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Harbor Chevrolet

Long Beach, CA

4.7
2,142 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,142 Reviews of Harbor Chevrolet

November 12, 2023

George was very helpful and informative. . very helpful, very helpful, very helpful, helpful, helpful, helpful More

by Benny83174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Lopez
Nov 13, 2023 -

Harbor Chevrolet responded

Benny83174, We appreciate your positive feedback regarding George's assistance. We are glad to hear that George was helpful and provided you with informative guidance. Thank you for giving us a 5-star rating. We strive to provide excellent service and assist our customers in the best possible manner. Should you require any further assistance, please do not hesitate to reach out to us. Jessica Renteria Harbor Chevrolet 562-753-0179

November 09, 2023

The kindness and patience, as well as clear explanation of everything to be done was quite appreciated. I felt like I was in good hands and would be taken care of (instead of taken advantage of like other More

by StephanyAlbertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler
Nov 10, 2023 -

Harbor Chevrolet responded

StephanyAlbertson, Thank you for your positive feedback on our service center. We are glad to hear that you appreciated our staff's kindness, patience, and clear explanation of the work to be done. We strive to ensure that our customers feel taken care of and not taken advantage of. We understand the importance of not being talked down to, especially for female customers. We are pleased to know that you found the estimated service time to be accurate and that you were comfortable in our waiting room. Communication is key for us, and we make every effort to keep our customers informed about costs and services included. We are proud of our service representative, Elton, for going above and beyond to provide excellent service. Your trust and satisfaction are important to us, and we appreciate you choosing to bring your car to our center. Thank you for your kind words. Jessica Renteria Harbor Chevrolet 562-753-0179

November 09, 2023

Alan was helpful, friendly and straightforward. The team helped me get exactly what I wanted. Thank you More

by Jaxmoma87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon Munyard, Alan Adoian
Nov 10, 2023 -

Harbor Chevrolet responded

Jaxmoma87, Thank you for your kind words! We are delighted to hear that Alan and our team were able to assist you effectively. We strive to provide helpful, friendly, and straightforward service to all our customers. It is our goal to ensure that you get exactly what you want. We appreciate your feedback and look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

November 09, 2023

Heads up, fair offer, even delivered the car, 5 stars. Sal was great. Thank you! More

by mattsmith993
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Salvador Flores
Nov 10, 2023 -

Harbor Chevrolet responded

mattsmith993, We appreciate your positive feedback! We strive to provide our customers with fair offers and excellent service. We're glad to hear that Sal was great and that we were able to deliver the car to you. Thank you for choosing us, and we hope to assist you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

November 08, 2023

I only take my truck to Harbor Chevrolet. I trust them and they have my loyalty over the past couple decades. I've purchased 7 vehicles from Harbor Chevrolet and Harbor Hyundai. Yeah--people More

by bmacrae0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Nov 10, 2023 -

Harbor Chevrolet responded

bmcrae0, We greatly appreciate your loyalty and trust in Harbor Chevrolet over the past couple of decades. It's fantastic to hear that you have purchased seven vehicles from Harbor Chevrolet and Harbor Hyundai. We take pride in our exceptional service and our knowledgeable team members, like Garth in service and Sergio in sales, who always prioritize your best interest. Thank you for your continued support, and we look forward to serving you for many more years to come. Jessica Renteria Harbor Chevrolet 562-753-0179

November 08, 2023

As woman is disheartening to go in pay for a service. .. and it not to be done correctly or at all. And then when. Questioned about it after paying all you hard earned money feeling like your being disr More

by Ms.carr103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Jimenez
Dec 02, 2023 -

Harbor Chevrolet responded

Ms.carr103, We sincerely apologize for the experience you had with our service and for any disappointment you encountered. Customer satisfaction is of utmost importance to us, and we strive to deliver exceptional service to all our clients. If you have any further concerns or require assistance, please feel free to reach out to our service manager, Miguel Reynoso, directly at 562-753-0160. We value your feedback and are committed to making any necessary improvements. Jessica Renteria Harbor Chevrolet 562-753-0179

November 08, 2023

They had the vehicle I wanted at a fair price. The staff was friendly and efficient More

by Nathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Esquivel, Jose Cruz
Nov 08, 2023 -

Harbor Chevrolet responded

Nathan, Thank you for your positive review! We are glad to hear that we had the vehicle you wanted at a fair price. Our friendly and efficient staff is always committed to providing a great experience for our customers. We appreciate your feedback and hope to serve you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

November 07, 2023

My truck broke down and I searched for a used car. I contacted Harbor Chevrolet about a vehicle and Mr. Lopez went out of his way to help out, even going so far as picking me up from the Metro. The ex More

by Kim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Lopez
Nov 08, 2023 -

Harbor Chevrolet responded

Kim, We appreciate your feedback and are sorry to hear about the unfortunate breakdown of your truck. It's great to know that Mr. Lopez from Harbor Chevrolet went above and beyond to assist you in finding a used car, including providing transportation from the Metro. It's commendable that the experience with Harbor Chevrolet was pressure-free and supportive. Although you ultimately decided to fix your old car, we thank you for recommending Harbor Chevrolet highly. Jessica Renteria Harbor Chevrolet 562-753-0179

November 03, 2023

Very straight forward and no games. I appreciate their way of doing business. Very different from my other car buying experiences. More

by Bolt Buyer!
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Lopez, Luis Esquivel
Nov 04, 2023 -

Harbor Chevrolet responded

Bolt Buyer, Thank you for your positive review. We are glad to hear that our straightforward approach and commitment to honest business practices have resonated with you. We understand that the car buying experience can sometimes be filled with games and complexities, and we strive to provide a different and refreshing experience for our customers. Your feedback is greatly appreciated, and we look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

November 03, 2023

I took my Tahoe in for an oil change and new battery. I was greeted promptly, and I received my Tahoe back about three hours later, freshly washed and ready to go. I have been taking my Chevy cars and t More

by kmehler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler, Garth Passantino
Nov 04, 2023 -

Harbor Chevrolet responded

kmehler1, Thank you for choosing Harbor for your vehicle servicing needs. We appreciate your positive feedback regarding your recent visit for an oil change and new battery for your Tahoe. We take pride in providing prompt and efficient service, and we are glad to hear that your Tahoe was returned to you in a timely manner, freshly washed and ready to go. Your recommendation is greatly appreciated, and we will continue to work hard to ensure that we maintain the highest standards of service for all our customers. Thank you once again for your trust and support. We look forward to serving you in the future. Jessica Renteria Harbor Chevolet 562-753-0179

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