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Handy Toyota

St. Albans, VT

4.7
3,810 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 3,810 reviews

June 10, 2023

I always feel that they take care of all my needs and I'm always very satisfied at the end More

by ma.flowerchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Handy Toyota responded

Thank you for the review! We are so happy to hear you are satisfied

June 10, 2023

Darren is amazing! Great service! You only give us five stars, but Darren is an 8. More

by ellierosegardeN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Handy Toyota responded

Thank you for your review! We wish we could allow more than 5 stars as well! We appreciate your kind words!

June 09, 2023

This dealership was right where I needed it to be. The service was quick. The staff that helped me were very nice, open to friendly conversation. The waiting room was lacking. The TV just showed toyot More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Handy Toyota responded

Hi Dani, Thank you for taking the time to leave us feedback. I am glad the service was quick and that Tory was pleasant to deal with. We do have refreshments just directly outside of the waiting room, our apologies for not pointing that out. One thing you can also take advantage of is our complimentary shuttle ride, as well as our rental program where you can receive up to a one day rental vehicle for every service performed. I will get with our manager with your suggestions; comments like these are always helpful for us to find ways to improve our customer experience!

June 08, 2023

Very fast service, excellent customer service. Been with Toyota for years. Always had amazing service and sales experiences More

by Angela1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Handy Toyota responded

Thank you for the review, Angela! We are happy to hear that you continue to have great experiences with us!

June 08, 2023

Everything was done in a timely fashion and l love the inspection form that William pointed out to me. He also mentioned the undercoating system that costs around $200. I might look into that in the futur More

by Betsy Collins
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Handy Toyota responded

Thank you for the review, Betsy! We are happy to hear that your service was great!

June 08, 2023

I enjoyed working with Andrew. He kept the process as simple and uncomplicated as possible. More

by Vs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Brace
Jun 09, 2023 -

Handy Toyota responded

We are happy to hear that Andrew was able to keep everything simple and uncomplicated! Thank you for the review!

June 08, 2023

Some of the most professional people I have met. I'm a service manager for a Lexus dealership. More

by Selrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

June 08, 2023

Service writers are experiend people and the young Tory especially who is extremely helpful, polite and knowledgeable. More

by dkshark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Handy Toyota responded

Thank you for the review! We are so happy to hear that Tory was helpful!

June 08, 2023

My wife and I have dealt with Ali Kamal a couple of times and have been very impressed with his and the dealerships service. Steve@Cheryl P More

by stevepatterson67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Handy Toyota responded

thank you so much for the review, Steve! We are so happy to hear that Ali was so helpful!

June 08, 2023

Second visit here, second vehicle (have 3 Toyotas). Always friendly staff, quick check in, nice waiting accommodations and it appears the service is done correctly. My only beef as it was last time More

by CTA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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