Hanania Mitsubishi
Jacksonville, FL
By Type
626 Reviews of Hanania Mitsubishi
take your money and run bought a new mirage that came with a window sticker that included 3 years service (as well as nitro in tires and a wax job). after i got home i was in bought a new mirage that came with a window sticker that included 3 years service (as well as nitro in tires and a wax job). after i got home i was informed i didn't purchase that package for the bargain price of 3 thou. i emailed twice ( a week apart) and didn't hear squaduce. i texted to get informed i don't get package (i guess they will want the nitro back from my tires..lol). i was told they would have my equity check to me in 7 to 10 days. i called today 13 days later and the billing had to look me up to find they owed me money (over 12 k). now i have to drive over an hour each way to pick up the check ( or wait another 12 days to see if it comes in the mail). i have averaged over 3 cars per year for 51 years. none of the future ones will come from hanania. More
Cool car He was nice and did a good job on my car. He knew what he was doing and made my car run good. I liked the job well done. He was nice and did a good job on my car. He knew what he was doing and made my car run good. I liked the job well done. More
Stopped in with engine light issue My check engine light had come on and I stopped into dealer to check it out. They found the problem and fixed it within 45 min. I fiund this to be rem My check engine light had come on and I stopped into dealer to check it out. They found the problem and fixed it within 45 min. I fiund this to be remarkable service especially as I was a “drive in”. More
Professional, knowledgeable, Service Pros Fiat service is by far the best. Upon completion of service, my car feels like a new car again. They are thorough in explaining my cars needs and how Fiat service is by far the best. Upon completion of service, my car feels like a new car again. They are thorough in explaining my cars needs and how to best keep my car so it is dependable and safe for me to drive. Scott Wet is an outstanding service advisor and services my vehicle in a timely manner. More
Positive experience The dealership made sure that Maserati replaced our dead battery under the manufacture warranty. The Maserati road side assistance helped tow our car The dealership made sure that Maserati replaced our dead battery under the manufacture warranty. The Maserati road side assistance helped tow our car to the dealership and back to our home. We definitely appreciate the helpful service. Shout out to Scott! More
To much turnover with employees Bought three new Fiat cars here in the last year and had problems with the last two. Dealership was not able to correct both issues? Bought three new Fiat cars here in the last year and had problems with the last two. Dealership was not able to correct both issues? More
Awesome This salesman is awesome he really went above and beyond to make sure we we're taken care of. He is straight forward and very honest when it comes to This salesman is awesome he really went above and beyond to make sure we we're taken care of. He is straight forward and very honest when it comes to giving you the information you need. He makes things happen we left the lot the same day with our 2018 Mitsubishi Thanks Chris he's our salesman for life. More
When the dealership stops caring I bought a used vehicle from you. When I left, you stopped caring. No one finished getting my tag. I had to follow up a month later 3 time. I trad I bought a used vehicle from you. When I left, you stopped caring. No one finished getting my tag. I had to follow up a month later 3 time. I traded it in. Came back to you to file a refund on gap and warranty. Waited a couple of months to learn YOU never sent in the paperwork. YOU don’t even have my paperwork anymore. I had to do it myself all over again because I had saved the paperwork. It’s veen since April and now halfway through July. I’m starting all over again. You don’t care. More
Excellent Customer Service - Very Happy Customer!! I recently purchased a vehicle from Tony - GM at dealership. He not only made me feel comfortable, but he was extremely knowledgeable about all makes I recently purchased a vehicle from Tony - GM at dealership. He not only made me feel comfortable, but he was extremely knowledgeable about all makes & models. I felt very confident in the buying process and look forward to doing business with him again in the future! More
Excellent customer service Friendly atmosphere, professional employees, comfy and clean waiting room with some refreshments. We enjoyed buying a car there, the manager, in parti Friendly atmosphere, professional employees, comfy and clean waiting room with some refreshments. We enjoyed buying a car there, the manager, in particular, was very knowledgeable and patient. Unfortunately, I don’t remember his name:) More