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Handy Toyota

St. Albans, VT

4.7
3,570 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 3,570 reviews

August 03, 2021

A neighboring town had a 3 hour public service demo on electric and hybrid car. A young man , Jacob, walked us thru the process of hybrid cars. He basically made the sale and recommended we go to our sale More

by Toyota
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Handy Toyota responded

Thank you so much for your feedback! We're so happy to hear that you enjoyed the EV Test Drive event down the road from our dealership on that beautiful afternoon, so much so that you were driving your own Prius Prime just a few days later! It's always a pleasure to hear from our loyal customers, and it's great to know that your most recent experience with Ali was a positive one. Hope you're loving the new Prius Prime - take care!

August 02, 2021

Very helpful and friendly service. Was greeted immediately upon entering showroom and waiting was minimal. The finance process was quick and mostly done in the background, all I needed to do was r More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Handy Toyota responded

Thank you so much for your feedback, Alex! It's great to hear that you enjoyed your purchase experience with our dealership and left completely satisfied. Your recommendation is much appreciated, take care!

July 30, 2021

I had the pleasure of working with Jake Smith at Handy Toyota. He was so knowledgeable and easy to work with it made it the best vehicle buying experience I have ever had! By the end of the sale I was More

by bhowrigan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luneau, Adam Shea, Jamie
Aug 02, 2021 -

Handy Toyota responded

Thank you so much for your feedback! It's wonderful to hear that our staff could work together so seamlessly to give you your best vehicle purchase experience ever, and that you left feeling like a valued customer. We hope you're loving the new Toyota, and look forward to seeing you again when it comes time for your first service, and later on down the line, your next vehicle. Best wishes to you from all of us at Handy Toyota!

July 30, 2021

Cody D was able to help my family get into a great car with ease. Really showed us all the features we didn't even know it had after all our research. Great time and easy going. More

by TaylorHaar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody D
Aug 02, 2021 -

Handy Toyota responded

Thank you so much for your review, Taylor! Glad to hear Cody could be so helpful during your visit to our dealership, and was ultimately able to get you into the ideal Toyota for you and your family. Hope the new ride is treating you well - take care!

July 29, 2021

Best Experience! I would highly recommend Nick Lambert at Handy's Downtown. Nick went above and beyond to help us find a car for our daughter. We had a tough time finding a good used car in our price ran More

by Kim K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Handy Toyota responded

Thank you so much for taking the time to write about your experience with our Handy's Downtown dealership, Kim! Used car prices are definitely a challenge right now, but we're so happy to hear that Nick could find something suitable for your daughter in your price range while making the whole purchase experience such a positive one. We hope she's loving the new car, and we look forward to working with you again when it comes time for another vehicle - take care!

July 29, 2021

Was here to get my first car. The service was great and the staff was very friendly. They made the process quick, easy and helpful. More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Handy Toyota responded

Hello Julia, congrats on your first car! Glad to hear you enjoyed your purchase experience with our dealership, and we hope you're loving the new ride - take care!

July 29, 2021

I had the pleasure of working with Adam Bentley and Aaron Root when leasing my new Rav. They made the process quick and easy. Adam did a great job of walking me through all the features of the vehicle and an More

by M Howrigan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bentley, Aaron Root
Jul 30, 2021 -

Handy Toyota responded

Thank you so much for your feedback! It's great to hear that Adam and Aaron could make leasing your new RAV4 such a smooth process, and that you left our dealership completely satisfied. Your recommendation is much appreciated, and we hope you're loving the new ride!

July 27, 2021

Jean Marie from st.Albans Vt was very nice and he worked with us to get our payment to were we wanted it. Thanks so much for your time and helping us out. We will Recommend you guys to our family and frie More

by Stacilynnthompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Marie Bugwiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Handy Toyota responded

And thank you for your review! We're so happy to know that you enjoyed working with Jean Marie, and that he could get you into a new vehicle at the right price. Your recommendations are much appreciated, and we hope you're loving the new ride!

July 27, 2021

Another great experience at Handy Toyota Service. I was in for a windshield replacement. When scheduling the appointment for the replacement it was suggested that I also have the windshield calibrated and More

by Ron
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Handy Toyota responded

Hi there Ron, thank you so much for taking the time to write about your experience with our service department! We're so happy to hear that Jason was so on top of your Tundra's windshield replacement and regular maintenance services, and that Mason could get you where you needed to go in our complimentary shuttle. You couldn't have said it any better: another normal experience with the service department at Handy Toyota! Your business and kind words are much appreciated, and we'll be sure to pass them along to Jason and Mason. Take care, Ron!

July 27, 2021

A low pressure experience for this first time buyer. I was pleased by the depth of knowledge and the efforts to help me with the purchase and with getting oriented to a very different kind of car More

by LEH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Handy Toyota responded

Thanks so much for your feedback! It's great to hear that our staff could make your first vehicle purchase such a positive experience, and that you left our dealership completely satisfied. Enjoy the new Toyota - take care!

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