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Handy Toyota - Service Center

St. Albans, VT

4.5
1,353 Reviews

1,353 Reviews of Handy Toyota - Service Center

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July 19, 2024

agreat job with tire rotation inspection. They neglected to tell me I failed two filters. Then sent emails to come back, when it could of been done when I was there. So I bought the filters More

by pfk1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Recall was done in specified time. Alan was willing to answer all my unrelated questions. More

by barbara_zak2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Handy Toyota responded

We appreciate you taking the time to leave us a review!

July 18, 2024

Wait time for the service was reasonable and the waiting room was clean. The complementary coffee was much appreciated. Alan was very nice a provider outstanding customer service. More

by g2humphrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Handy Toyota responded

We greatly appreciate you leaving us a review!

July 18, 2024

No issues, who process was smooth and efficient. My vehicle work went much faster than expected. More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Handy Toyota responded

Thank you for the review, Zach!

July 18, 2024

It lacked attention to detail honestly, mix up in confirming MY service vs MY husband's new truck service. I have a 2023 my husband has a 2020 and scheduling keeps mixing up our accounts. Once my ser More

by ckc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no sure the name of the service person
July 17, 2024

Had a great experience at the handy Toyota Service center, Ethan Raymond and Naim Took great care of me ! They got me in and out and got me where I needed to be during the service visit! More

by adamcrowleypro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

July 15, 2024

Was pleasantly greeted and Alan was prompted and my car was done in a timely manner. Thanks Alan! More

by eheath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that you had a good experience!

July 15, 2024

Darren Callan has been helpful rescheduling appointments for me when I wasn’t able to keep my original appointments. The service department has always been accommodating. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Handy Toyota responded

We appreciate you leaving us a review! Thank you for doing so!

July 12, 2024

Easy to schedule appointment & vehicle was done before promised time! Service advisor was great to deal with! More

by Kerryguyette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that!

July 11, 2024

Always friendly! Honest and efficient! Thank you for exceptional service. Job well done. Thank you! More

by Sgrimesvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that!

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