Hansel Toyota

120,000 mile service My service technician was very friendly and broke everything down for me so I could understand it. It was completed quickly and it was a good experie My service technician was very friendly and broke everything down for me so I could understand it. It was completed quickly and it was a good experience over all More

Efficient and competent service Hansel Toyota responded to my same-day appointment service request, and got me in-and-out in about an hour. Thank you to Donna and the service team. Hansel Toyota responded to my same-day appointment service request, and got me in-and-out in about an hour. Thank you to Donna and the service team. More

Dealt with Donna for a service appointment and as usually always a pleasure to deal with. The wait was minimal very quick process. Will he back always a pleasure to deal with. The wait was minimal very quick process. Will he back More

Great used car purchase experience I purchased a used vehicle from out of state. The Hansel team made the process easy and answered all of my questions. Thank you for a great experien I purchased a used vehicle from out of state. The Hansel team made the process easy and answered all of my questions. Thank you for a great experience! More

Quick and easy Overall good experience. Easy to work with. Friendly, very helpful. Would recommend Hansel to someone else. Everyone was nice and helpful, unfortunate Overall good experience. Easy to work with. Friendly, very helpful. Would recommend Hansel to someone else. Everyone was nice and helpful, unfortunately I only remember Kevins name. But everyone was helpful. More

I took my Toyota Highlander in to Hansel Toyota in Petaluma for my regular service. Great service as usual, and I will be back for the next one! Petaluma for my regular service. Great service as usual, and I will be back for the next one! More

Timely and friendly service My car was towed into the dealership on a Saturday for not starting. I place my key in the early bird envelope and hoped that they would contact me M My car was towed into the dealership on a Saturday for not starting. I place my key in the early bird envelope and hoped that they would contact me Monday. Monday morning I got a text informing me that the were looking over my car and would let me know what they found. And hour later, they let me know that they had diagnosed the problem and the cost involved. I accepted and the told me it would be ready the next day. On Tuesday morning I was told the car was ready. I went down to service department, was greeted warmly, paid, and my car was brought up. Whole thing took 10 minutes. I am totally satisfied. More

excellent customer service My sales representative was very professional, informative and patient. He gave me the personal space to make my decision alone. Thanks Ivan for you My sales representative was very professional, informative and patient. He gave me the personal space to make my decision alone. Thanks Ivan for your expertise More

Very satisfied with Ayman & Martin Ayman went out of his way to make our buying experience a pleasant one. We would certainly return to Hansel when considering buying another car. Ayman went out of his way to make our buying experience a pleasant one. We would certainly return to Hansel when considering buying another car. More

Everyone bent over backwards to be helpful, from our first visit with Logan to Ayman bringing the Camry we were interested in to our residence so we could do a test drive. We would highly recommend your first visit with Logan to Ayman bringing the Camry we were interested in to our residence so we could do a test drive. We would highly recommend your Toyota dealer to others. More