Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,399 Reviews of Handy Toyota - Service Center
Sort by
May 30, 2024
This wasn’t a good experience at all I was not happy with any of this at all with any of this at all More
by wildw39113
Verified Customer
May 30, 2024
Excellent service. Great communication, fast and efficient. Check-in was easy and convenient. The appointment was set and confirmed via phone call. Nice job! Great communication, fast and efficient. Check-in was easy and convenient. The appointment was set and confirmed via phone call. Nice job! More
by Steve D
Employees Worked With
May 30, 2024
A while back Handy’s said I needed a brake job. Brought my car in today for an oil change and what I thought was the brake service… 1.5 hours later I was ready to go… except no brake job… yup you Brought my car in today for an oil change and what I thought was the brake service… 1.5 hours later I was ready to go… except no brake job… yup you need brakes. so frustrating. Never again Handy’s service. More
by barb.joyal1
Employees Worked With
May 29, 2024
Handy always does an incredible job to make sure I get the best service for my truck. Definitely go above and beyond and everyone is super helpful/friendly the best service for my truck. Definitely go above and beyond and everyone is super helpful/friendly More
by colinsrb
May 28, 2024
The staff was friendly, and the work on my car was completed on time. Naim was knowledgable, efficient, and helpful! completed on time. Naim was knowledgable, efficient, and helpful! More
by Jlyonl
Employees Worked With
May 28, 2024
The service was sub par. I waited 30 minutes to an hour after my cars service was down before receiving my car. I went in 15 minutes after I noticed my car was in the finishe I waited 30 minutes to an hour after my cars service was down before receiving my car. I went in 15 minutes after I noticed my car was in the finished parking lot and after speaking with a service rep he said I needed to wait an additional 10 minutes before I can get the car so he can fill out paperwork. I came back around 30 minutes later to the rep telling an upset young woman that they couldn’t patch a hole left in the middle of the tread by a nail and she would have to buy new tires. Anyway the supervisor/manager finally took notice of me and asked the service rep if my car was ready at which point the service rep said he still needed to file paperwork. The manager said since it’s just a handy care oil change just give me the keys and get me out of there. They then had to go searching for my keys. This was by far the worst experience I’ve had at a service center. Also worth mentioning the first oil change I’ve had with them they messed it up by overfilling the oil and not putting on the filter correctly, so oil leaked all over the engine bay. More
by Zacharypdorman
May 26, 2024
Best to be honest, They don't have enough mechanics on a Saturday. I have 8 tires and wheels to make a quicker seasonable swap from Winter to summer wheels. it took a bit of a wait to even get the vehic a Saturday. I have 8 tires and wheels to make a quicker seasonable swap from Winter to summer wheels. it took a bit of a wait to even get the vehicle into the shop. So about 2.5 hours passed for what should have been a real short 1/2 Hr. or so swap. But was glad it got it done. Perhaps I maybe should do the swap at home... But in general, they do well. Maybe add another tech or 2 to help that long wait. I've had mostly long wait times. More
by djjimmer
Employees Worked With
May 24, 2024
I was impressed that they got me in on short notice, and then found and honored my service contract for periodic maintenance. Great job, great service. I also liked the lime green hellcat in the showroom! then found and honored my service contract for periodic maintenance. Great job, great service. I also liked the lime green hellcat in the showroom! Merooow! More
by nauzzer2
Employees Worked With
May 23, 2024
Service was good and waiting room was comfortable, wait time was a bit long. Everyone was pleasant. time was a bit long. Everyone was pleasant. More
by vtbootjack
Employees Worked With
