Handy Toyota - Service Center

Horrible service! Gave us a list of all the things wrong with our vehicle when we brought it in to check one possible issue. Brought to another mechanic and was shown Gave us a list of all the things wrong with our vehicle when we brought it in to check one possible issue. Brought to another mechanic and was shown none of these issues even existed. Waited over 2 hours at Handy's when our truck was done in 1 hour. They made us sit there for and extra hour for no reason and never fixed the issue. Brought it to Handy's in August for inspection and all good then and by November we had all these issues. Tried to contact the manager many times and he has never returned any of our calls. Very distraught about these issues. People should have trust in a dealership especially since we have bought 7 vehicles from them. Ali in sales is awesome but the service department needs honest people. We will never return to Handy's in xx Albans. More

I've always had a good experience at Handy Toyota. Alan did a great job with check in and out, thoroughly explained the service. Alan was a pleasure to deal with. Alan did a great job with check in and out, thoroughly explained the service. Alan was a pleasure to deal with. More

The people were all very friendly and helpful took my truck right in on time and got me out soon as possible. I am very happy with the service at Toyota. truck right in on time and got me out soon as possible. I am very happy with the service at Toyota. More

Alan met me at my door, he was kind, quick and efficient. Always a good experience. Always a good experience. More

Handy's employees are professional and always courteous and are very helpful to their customers. and are very helpful to their customers. More

Great customer care - Naim helped me decide to do an alignment ($125 ish) instead of doing a alignment assessment ($79) and kept me informed, including explaining a delay (only 1 guy to do the alignment alignment ($125 ish) instead of doing a alignment assessment ($79) and kept me informed, including explaining a delay (only 1 guy to do the alignments that day). More

I am always treated great at Handy's for sales and service. Today William was great in helping me in service. The customer care is excellent. service. Today William was great in helping me in service. The customer care is excellent. More

I brought my 2017 Prius in for service. Was quoted 1 1/2 wait. Very accurate. Waiting room was clean and William was very personable. Was quoted 1 1/2 wait. Very accurate. Waiting room was clean and William was very personable. More