Hanania Mitsubishi

Not what I bargained for I tried to get an appointment 5/17 and the woman said she was busy and get back to me. She did not! A week later I called back and got an appointmen I tried to get an appointment 5/17 and the woman said she was busy and get back to me. She did not! A week later I called back and got an appointment for this morning. She could not tell me how long a “routine service” would take. So my wife followed me to the dealership. I was called 1 1/2-2 hrs later to pick up my car. All the way back, 36 miles each way x 4, 144 miles for my wife at a dealership that sold me on the fact that loaners were readily available. I spent from 6AM to 11:20 dealing with my car! No convenience there. I will not be purchasing another Mitsubishi and my wife no longer has any interest in the Alfa she has been test driving. Sales people are making statements they can not deliver on. I have a 3000 person data base. I will E-blast every one of them. Have a nice day! More

Best service ever Love bringing my Fiat for service and maintenance here. Super friendly and knowledgeable staff. I know my car is in good hands here. Thumbs up! Love bringing my Fiat for service and maintenance here. Super friendly and knowledgeable staff. I know my car is in good hands here. Thumbs up! More

Service Dept./ Ms. Ericka I've given Ms. Ericka the employee of Mitsubishi Dealership 5 stars because, on 4/25/2019 I went in for my car service appointment and Ms. Ericka was I've given Ms. Ericka the employee of Mitsubishi Dealership 5 stars because, on 4/25/2019 I went in for my car service appointment and Ms. Ericka was very professional and efficient. She had the greatest smile when she introduced herself and her persona was very pleasant. She gave me a tour of the waiting lounge and she addressed the issues I said I was having with my vehicle and offered a solution to fix the problem. In closing Ms. Ericka gave me really great service and a pleasant disposition. More

GREAT DEDICATION AND CUSTOMER SERVICE TO THERE CUSTOMERS!!! THE SERVICE DEPARTMENT IS THE BEST OVER AT ORANGE PARK MITSUBISHI!!! THEY ARE HONEST AND THEY DO A GREAT JOB WITH YOUR CAR!! YOU ARE IN GREAT HANDS WI THE SERVICE DEPARTMENT IS THE BEST OVER AT ORANGE PARK MITSUBISHI!!! THEY ARE HONEST AND THEY DO A GREAT JOB WITH YOUR CAR!! YOU ARE IN GREAT HANDS WITH ORANGE PARK MITSUBISHI SERVICE DEPT AND THE SALES DEPARTMENT ISN'T TO SHABBY NEITHER! SHOUT OUT TO SCOTT, THE SERVICE MANAGER!!! SINCERELY, SHAKIRA More

Caring and competent and follow up on my inquiries. Wanted follow up on safety package (frontal collision) and parking sensor. Also inquiries about sirrusxm travel l and follow up on my inquiries. Wanted follow up on safety package (frontal collision) and parking sensor. Also inquiries about sirrusxm travel link More

Great Service Dept Awesome service received today at this dealership. From the service advisor who greeted me when I arrived, to the tech who worked on my vehicle, and t Awesome service received today at this dealership. From the service advisor who greeted me when I arrived, to the tech who worked on my vehicle, and to the cashier whom I made the payment when completed. You are a class act and superb dealership in Orange Park! More

Great Service Dept. I've taken my Mitsubishi to this dealership several times over the years for service. Never a complaint with service received. Polite service staff an I've taken my Mitsubishi to this dealership several times over the years for service. Never a complaint with service received. Polite service staff and good quality of service. Only area of concern is why an oil change costs different amounts every time I go in. Otherwise, no complaints. Nice dealership. Clean waiting area with free bottled water. More

Very courteous staff Courteous staff. Convenient location. Will plan to use again for future service needs. Appreciated the text reminders for the appointment. Appreciated Courteous staff. Convenient location. Will plan to use again for future service needs. Appreciated the text reminders for the appointment. Appreciated the car wash at the end as well. More

Excellent customer service! I truly don't think I've ever met such a sweet, helpful person as Erica. She is really a doll! She was completely prepared from the time I walked in t I truly don't think I've ever met such a sweet, helpful person as Erica. She is really a doll! She was completely prepared from the time I walked in till the time I came to pick up my car. Made the whole experience quick, painless, and pleasant. Give her a raise! More

Don't get your Mitsubishi anywhere else! The team at Orange Park Mitsubishi is second to none! I am not even over selling it. Buying a new car should be a celebration, an uplifting experience The team at Orange Park Mitsubishi is second to none! I am not even over selling it. Buying a new car should be a celebration, an uplifting experience. With the Orange Park team it was! From the ease of getting my pre qualification to the signing of the paperwork I always felt valued and respected. It's not even that I have perfect credit... I don't. In spite of my limitations I was able to get a wonderful new Outlander Sport at less than MSRP out the door with a finance option that meets my needs. Orange Park Mitsubishi sells Maserati, Fiat, Alpha Romeo, AND Mitsubishi. With all the high end cars and clientele, I would have expected to feel like a second tier customer. That wasn't the case! I want to publicly thank Ty, Jefferson, Chris, Brandon, and all the unseen techs who made this purchase completely painless. Thank you all so much! More