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Southern Hyundai Newport News
Newport News, VA
1,391 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,391 reviews
February 01, 2025
Very professional, polite and ,friendly employees. Waiting room is comfortable with snacks and drinks. The inside of my car was cleaned and vacuumed after serviced. Waiting room is comfortable with snacks and drinks. The inside of my car was cleaned and vacuumed after serviced. More
by HUNTER160
Verified CustomerEmployees Worked With
February 01, 2025
Worked me in on short notice due to an emergency. I am very appreciative! His willingness to accommodate me cements my choice of dealerships. I drive to Newport News from Williamsburg even though the I am very appreciative! His willingness to accommodate me cements my choice of dealerships. I drive to Newport News from Williamsburg even though there is a Hyundai dealership in Williamsburg. More
by BERNADETTELACKEY
Employees Worked With
January 31, 2025
I've brought my v Vehicle here two times within a 10 day spin. Both times I was given no update and told to come pick up my car after work has been done within a few days of pick up. I was ex experiencing t spin. Both times I was given no update and told to come pick up my car after work has been done within a few days of pick up. I was ex experiencing the exact same issues. I Have spoken to both service managers, a sales associate, and have been unable to contact the general manager. I'm extremely frustrated and will likely not buy a Hyundai vehicle again. More
by ACarey
Employees Worked With
January 31, 2025
I had to go out of town and reallyneeded an alignment. Your team squeezed me into their schedule. They got me in and out quickly. Price was comparable to other locations. Staff was friendly. Waiting room Your team squeezed me into their schedule. They got me in and out quickly. Price was comparable to other locations. Staff was friendly. Waiting room was clean and nice. More
by KEEPAFLOAT
January 31, 2025
Everyone at Southern Hyundai in Newport News was great. Especially Chris House and the Service Manager Derrick Philips. Especially Chris House and the Service Manager Derrick Philips. More
by spmalizia
January 31, 2025
Friendly reception. Appreciated the respectful attitude toward a new customer. Nice getting free service for a change. Appreciated the respectful attitude toward a new customer. Nice getting free service for a change. More
by liz.h.proctor
Employees Worked With
January 31, 2025
Chris was my service mgr, he was totally courteous and so helpful. Made sure my repair was covered by the mfgr warranty and that I understood the work that was done. helpful. Made sure my repair was covered by the mfgr warranty and that I understood the work that was done. More
by Michele824
Employees Worked With
January 31, 2025
Very friendly and professional staff, excellent service, and comfortable waiting area. I drive 30 miles to Southern, because my local dealer gave substandard service. and comfortable waiting area. I drive 30 miles to Southern, because my local dealer gave substandard service. More
by MELFLOYD58
Employees Worked With
January 31, 2025
Unacceptable service. Multiple visits for maintenance for the same issue. Still not resolved. Never ever receive a call back when told I would when parts come in, etc. Multiple visits for maintenance for the same issue. Still not resolved. Never ever receive a call back when told I would when parts come in, etc. More
by Mark
