Hansel Toyota
Petaluma, CA
Filter Reviews by Keyword
By Type
343 Reviews of Hansel Toyota
Excellent dealership Hansel Toyota has a friendly, professional, no-pressure sales team. My sales agent Kevin Tong provided great communication on the progress of the sale Hansel Toyota has a friendly, professional, no-pressure sales team. My sales agent Kevin Tong provided great communication on the progress of the sale. Hansel has superior service and customer-oriented staff. I was very worried about buying during the coronavirus scare, but they made it as easy as it could be and didn't make me feel out of place wearing my mask! More
Daniel was fantastic Daniel made the car buying experience a wonderful time. He found us the Highlander we wanted and had it delivered and had the tow hitch & roof rack i Daniel made the car buying experience a wonderful time. He found us the Highlander we wanted and had it delivered and had the tow hitch & roof rack installed. Just waiting on the call to install the wiring harness and then it will be a 100% fabulous experience More
Excellent Service ... As Usual Over 10+ years of Prius ownership, have always had good experiences with Hansel Toyota, and this was no exception. And in this time of coronavirus ca Over 10+ years of Prius ownership, have always had good experiences with Hansel Toyota, and this was no exception. And in this time of coronavirus caution, I was impressed with the staff's careful social distancing. Only two or three customers spread out in the spotless waiting areas. More
Excellent experience at a trying time Henry Hansel suggested we meet with Ryan Seaman and he provided excellent information and service. He helped us to find a way of dealing with Barbara Henry Hansel suggested we meet with Ryan Seaman and he provided excellent information and service. He helped us to find a way of dealing with Barbara's LS Lexus which had died and was not derivable. He helped to decide what level of Highlander we needed. Limited, and and any important options we should consider. We chose a Silver with black interior Limited which is very attractive, and he found the car very quickly. He suggested a local bank you deal with and I was able to start all the paper work over the phone and finish at the dealership which was great. We have bought multiple cars from the Hansel dealerships and will continue to do so in the future. You are lucky to have Ryan as an employee. More
2020 Prius XLE Purchase Both Ivan and Scott did a very good job in meeting our needs for the new prius that we bought. They were very helpful. Thanks Both Ivan and Scott did a very good job in meeting our needs for the new prius that we bought. They were very helpful. Thanks More
Very happy Consistently good, easy to set an appointment .Work always done in reasonable time and done right, During corona virus, I felt waiting area was clean Consistently good, easy to set an appointment .Work always done in reasonable time and done right, During corona virus, I felt waiting area was clean and maintained and staff very alert More
Logan was friendly, knowledgeable and made everything look easy. There was no hustle nor was he pushy. Thank you for the great experience. Great service. Silvio look easy. There was no hustle nor was he pushy. Thank you for the great experience. Great service. Silvio More
The Parts Group After getting my Tacoma "Which I Love" the Tacoma met all my needs for my ranch/garden, I believed that my Tacoma was sufficient but I was needing a After getting my Tacoma "Which I Love" the Tacoma met all my needs for my ranch/garden, I believed that my Tacoma was sufficient but I was needing a hitch so I worked to get the parts needed and the staff was courtesy and knowledge. More
The service was impeccable. The waiting area was clean and it felt cozy especially during this particular time in the world. I was in and out in under 2 hours. Thank you for the great service. and it felt cozy especially during this particular time in the world. I was in and out in under 2 hours. Thank you for the great service. More