Hansel Toyota

In to buy a new car. Excellent experience, no pressure, listened, and relaxing. I would certainly use again and refer others to the dealership and salesman. The employee i Excellent experience, no pressure, listened, and relaxing. I would certainly use again and refer others to the dealership and salesman. The employee i dealt with was Ayman Qaisi More

Hi.... I am always very happy with my services. This last time, I was a bit surprised when I came to pick up my car.....unwashed, unvaccumed, and a very foul odor once I got in. I almost jumped right b last time, I was a bit surprised when I came to pick up my car.....unwashed, unvaccumed, and a very foul odor once I got in. I almost jumped right back out! I guess you have me spoiled with the vac and wash...I need to speak up if I want them done and you have the time. The odor though, was maybe cigarettes and something else???? Awful. I don’t need any call back...this is just a heads up. Again, I am so very pleased with all the terrific mechanics...my car runs like a charm after all my services! And, the men and women that greet you when you arrive and turn your keys over to are all so very kind A great team!! More

It's always a pleasure taking my vehicle in for maintenance. The people are great friendly professional and there's always a sporting event on one of the big screen TVs to pass the time. What's not maintenance. The people are great friendly professional and there's always a sporting event on one of the big screen TVs to pass the time. What's not to like. More

I got the exact truck I wanted at a good price without any hassle or attempts to sell me “features” that I did not want. Staff was courteous and helpful. any hassle or attempts to sell me “features” that I did not want. Staff was courteous and helpful. More

No Pressure Buying Outstanding people work at this Hansel dealership. Very friendly, low key individuals with a no-pressure attitude. A fair deal for everyone involved Outstanding people work at this Hansel dealership. Very friendly, low key individuals with a no-pressure attitude. A fair deal for everyone involved. The carfax is immediately shared and reviewed regarding the vehicle that I was interested in. Ivan was very efficient in handling all of the details of my purchase. Gary took care of all the financial details in a most comfortable manner. I would recommend this dealership over any of those in Santa Rosa. More

Attention to detail Simply the best dealership I have ever used. I have used dealerships all over the Bay Area, and never had such great customer service. This Dealersh Simply the best dealership I have ever used. I have used dealerships all over the Bay Area, and never had such great customer service. This Dealership must have great leadership. More

Donna is amazing. She's knowledgeable, kind and always very helpful. The entire service team is fantastic. I was in and out quickly. Thank you for everything! very helpful. The entire service team is fantastic. I was in and out quickly. Thank you for everything! More

I approached Hansel from online chat room. And had a great experience with the dealer who contacted me the next morning. Excellent dealer and staff members. Non-intrusive and very helpful. Always have t great experience with the dealer who contacted me the next morning. Excellent dealer and staff members. Non-intrusive and very helpful. Always have thoughtful and helpful answers to my many questions. It makes me very confident in the car I purchase. More

My car was ready when promised, actually 10 minutes early...can’t beat that. William, the service rep, was friendly and helpful. It was an all around great experience. early...can’t beat that. William, the service rep, was friendly and helpful. It was an all around great experience. More

Started on time. Finished within the hour as promised. Staff was very friendly and helpful. Waiting area was clean. Coffee and snacks were appreciated. Thank you. Staff was very friendly and helpful. Waiting area was clean. Coffee and snacks were appreciated. Thank you. More