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Handy Toyota

St. Albans, VT

4.7
3,808 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 3,808 reviews

May 01, 2023

Yes Darren Callahan, Josh L’esperance, Mason Maltais and Jamie Shea were great. I love my truck! More

by Todd & Dianna LeBlanc
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for coming in! We are so happy that you love your truck! We wish you the best!

May 01, 2023

Very happy with the fast and friendly service that I received when I was there for my appointment. More

by Jennifer75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Handy Toyota responded

Thank you for the review, Jennifer! We are so happy to hear that you were treated well!

May 01, 2023

I am always satisfied with the service at Handy Toyota . My truck is taken care of and so am I . Thank you More

by staceybishop
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Handy Toyota responded

Thank you for your review, Stacey! It's great to hear that you had a good experience!

May 01, 2023

Although I've had numerous time delays in the past with service, the customer service crew were always nice and tried to work with me to resolve any issues. More

by tiburrows
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Handy Toyota responded

Thank you for the review! We are happy to hear that everything went well!

May 01, 2023

very good thoughtful, helpful, curteous, prompt, easy to contact prompt response, very good suggestions and great trouble shooters. More

by murt1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Melchiorri
May 02, 2023 -

Handy Toyota responded

Thank you for your review! We are so happy to hear that everything went well!

May 01, 2023

All of the "service advisors" that I have worked with since I bought my Tacoma in 2020 have been great. For my last appointment, with Ethan it was in and out quickly. Thanks! More

by aqbogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for your review! We are so happy to hear that you have had many good experiences!

May 01, 2023

Disappointing for the first time EVER as a customer of Handy Toyota. Lots of misses and need for four return trips to get things done right. More

by macmr
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Raymond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Handy Toyota responded

We appreciate your business and your response. It is never our intention to expect a customer to return after a service appointment and we sincerely apologize for the inconvenience. Please give our Customer Relations Manager a call at (802) 528-8183 to discuss this further and hopefully come up with a resolution. We appreciate your time.

May 01, 2023

Handy Toyota is the best place in St. Albans to buy or service a car. Jesse(sales) and Darren(service) are the best! More

by VTdriver0328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Handy Toyota responded

We greatly appreciate your review! Thank you for leaving us one!

May 01, 2023

Very friendly and knowledgeable staff. We did not feel rushed, and our questions and concerns were solved. Thanks! More

by shawn.tenney
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one! We are happy to hear that you were helped out!

May 01, 2023

Professional, knowledgeable and attentive! I had a very good experience from the start to the finish. More

by 4lbryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for your kind review! We greatly appreciate you taking the time to leave us one!

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