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Handy Toyota

St. Albans, VT

4.7
3,809 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 3,809 reviews

May 05, 2023

Over all I must say they've done good by me. Especially with my warranty for my Hybrid Rav 4. It has been SO helpful. And Alan Brown was very attentive and got things done nicely. We could hav More

by djjimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Handy Toyota responded

Thank you for leaving us a review! We appreciate the kind words and taking the time to leave us one!

May 04, 2023

I had another opportunity to work Handy Toyota and it was seamless and enjoyable as always. This time I had the pleasure of working with Jesse and Eric. They helped me to find the perfect vehicle at an agree More

by connordfc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Handy Toyota responded

Thank you for the review! We appreciate you letting us know all about your experience with us!

May 04, 2023

We have been buying cars from Handys Since 1978. They have always been very good to deal with. When anything unusual comes up, they go the extra mile to make thing right. More

by patenaude29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Handy Toyota responded

Wow! Thank you for your review and for being apart of the family for so long! We are so grateful to you and for having customers like you!

May 04, 2023

Alan met me car side and was very professional. He walked me ti my car when my service was done in less than an hour. Thank You! More

by srocheleau469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Handy Toyota responded

Thank you for the review! We are so happy to hear that you had a good experience!

May 03, 2023

Tried charging me outrageously for things that I didn't need. Not a good trip. More

by timmyb1147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Handy Toyota responded

Thank you for your feedback. It is never our intention to try to sell anyone anything that they don't need. We do have a comprehensive multipoint inspection we perform on every vehicle to make sure our customers know what the needs of every vehicle might have. It's important to note we want to make sure every vehicle is working to its best ability and that we can anticipate any future needs so there are no surprises during your next visit.

May 03, 2023

Things that I was told were done two weeks ago were not. Slightly annoying to have to come back and be told things need to be done that I paid for being done last time More

by kate.e.driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Handy Toyota responded

Hi, Kate. Thank you for your feedback. We apologize for the inconvenience of having to make multiple trips. We understand your frustration and it is never our intention to have service be over multiple visits. You can contact our Customer Relations Manager Casey at ctoof@handycars.com or by phone at (802) 582-8183.

May 03, 2023

Oil change and tire rotation. In and out in an hour! Can't do much better than that. Great service department! More

by jdowdle2232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Handy Toyota responded

Thank you for the review! We really appreciate it!

May 03, 2023

My husband and I have purchased many vehicles from Handys over the years. We have been pleased and my husband refers people all the time to Handys and the Sales Rep Ali. More

by Danandflo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Handy Toyota responded

Thank you for your review! We greatly appreciate you taking the time to leave us one!

May 03, 2023

Work was performed fast and efficiently. I asked for some clips to be replaced on the bumper and the work was done and didn’t cost me a thing. More

by Zbatch79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Handy Toyota responded

We appreciate you leaving us a review! It's great to hear that you got a good deal!

May 03, 2023

Far from our first Toyota purchase from this Handys. Easy to work with. Service is important and we get that there. And Adam is always inviting More

by Jamesfrancis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Maltais
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Handy Toyota responded

Thank you for the review! We are glad you always feel welcome here!

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