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Handy Toyota - Service Center

St. Albans, VT

4.5
1,356 Reviews

1,356 Reviews of Handy Toyota - Service Center

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April 30, 2024

easy scheduling, friendly greeting, nice waiting area, good review of future needs or repairs, car clean after service More

by jpobrien47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Handy Toyota responded

We greatly appreciate you taking the time to leave us a review!

April 29, 2024

Took 3 hours for a tire changeover with an appointment. Seems appointments are way overbooked. More

by sarnowgp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Westen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Handy Toyota responded

Thank you for your feedback. We apologize that you were in for much longer than expected. It is never our intention to have someone wait longer than needed. It seems like we fell behind and someone should have checked on you. Your time is valuable to, and we apologize that you waited that long.

April 29, 2024

Thank you for working with us on a later arrival for the service appointment, especially since we neglected to confirm our appointment. More

by avalonpools
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Handy Toyota responded

Thank you for leaving us a review! We appreciate it!

April 29, 2024

Very friendly and professional attitude! Quality of work is very outstanding! They were very prompt and attentive to my needs! More

by rlaflam56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Handy Toyota responded

Thank you for leaving us a review!

April 27, 2024

Always a pleasure doing business with Handy Toyota, great customer service and efficient work on my car! More

by michele.boomhower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Handy Toyota responded

Thank you so much for coming in! We really appreciate your review and your business!

April 27, 2024

Always a pleasant service experience at Handy! Personable staff and prompt service make for a nice experience cprrirnvr! More

by brtjyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

April 26, 2024

Have dealt with Handy Toyota for many years & have always been positively satisfied with service & personnel. More

by carolpmckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh L'Esperance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Handy Toyota responded

Thank you for taking the time to leave us a review! We greatly appreciate you doing so!

April 26, 2024

Service was fine, however receiving numerous phone calls from people stating that workers at Handys were talking about my failed inspection in detail to people who know me is an absolute joke. We live in More

by billmasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Handy Toyota responded

We are sorry to hear about this. We value our customers and their privacy more than anything. Could you please contact our Customer Relations Manager at (802) 582-8183 so we could discuss this further and have a better understanding on the situation? We appreciate your time and your business.

April 26, 2024

1st time here, didn't do as I asked. Great way to start. Never followed my requests. More

by vtmtnhiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Handy Toyota responded

Thank you for your feedback. Please contact our Customer Relations Manager at (802) 582-8183 so we could better understand the situation. We would like to resolve this issue. We appreciate your time.

April 26, 2024

Clean , professional, knowledgeable , courteous , on time , fair priced . I would highly recommend Handy’s for your service . More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Handy Toyota responded

We appreciate you leaving us a review! Thank you for taking the time to do so!

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