Handy Toyota

Alan was great to work with. Professional, polite and friendly. Highly recommended, give that man a pay raise. Professional, polite and friendly. Highly recommended, give that man a pay raise. More

I recently had a terrible experience buying a used Tacoma from Handy. Less than a week after buying the truck, it became undrivable and had to be towed to the service department. I'm very surprised that t from Handy. Less than a week after buying the truck, it became undrivable and had to be towed to the service department. I'm very surprised that the truck could pass a Vermont state inspection. While the truck was being worked on, I called at least five times to try to get an update on the condition of the truck, what repairs would be done and how much it was going to cost, but nobody could tell me. They ultimately did some repairs on the truck that I never knew about nor asked for and charged me for those repairs. There's multiple reasons I can't trust Handy: 1. I can't trust them to sell me a vehicle at a fair price. They either weren't aware or didn't inform me of serious mechanical problems and charged me as if the truck were in good working condition. 2. After I owned the truck nobody would tell me what work their service department were doing. 3. When the work was completed, I asked for an update on the condition of the truck and nobody could give me answers. 4. I've complained over the phone and email asking for someone who could give me an explanation about these issues and I've heard nothing a week later. If I were ever forced to buy a used vehicle from Handy again, I would pay an independent mechanic to inspect the vehicle to make sure I was getting a fair price and I would never take a vehicle to their service department again. I think they probably have skilled technicians and most people I talked with seemed like they wanted to help, but their management and customer communication is terrible! More

They are very professional and helpful. They are very good with time management as well. They are very good with time management as well. More

The process was painless. Victoria greeted me promptly when I pulled in. The service was completed well within the time frame they estimated. It was great service! Victoria greeted me promptly when I pulled in. The service was completed well within the time frame they estimated. It was great service! More

It’s been really great. So far it’s been a good experience. Good service and nice people. So far it’s been a good experience. Good service and nice people. More

Was told my tires would be there ahead of my service time but when I arrived was told tires weren’t there yet and increased my wait time to over 2 hours. Also, had to bring truck back a second time because t but when I arrived was told tires weren’t there yet and increased my wait time to over 2 hours. Also, had to bring truck back a second time because tires weren’t balanced correctly. This is horrible service and won’t be coming back again. More

Handy Toyota was great from scheduling, the customer service representative, and the service itself (timely and thorough). If we lived in Vermont (we were visiting from Florida) Handy Toyota would be ou service representative, and the service itself (timely and thorough). If we lived in Vermont (we were visiting from Florida) Handy Toyota would be our first choice to satisfy our vehicle’s maintenance and repairs. More

The dealership has been good to me these last five years and to many more years to come thank you and to many more years to come thank you More

I purchased a Highlander Hybrid XLE from Ali Kamal and he was amazing to work with. Ali very informative, honest, and most of all wanted me to be comfortable with my decision. I drove away feeling very conf was amazing to work with. Ali very informative, honest, and most of all wanted me to be comfortable with my decision. I drove away feeling very confident, knowing that this was the Vehicle for me. Thank you Ali More