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Handy Toyota

St. Albans, VT

4.7
4,412 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,412 reviews

December 08, 2023

Horrible service! Gave us a list of all the things wrong with our vehicle when we brought it in to check one possible issue. Brought to another mechanic and was shown More

by babskids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Handy Toyota responded

Thank you so much for your feedback. We sincerely apologize for the wait time. We never want anyone waiting longer than expected and we were happy to offer you a complimentary coupon for a complete reconditioning for your troubles and wait time (a $350 value). As for the service, we have full faith in our technicians to diagnose and fix the issue with your vehicle. We're glad you got the problem fixed, but we suspect you may have issues down the road and we want to make sure we fix your issue right and not allow lingering problems affect your vehicles performance. We value your business and appreciate your time.

December 08, 2023

Fast ,Friendly service from knowledgeable Service Writers and Great mechanics that care about your vehicle. Thank You So much Handy's More

by radbraddad75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

Ali and Dennis were great to work with; very knowledgeable and friendly; would shop here again More

by bhtandbat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Handy Toyota responded

Thank you for leaving us a review! It's so wonderful to know that you would come back!

December 07, 2023

Handy's employees are professional and always courteous and are very helpful to their customers. More

by desautelsdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
Dec 08, 2023 -

Handy Toyota responded

Thank you so much for the review! It's great to hear that you were treated well!

December 07, 2023

Alan met me at my door, he was kind, quick and efficient. Always a good experience. More

by olivianoelle24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
Dec 08, 2023 -

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

December 07, 2023

Great customer care - Naim helped me decide to do an alignment ($125 ish) instead of doing a alignment assessment ($79) and kept me informed, including explaining a delay (only 1 guy to do the alignment More

by betsyliley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Handy Toyota responded

We appreciate you leaving us a review! We are happy to hear that your service went well!

December 07, 2023

Very helpful when it came to getting the insurance done. Kevin had great communication skills and was very friendly More

by edward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dong
Dec 08, 2023 -

Handy Toyota responded

Thank you for the review! We rare happy to hear that you had a good experience!

December 07, 2023

The people were all very friendly and helpful took my truck right in on time and got me out soon as possible. I am very happy with the service at Toyota. More

by Kimlucier1961@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Handy Toyota responded

Thank you so much for your review! It's wonderful to hear that!

December 05, 2023

I am always treated great at Handy's for sales and service. Today William was great in helping me in service. The customer care is excellent. More

by Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Handy Toyota responded

Thank you for the review, Bradley! We are happy to hear that you had a good experience!

December 05, 2023

I brought my 2017 Prius in for service. Was quoted 1 1/2 wait. Very accurate. Waiting room was clean and William was very personable. More

by rdot1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Handy Toyota responded

Thank you for leaving us a review! We really appreciate you taking the time to do so!

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