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Handy Toyota - Service Center

St. Albans, VT

4.6
1,198 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.

701 Highgate Road

St. Albans, VT

05478

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1,198 Reviews of Handy Toyota - Service Center

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July 12, 2021

Couldn't be happier! Excellent Handy's! And outstanding job Victoria! I received what I wanted, when I wanted, How I wanted, OUTSTANDING!!! THANK YOU! More

by vtmichaelb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pretty everybody who works there!
Jul 13, 2021 -

Handy Toyota responded

And thank you for your kind review! We're so happy to hear that Tory could make your visit to our service department such an outstanding experience. We look forward to seeing you again when it comes time for your next service - take care!

Jul 13, 2021 -

vtmichaelb responded

As log as I own my Avalon or my next Toyota, Handy Toyota is the ONLY place I will buy, and Handy service will be the ONLY ones who will service my car.... YOU guys are that darn good! THANK YOU!!!!!! Michael Boisjoli

June 30, 2021

My husband and I have purchased 5 cars from Handys, we have always been highly satisfied. Recently we had to have some recall work and our breaks replaced. I was called on the day of the appointment an More

by bkcasavant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Handy Toyota responded

Thank you so much for taking the time to write about your experience with our service department. We do apologize for the mistake regarding your parts order, and we sincerely appreciate your understanding. It's great to hear that our staff could rectify the situation and complete the work on your vehicle, while making the whole experience positive overall. Your loyal business is truly appreciated, and we love seeing familiar faces in the dealership. We look forward to seeing you again when it comes time for your next service or new vehicle - take care!

June 22, 2021

I was in for an oil change on a busy day. Jason was great, talked with me for a while and kept me updated. Great experience. More

by Bugboy152000
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Handy Toyota responded

Thanks so much for your review! It's great to hear that Jason could make your service visit with us a pleasant experience. We hope to see you again in a few thousand miles for your next one - until then, take care!

June 16, 2021

I enjoy going to Handy Toyota for service as they are so friendly. Yesterday, I had my vehicle inspected and Tory was my service advisor, from her pleasantly greeting me upon my arrival, to my departure s More

by paggieking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory
Jun 16, 2021 -

Handy Toyota responded

Thank you so much for your feedback, Pat! We're very pleased to know that Tory could make your most recent visit to our service department such a positive experience, and that you left our dealership completely satisfied. We look forward to seeing you again when it comes time for your vehicle's next service - take care!

May 31, 2021

Jacob helped me with a few questions I had while in for service and I’m very happy with the experience. A++ service, will be back soon for my next vehicle purchase. More

by Thebossmanbites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Robtoy
Jun 01, 2021 -

Handy Toyota responded

Thanks so much for your review! It's great to hear that Jacob could be so helpful to you during your most recent service visit with us. We look forward to seeing you again when you're ready to purchase your next Toyota, until then we wish you all the best!

May 28, 2021

Thank you to Handy and Tory Barbagallo for their excellent service in helping me find a new car! They were extremely professional and made the experience so much better. More

by jtourville11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Handy Toyota responded

Thanks for your review! We're so happy to know that Tory could make your vehicle purchase experience with us such a positive one. Your business is much appreciated, and we hope to see you again soon!

April 30, 2021

I had my 2016 Toyota Camry serviced at handy Toyota with Tory Barbagallo! I wouldn’t go anywhere else! Handy Toyota is the best! Cheers More

by Danny Simpkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Handy Toyota responded

Thanks so much for your review, Danny! Glad to hear you Tory could make your most recent visit to our service department such a positive one. Take care!

April 29, 2021

They found my problem and fixed it. And customer service was the best. Very polite, knowledgeable,the right amount of humor and has the attitude to make someone feel comfortable. More

by edandamy8714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Handy Toyota responded

Thank you so much for your review! It's great to hear your visit to our service department was such a positive one, and that your vehicle's issue was able to be diagnosed and repaired in a timely manner. Best wishes to you from all of us at Handy's!

April 22, 2021

Got my Vermont state inspection, oil changed and summers on. Rich was able to give me a clear and reasonable explanation on what my car needs in the future and what I am looking at for cost. He was very hel More

by Mimirockz75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Furniss
Apr 22, 2021 -

Handy Toyota responded

Thank you for your feedback! We're very pleased to hear that Rich could make your recent service with us such a positive experience, and that you enjoyed your visit to our dealership. As always, let us know if you ever have any questions or concerns with your vehicle in the future - take care!

April 02, 2021

I went in for my Handy-provided oil change. Tory was friendly, and they got it all done in good time. I will be returning in the future. More

by fisherkat20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory
Apr 05, 2021 -

Handy Toyota responded

Thanks for your review! Glad to see you're taking advantage of your complimentary HandyCare maintenance plan with us, and we're happy to know Tory could make your oil change a quick and painless experience. We look forward to seeing you again in a few thousand miles, take care!

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