Hall Acura Virginia Beach
Virginia Beach, VA
Filter Reviews by Keyword
By Type
414 Reviews of Hall Acura Virginia Beach
Tina & Dan always go above and beyond to make sure the customers issues are taken care of with respect. I have never had a dealer treat me like Hall Acura treats me which has made me a LIFELONG Customer. customers issues are taken care of with respect. I have never had a dealer treat me like Hall Acura treats me which has made me a LIFELONG Customer..... I only let Hall Acura do my service on both my 07 MDX & 06 Murano. More
The staff at Hall Acura's service department was so friendly,and knowledgeable. I really felt welcome on my first visit there. Tina is an awesome service advisor, she understood all my service needs. T friendly,and knowledgeable. I really felt welcome on my first visit there. Tina is an awesome service advisor, she understood all my service needs. This is by far the best Acura dealership I have ever been to. I would definently recommend them to anyone More
I brought my Acura MDX 2008 for service while I was on vacation in Virginia Beach. Joseph Lucey was courteous and friendly, very easy to deal with (the rest of the team as well). I outlined the two prob vacation in Virginia Beach. Joseph Lucey was courteous and friendly, very easy to deal with (the rest of the team as well). I outlined the two problems that I was having with my vehicle and they fixed both, I also asked them to perform some needed maintenance. Overall, I will visit Virginia Beach again and I know where to take my MDX for servicing. Thank you. More
Sterrick was a fantastic sales person, whom I would be happy to deal with again in the future. He followed up on a regular, but not obnoxious, basis, did as he promised, and was polite and courteous. I happy to deal with again in the future. He followed up on a regular, but not obnoxious, basis, did as he promised, and was polite and courteous. I believe other sales people could learn an immense amount from his approach, including his willingness to allow me to walk the lot alone until I came across vehicle(s) about which I wanted specific information. Both the new and used car managers (both male) were a pleasure to deal with, as well. I highly recommend Hall Acura Virginia Beach for their excellence in service from start to finish during transactions. More
Mark is a very professional and knowledgeable sales associate. Our experience was very positive and as always it was a pleasure dealing with Mark and his team. We were so please with Mark we returned associate. Our experience was very positive and as always it was a pleasure dealing with Mark and his team. We were so please with Mark we returned for a second car. We highly recommend Mark and Hall Acura to anyone considering buying a new car. More
The Salesman, Mark and Salesmanager, Mark had prepared the all of the paperwork for the deal for my wife's MDX before we arrived...I hate the signing process. My wife had indicated that I was interested the all of the paperwork for the deal for my wife's MDX before we arrived...I hate the signing process. My wife had indicated that I was interested in changing from a pickup to a sedan and was interested in Acura, as well as some other manufacurers. They had what the three of them thought would be the perfect car for me parked next to my wifes new MDX. The Keys were in it and it was ready for a test drive. The process was the smoothest I've ever experienced. The terms and price were consistent or better than expected and the signing process was smooth and quick. Even the coffee was good. I would recommend this dealer to anyone looking to buy a new car. More
I was very pleased with the attention and service I received at Hall Acura. I have been using Hall Acura since 2007 for my auto service needs (traded in 2004 Acura TL) and have had excellent service. received at Hall Acura. I have been using Hall Acura since 2007 for my auto service needs (traded in 2004 Acura TL) and have had excellent service. I inquired about possibly trading up a few years and Mark took great care of me, providing options without pressure. Thank you. More
This is the third MDX we have purchased from Hall Accura through Mark Stonis. He knows what we like in a car and does not waste our time. He calls or e-mails when he has the car and deal he thinks would b through Mark Stonis. He knows what we like in a car and does not waste our time. He calls or e-mails when he has the car and deal he thinks would benefit my husband and me. He is forthright, honest and a pleasure to work with. The dealership has been responsive to keeping us on track with keeping the car maintained in a timely manner. The service department always does what is needed and looks for possible problems that might occur. When I take the car in for oil changes or work to be done, a clean loaner is always ready. I highly rate the dealership, especially Mark Stonis, to others. Mary Lee and Daniel Wilkerson More
My experience was AWESOME to say the least!! I spoke with my sales person and sales Manager(Mark Stolis & Mark Self) BEFORE my vist and told them that my husband was very impatient and would not tolerat with my sales person and sales Manager(Mark Stolis & Mark Self) BEFORE my vist and told them that my husband was very impatient and would not tolerate, let alone, sit through the "car buying" game! We worked over the telephone and when I came in to look at the cars, the cars were pulled up to the front door for me to compare, all paperwork was completely filled out, highlighted where my husband needed to sign...AND...because they were so personable, funny, friendly and efficient with our time...my husband relaxed enough to purchace a car for HIM also!! We left the dealership with TWO beautiful Acura's, in less than 5 hours time!! Thank you Mark, Mark, and Chris...you are TRUELY a class act!! More
Just traded for a new 2010 TSX w/ tech last weekend from Hall Acura. I made my first purchase there three years ago and I must say that this dealership is top-notch. No games, no gimmicks! Mark Stonis is r Hall Acura. I made my first purchase there three years ago and I must say that this dealership is top-notch. No games, no gimmicks! Mark Stonis is really the tip of the spear when it comes to professionalism and customer service. He worked with me to put together a VERY sweet deal and had everything ready to go the morning I came into town to pick up my new TSX. This guy is really on his A-game! I would recommed Hall to anybody who may be in the market for a new or used Acura (great vehicles to begin with). There is no question that I will return to Hall Acura and Mark Stonis next time I'm ready to upgrade! More