Hall Chrysler Dodge Jeep RAM Virginia Beach

Mr. Hunter worked very hard to ensure my husband and I got the vehicle we were looking for. It was an all day process, but his hardwork and determination payed off in the end for us. He was very friendly got the vehicle we were looking for. It was an all day process, but his hardwork and determination payed off in the end for us. He was very friendly and we could tell he wanted to make sure we left the dealership satisfied. More

Had a scheduled time for service yesterday, February 21st, went in with two kids in tow to get the state inspection complete agreed to have the oil changed as well. Found out the vehicle needed to have 21st, went in with two kids in tow to get the state inspection complete agreed to have the oil changed as well. Found out the vehicle needed to have a part replaced that had been recalled. Once the work was started it only took 1/2 hour to complete however, waited around for 3 hours just to get the work started!!!! Was told it was because they were busy as it was a holiday....then what is the point of having a scheduled appointment!! Ridiculous! This is not my first issue with these people. I keep giving them chances at redeeming themselves however they fail miserably! I bought my van at Hall so I wanted to have all service completed by them but from now on I don't care how far I have to travel I will not go back! More

First and foremost if I tell you that if the problem First and foremost if I tell you that if the problem isn't covered by my warranty don't do the repair, that should tell you that when you find out First and foremost if I tell you that if the problem isn't covered by my warranty don't do the repair, that should tell you that when you find out the problem part isn't covered you should call the customer. I knew exactly what the problem was and had them look to see if it was covered, instead of telling me no, they took half the car apart to tell me no and to charge me. The single point of contact for dealing with service is horrible. I spent on average 10 mins on hold trying to find the one person who could answer my question. Then when I finally tracked down the person they always had to call me back. Also if you have all the parts on a Friday before 2pm why does it take you three days to replace the part. I'm never bringing my jeep here again. I should have known better when I called the service department to ask them what a 30,000 mile service included and they couldn't tell me. More

We all hear horror stories about scam dealerships and bad experiences but that is NOT the deal when doing business with Hall Dodge Chrysler Jeep Ram. Their staff is there to really help you get the best valu experiences but that is NOT the deal when doing business with Hall Dodge Chrysler Jeep Ram. Their staff is there to really help you get the best value and are very friendly. They are prompt, answer all your questions to the best of their knowledge and a real pleasure to work with. No nonsense about it! Our sales associate Fara was great to work with as was the financial manager Mike. I HIGHLY recommend Hall Dodge Chrysler Jeep Ram, you will not be disappointed. More

Frank and his team at Hall Chysler Jeep Dodge Automotive worked very hard to make sure we knew evey feature of the SUV we were interested in. He is an outstanding salesman and was very patient with us. I wi worked very hard to make sure we knew evey feature of the SUV we were interested in. He is an outstanding salesman and was very patient with us. I will definetly be going back when the time comes to sell any of my other vehicles. More

Overall, the price was pretty good, though I did think I could've probably received another $1K off had I been willing to dicker back and forth, but it just wasn't worth it. The salesman was great, and I'm could've probably received another $1K off had I been willing to dicker back and forth, but it just wasn't worth it. The salesman was great, and I'm really hard to please when it comes to car salemen! carlton didn't pressure me and gave me plenty of time to decide what I wanted. I wish him the best of luck in all his future sales. More

I thoroughly enjoyed my experience while working with Gary and the hall automotive group. I would highly recommend my friends to start their auto needs at hall. I am very satisfied with the quality of ve Gary and the hall automotive group. I would highly recommend my friends to start their auto needs at hall. I am very satisfied with the quality of vehicle that hall sells. They look into every detail when determining a proper price for a vehicle. More

I enjoyed my car buying experience at Hall Dodge-Chrysler. Mike and Carlton made the experience, that I wasn't looking forward to, as pleasurable as it could possibly be. Everyone was very pr Dodge-Chrysler. Mike and Carlton made the experience, that I wasn't looking forward to, as pleasurable as it could possibly be. Everyone was very professional, friendly, and personable. Even the other sales personnel that weren't assisting me would stop by and have a converstation with you while waiting. I would recommend Carlton to my friends and would recommend the dealership to anyone wishing to buy a Dodge-RAM, Chrysler, or Jeep. Only thing I could critique is it seemed like my car was not cleaned very well by the prep team. Inside and outside was dirtier than I was expecting it to be after I finished with the finance manager. But again, Carlton shined. As I was emptying my car I traded in, Carlton was busy wipeing down the car and getting it shined up. That's committment and dedication to customer service. Job well done... More

buying the car was easy and hassle free and the experience was fun the only thing i wish is the closing price on the car was lower but im happy with the car i bought one thing that would of been ni experience was fun the only thing i wish is the closing price on the car was lower but im happy with the car i bought one thing that would of been nice to see is more of color selection for the cars one the lot More

Way to go Hall! We came to you after having had a very rude and unsuccesful experience with another Dodge dealer. We walked in with check in hand and knowing exactly what we wanted. Spence worked hard t rude and unsuccesful experience with another Dodge dealer. We walked in with check in hand and knowing exactly what we wanted. Spence worked hard to find us what we wanted, he was honest, courteous, responsive and knowledgeable. The sales manager worked hard finding our vehicle but he did it quickly, quietly and honestly. He came over and introduced himself and was very professional. I didn't feel like I needed to wash my hands, or check the VIN number on the vehicle he sold us. Great service, professional, quick and I certainly recommend this dealership. More