus I had to wait an hour to get it. I think the GM dealers need to offer at least loaner cars to customers when their cars is in for warranty work. More
I started looking at the Camaro as a possible new car several months ago, but I had never purchased a brand new car before, so it seemed like a very intimidating process the first time around. However, b several months ago, but I had never purchased a brand new car before, so it seemed like a very intimidating process the first time around. However, based on the good reviews of this dealer and a recommendation from a friend who had dealt with them before, I decided to take a test drive and consider making my purchase at Harbor Chevrolet. I am so, so glad I did. Dallas and the other employees at this dealer went far out of their ways to make sure that I received exactly what I wanted, a 2014 2LT Camaro RS in crystal red tintcoat. Even though they did not have that exact color on hand (being a premium color), they were able to bring one over for me from another, much farther away dealer. It would have been almost impossible for me to obtain the exact car I wanted without the hands-on help from Dallas and Harbor Chevrolet. Dallas's customer service was impeccable in every way. He was friendly, easy to understand, and not at all pushy. He explained everything in detail both before and after I signed the contract and made me feel very comfortable with all the new features of the car; this was especially important for me, jumping from a very old 1997 to a 2014! I actually had a lot of fun buying my new car, which is not something I expected to happen! Dallas was also able to give me a very good price for the car, exactly what I was expecting to pay, which was a definite bonus. Service was incredibly quick. I spent almost no time waiting, and was able to drive away in my brand new car within two days of going down to the dealer. Having heard a lot of stories about people stuck waiting for hours, I am really pleased that I chose Harbor Chevrolet, as they worked quickly but efficiently and got me in and out the door like that. Perhaps most importantly, Dallas's excellent customer service did not stop even after I drove off the lot. The day after I purchased the car, I noticed a scratch on the window which we had failed to note when I picked up the car. I took the car back to the dealer, and Dallas saw me on the spot, got the car into service immediately, and was able to arrange for a replacement within twenty minutes. Dallas and all of the staff members at Harbor Chevrolet clearly value their customers. I absolutely love the car they sold me, and I am definitely looking forward to making future purchases at this dealer! More
This is the first time I have ever purchased a "Certified Pre-Owned Vehicle". I must say that all the service and warranty work I have had done on my Chevrolet has been top notch. All of the servi "Certified Pre-Owned Vehicle". I must say that all the service and warranty work I have had done on my Chevrolet has been top notch. All of the service people have been fantastic! More
Great experience and professional service, I highly recommend this Dealership and Salesman. Wes made a stressful and frustrating car buying experience fun and enjoyable! I can honestly say Harbor Chev recommend this Dealership and Salesman. Wes made a stressful and frustrating car buying experience fun and enjoyable! I can honestly say Harbor Chevrolet gets a A+ More
Thanks guys you were great I like the online service you provided. I felt comfortable from the very beginning. I love my camero. I look forward to doing business with you in the future. provided. I felt comfortable from the very beginning. I love my camero. I look forward to doing business with you in the future. More
Wes was fantastic to deal with, prompt response and diligent. very satisfied with the service he provided. I hope I am equally satisfied with the car. diligent. very satisfied with the service he provided. I hope I am equally satisfied with the car. More
Hi, I would just like to say Thank you to Bill Ortiz Hi, I would just like to say Thank you to Bill Ortiz his commitment to Customer Service is outstanding, he offers world class Steller Service!! It Hi, I would just like to say Thank you to Bill Ortiz his commitment to Customer Service is outstanding, he offers world class Steller Service!! It was a bumpy road for because I has previously been approved for an auto loan through my Credit Union that sadly to say went wrong. I was almost in tears and in panic mode, Bill reassured me that he was very formilar with this type of situation and knew exactly what to do to help make my dream come true. What struck me the most was his concerned for me as a person and not just trying to get another deal. Alothough this is his income and each car counts he made me feel that my concerns was far more important than just trying to close a deal. I really loved the fact he did not once tell me what he "Counldn't Do" infact he reassured me of what he would do. That right there made me a customer for life. Please make sure to take good care of him and acknowledge him for all his hard work and attentive dedication to his Customers. He is truly one of a kind and if I had to describe him in 2 words it would be "Integrity & Trust Worthy". And because of him we have referred him and come to find out our extended family have made them there # 1 Sale Men at Harbor Chevrolet. He makes a good impression on your dealership and imprints a legacy of loyalty. Thank you, Erica Huerta More
Excellent friendly speedy my family have been buying Chevys for over 40 years and I will continue to buy Chevy for the future. Hopefully not for at least another five years Chevys for over 40 years and I will continue to buy Chevy for the future. Hopefully not for at least another five years More
My experience at Harbor Chevrolet was very pleasant. The sales rep that helped me, Julio Rodriguez, was very good. He was not pushy or off-putting, rather, he was very patient and knowledgeable. sales rep that helped me, Julio Rodriguez, was very good. He was not pushy or off-putting, rather, he was very patient and knowledgeable. More