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Hall Honda Virginia Beach
Virginia Beach, VA
6,991 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,991 Reviews of Hall Honda Virginia Beach
November 29, 2016
the never ending nightmare!!!!! so after having purchased a new car and never getting my tag transfer initiated, and going back to the dealership (because none of my messages were re so after having purchased a new car and never getting my tag transfer initiated, and going back to the dealership (because none of my messages were responded to over the phone) for an additional temporary tag, only to be told i basically had to rebuy the car because no one ever contacted me to say that the finance company did not in fact approve the loan (so they basically let me drive around this car for a month thinking everything was fine), i finally was able to get the interior and exterior protection scheduled that no one had contacted me about. I drop off my car on the scheduled day, after speaking to the service representative about have dirt spots already on the upholstry and asking if they would clean it and her assuring me they would spot clean all stains prior to applying the protective treatment, and was giving a loaner car. I was told the treatment would be ready the next day, so I go in at 4pm to pick up my car, which was not done. As I waited i spoke to the service representative and reminded her that i was offered 2 free oil changes (that i won't even get around to using before i move) and my gas tank filled up for revising a previous negative review I wrote about the initial problem I experienced in buying the car. She told me the 2 oil changes were in their system but she did not know anything about the gas. I told her that was what I had been told so it needed to get done. Finally a few minutes after 5pm (over an hr later) they pull my car around. I inspect the car only to realize they didn't do anything about the dirt/stains on the upholstery, dirt/stains that would have never been an issue had they applied the interior protection when i first bought the car instead of waiting a month till i come up the the dealership and make a big deal about it. I refused to just accept that work/customer service/treatment and left my car there yet another day for them to fix. I have wasted sooo much of my time and this horrible car buying experience. I wish I would have went ANYWHERE else but here to buy a car. I hate that they are taking advantage of me and i have to constantly get stressed out about issues with a NEW CAR!!!!!!! DO NOT GO HERE EVER!!! YOU WILL REGRET IT!!!!! More
by yasmin_rosa
Employees Worked With
Olivia R.
November 28, 2016
such a great place to buy a car I loved this dealership, never had a problem getting a car here. This is my 3rd car from here, so that tells you that I really like this place...lol I loved this dealership, never had a problem getting a car here. This is my 3rd car from here, so that tells you that I really like this place...lol More
by teebraxx
Employees Worked With
Barb Howard
November 18, 2016
Thank you for an easy car buying process. From start to finish it took us about 2 weeks to make a finial decision. Rico and Lawrence were very patient and not pushy. They worked with myself an From start to finish it took us about 2 weeks to make a finial decision. Rico and Lawrence were very patient and not pushy. They worked with myself and my husband on our schedules. They were very easy to get ahold of. They would return our phone calls or text ASAP! We were able to negotiate a great deal. I was prepared for some hidden fees but that never happened. I am very happy with the whole process and my new car!! Thank you!! More
by SB
Employees Worked With
Rico, Lawrence
November 17, 2016
I Love my Honda Pilot! Rick Tala worked with me for 4 months to make sure I got the exact Pilot I wanted at a price I was wiling to pay. During this time he kept in touch w Rick Tala worked with me for 4 months to make sure I got the exact Pilot I wanted at a price I was wiling to pay. During this time he kept in touch with me, letting me know that I was not forgotten. He was very friendly, informative, and did not pressure me into buying a car . Thank you Rick! More
by Ctaceanldy
Employees Worked With
Rick Tala
November 13, 2016
Thanks to Gary for help me to buy my right car Gary really helped me a lot from choosing a new car to find a proper finance. I love the service they provide. And all other staffs also very friendly Gary really helped me a lot from choosing a new car to find a proper finance. I love the service they provide. And all other staffs also very friendly. More
by debila m
Employees Worked With
Gary
November 12, 2016
Another excellent purchase!!! Another excellent experience with Mr. Alvin and Honda Hall VB! Highly recommended! Would not go anywhere else! Very friendly staff! Customer service Another excellent experience with Mr. Alvin and Honda Hall VB! Highly recommended! Would not go anywhere else! Very friendly staff! Customer service at its excellence. Thank you for making my wish to get my parents a car a reality. It means the world to me and especially to my parents. What a blessing. More
by Buddy0920
Employees Worked With
Alvin Massenburg Jr.
November 10, 2016
great car buying experience Had a great experience working with Jason Branch. He was able to get me the car I wanted for at a good price. The plus was that I was not at the deal Had a great experience working with Jason Branch. He was able to get me the car I wanted for at a good price. The plus was that I was not at the dealership all day I was in and out in a few hours. The staff was courteous and very informative. More
by hondatoya
Employees Worked With
Jason Branch
November 09, 2016
Awesome salesman My salesman Delbert duke is a fantastic sallies man. He was extremely helpful through the whole process and I would highly recommend him and hall hond My salesman Delbert duke is a fantastic sallies man. He was extremely helpful through the whole process and I would highly recommend him and hall honda for anyone looking to buy a car. More
by Torrigrose22
Employees Worked With
Delbert duke
November 07, 2016
My excellent car-buying experience at Hall Honda Ian Baer was personable and professional, patient and knowledgeable. He not only explained each step of the car-buying experience in detail to me but Ian Baer was personable and professional, patient and knowledgeable. He not only explained each step of the car-buying experience in detail to me but also answered my adult son's questions, reassuring him (over the phone since my son lives in North Carolina) that I was buying the car I wanted at the best price. Overall, Ian treated me as a valuable customer, taking his time with both my son and me, never losing his patience when he had to repeat information. Another excellent staff member at Hall Honda is Byron Gray. He took a personal interest in the financing of my car. He made sure that I made the best financial arrangements, advising me when I could make better choices. Hall Honda employs an excellent staff. More
by Nancy
Employees Worked With
Ian Baer, Byron Gray, Davonte Duprey
October 29, 2016
Great Experience I purchased a 2016 CR-V from Hall Honda and my sales person was great. He took his time and explained everything and I felt relieved with no stress. I I purchased a 2016 CR-V from Hall Honda and my sales person was great. He took his time and explained everything and I felt relieved with no stress. I would recommend Delbert Duke to anyone who wants to buy a Honda. More
by salle033
Employees Worked With
Delbert Duke
