Hall Chrysler Dodge Jeep RAM Virginia Beach

We met Dave Moore on Saturday, the 11th of December, and he took us to all the Hall car lots in the Virginia Beach area. He was trying to help us locate the right vehicle within our price range for my daugh he took us to all the Hall car lots in the Virginia Beach area. He was trying to help us locate the right vehicle within our price range for my daughter. We realized he was a very knowledgable and considerate salesperson. He answered all of our questions adequately and in language we could understand. We were able to negotiate a fair price and are very happy with the vehicle. We would recommend Dave Moore to all our family and friends. More

The customoer service was very excellent. Every sales representative was friendly and helpful. i have a 3 as for my price rating because my trade value was pretty much worth nothing. my car was in excell representative was friendly and helpful. i have a 3 as for my price rating because my trade value was pretty much worth nothing. my car was in excellent condition and blue book value was over 3,000.00 and i only recieve 1000.00 for my trade in. i was very dissatisfied with that More

I am very pleased with the dealership as a whole and their professionalism. Everyone was upfront with me on the length of time it would take to get in my new Grand Cherokee Overland, and in the end I a their professionalism. Everyone was upfront with me on the length of time it would take to get in my new Grand Cherokee Overland, and in the end I am very pleased with my purchase. I would gladly recommend this dealership to any of my friends, family and work colleagues. With the affiliation program through my company, I can see a few others from work considering the purchase of this vehicle. More

Dealer experience was great. Frank Little the salesman that attended me was able to get exactly what I wanted. I recieved more than expected for my trade in. Had to wait a couple of days because they had that attended me was able to get exactly what I wanted. I recieved more than expected for my trade in. Had to wait a couple of days because they had to track down the options I wanted on my 2011 Rubicon but it was worth the wait. More

Very Good experience with Hall Dodge. Heidi was very frendly, showed us several trucks we were interested in and took time after the sale to review all the options and schedule service. The Hall team wo frendly, showed us several trucks we were interested in and took time after the sale to review all the options and schedule service. The Hall team work with us on our trade and was very frendly and helpful as well. We highly recommend Hall Dodge to anyone looking to purchase a new Dodge. More

Fara did a Teriffic job! My wife and I were pleased with the mosel selection and price of the Jeep Grand Cherokee Limited we purchased. We were also very pleased with our trade-in price. All-in-all, Hall the mosel selection and price of the Jeep Grand Cherokee Limited we purchased. We were also very pleased with our trade-in price. All-in-all, Hall Jeep and Fara did their very best for getting our new vehicle. I will be taking it back for all the maintenance schedules also. Thanks again to Hall Jeep and Fara. I will be telling my friends, who are interested in buying a vehicle to visit Hall Jeep and Fara Morrow. Hall Jeep gets a 5+. More

I came in with my brother to help him with a loan for a I came in with my brother to help him with a loan for a car, we were in and out within 2 hours and with the best car deal I have ever received! Lowes I came in with my brother to help him with a loan for a car, we were in and out within 2 hours and with the best car deal I have ever received! Lowest intrest rate I have ever received on a used car. The monthly payment was below our limit with gap and mechanical brakdown coverage included! The sales and finance people were great! I will and have told everyone about the best experience I have ever had in car buying! Thanks to everone helping us with the deal! More

A Few months ago my husband and I purchased a certified pre owned used Dodge Journey I declined the key replacement insurance because I was under the impression that I was going to get a spare key and all pre owned used Dodge Journey I declined the key replacement insurance because I was under the impression that I was going to get a spare key and all I needed was 2 and then they gave me one and said that was all the car came with. I had to demand a second key. Then about a month later I realized that I was not getting good radio service because I did not have an antenna. I had no idea I was missing an antenna some cars have them and some cars have a little black stump so I had to fight for an antenna. Thee months ago I took the car in to get an oil change, I was there for 3 hours with my 3 month old baby who needed a diaper change. I walked into the bathroom and the changing table was lying on the floor, there is no counter space and it is completely unsanitary there is only a small sink and two small stalls. It was a cold rainy day and they told me to walk outside a block and a half up to new car sales and use there bathroom! In my opinion that was totally unexceptional, they should have said I am sorry, come use an area in the back we are getting someone to put it up. Three months later I come back for an oil change and to my surprise the changing table is still on the floor. I told the girls at the front that I really don’t want to complain but I was here 3 months ago and the changing table was not up and it is still on the floor. There response was I know and we have complained too! We choose Hall dodge on Virginia Beach Blvd because they claim to be a family orientated military friendly establishment and that is not the case. My husband is deployed and they made me wait for my car for 2 hours then I left with out my car. I reminded them that I had to get my son form school and the service representative kept saying I will give you an estimate on how long it will be in a min. have a seat and I will come and get you, HE NEVER DID!! I asked for a shuttle to take me home and explained that I would need a shuttle to pick me up so I can get my car when it was finished and he said the shuttle only runs until one. I asked if I could have a rental car and he said I would have to pay for it and I asked if someone could drive my car to my house when it was finished and he said NO! To make a long story short, I suggested that a shuttle home to get my son off the bus and tomorrow that they send a shuttle to pick me up in the morning, the over night fee I have yet to attack. The correct response when dropped off the car at 8 am would have been something along the lines of let me get you a shuttle home and when your car is ready we will send a shuttle to pick you up instead of the added nonsense that just aggravated a seemingly simple errand. . ~~I would pay extra for a service where someone to comes to pick up my car and then drops it back off when they were finished and it would create jobs. I really did not need the extra stress that was caused. HALL HAS ROOM FOR IMPROVEMENT!! More