Hall Acura Virginia Beach
Virginia Beach, VA
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414 Reviews of Hall Acura Virginia Beach
Great experience Richard Barrera was a great sales person to work with yesterday! We are very happy with our new to us car and felt like we got a great deal! Richard Barrera was a great sales person to work with yesterday! We are very happy with our new to us car and felt like we got a great deal! More
Outstanding service Highly recommend this Acura dearler, the entire staff go out of there way to assist you in every way possible! Ask for Ken Wesley he'll go out the way Highly recommend this Acura dearler, the entire staff go out of there way to assist you in every way possible! Ask for Ken Wesley he'll go out the way to assist you! More
Professional Throughout From our first visit to Hall Acura until my wife drove off in her new RDX, it was one of the most professional and "non-pressure" sales experiences I From our first visit to Hall Acura until my wife drove off in her new RDX, it was one of the most professional and "non-pressure" sales experiences I have ever had. I can honestly say I enjoyed it. Of utmost important to me, the staff, especially Joe Cuellar and Ron Perry, were interested in what we were looking for and wanted in a new vehicle. They listened to what we were saying, and then provided options for us to consider. There was no pressure, no rush to buy today, just an honest, professional dialogue on what would work best for us, and on our schedule. Unlike other dealerships we visited (and we had been researching and looking at new vehicles for ~ 5 months), we found Hall Acura easy to work with and extremely professional. With each succeeding visit (and test drive) at Hall Acura, I truly left with the sense that I was being treated as a valued customer, not just a quick sale. I also appreciated that they stood by every promise made during the process. My hat is off to a very professional operation that acts with integrity and up front honesty. Thanks !! More
Best Sales Team Ever! I have purchased 3 Acuras from Hampton Roads dealerships in the last few years the senior sales consultant, used car sales manager and finance directo I have purchased 3 Acuras from Hampton Roads dealerships in the last few years the senior sales consultant, used car sales manager and finance director impressed me like no others. Their ability to smoothly negotiate a great price for my trade-in vehicle, outstanding deal on my new TLX, excellent financing, efficient and speedy loan and sales paperwork processing, capped off by a very informative and thorough final vehicle delivery was second to none. As we say in military when a job is done extremely well... "Bravo Zulu" to Mark Stonis, Brian McHugh, and Robert Voight. More
TERRIBLE CUSTOMER SERVICE Terrible customer service from service manager Dan Bruner regarding loaner vehicle for recall on airbags. I DO NOT recommend this dealership. GO SOMEW Terrible customer service from service manager Dan Bruner regarding loaner vehicle for recall on airbags. I DO NOT recommend this dealership. GO SOMEWHERE ELSE! Inconveniencing paying customers regarding their safety is bad enough, but a bad attitude along with that has just lost ACURA a loyal customer. More
I Love HALL ACURA VA BEACH!!! I was in a bind budget wise when I found out I had to get a new car. So, I turned to Chris Turnage for help for several reasons, he's a long tI'm frie I was in a bind budget wise when I found out I had to get a new car. So, I turned to Chris Turnage for help for several reasons, he's a long tI'm friend since HS, he is a great people person, personally and professionally, and he also sold a car to my parents 3 years ago, so I knew he would also take good care of me and have my best interest considering the bind I was in. It was a difficult processs, but Chris assured me that he would do EVERYTHING he could to help me and never gave up on me until we could find the best deal for me and my situation. Bottom line...Chris and his team succeeded in doing everything possible to help my mom and I and even gave us better news than we thought! Thank u for everything!! More
Genuine customer service The Acura is perfectly matched with the great, consistent service I have received for Years from Hall Acura.....Bernard Bright makes me know that my b The Acura is perfectly matched with the great, consistent service I have received for Years from Hall Acura.....Bernard Bright makes me know that my business matters. He is simply the best.... More
Hands down, the best! I have purchased quite a few cars over the years. Hall Acura Virginia Beach was, by far, the absolute best car buying experience I've ever had. I de I have purchased quite a few cars over the years. Hall Acura Virginia Beach was, by far, the absolute best car buying experience I've ever had. I dealt with several of the employees. All of them introduced themselves, told me their job title, shook my hand, and asked what they could do to help me. Jeremiah greeted me, took me to the Acura I was inquiring about, and got Chris Turnage (sales consultant) to help with my questions. Chris has worked with Acura for over 15 years. He was professional, polite, and knew his product! After the test drive, I traded in my vehicle and purchased an Acura RDX...I could not be more thrilled with my new SUV. Love the employees at Acura Hall Virginia Beach.?? More
One of the best in the beach! I bought my car from here in April of 2014. As a first time buyer & someone who worked for the Hall company I was skeptical but this dealership has be I bought my car from here in April of 2014. As a first time buyer & someone who worked for the Hall company I was skeptical but this dealership has been the biggest help! Today I brought my car in for routine maintenance and as I left I realized my car had a screw in the tire that wasn't there before. If I would have known it would have been replaced! Well, I left my service advisor Ed know what my new problem was and he spoke with his manager and they fixed it at no cost! It's very rare you find a dealership that is 100 percent honest and isn't just for the money! I highly recommend Hall Acura to anyone! Not all Hall's are this way but Acura definitely goes above and beyond! More
An outstanding Experience I was attracted to the Acura MDX after visiting the Virginia Beach Auto Show. Navy Federal Credit Union recommended Hall Acura and the experience of I was attracted to the Acura MDX after visiting the Virginia Beach Auto Show. Navy Federal Credit Union recommended Hall Acura and the experience of purchasing my vehicle from the salesman to the individual processing the financial transaction was excellent. My sales representative, "Bernard Bright" provided a thorough review of the vehicle and as the review progressed, I was immediately sold on the vehicle. I have purchased a number of new vehicles over the years and I would rate this purchase as by far my best experience. George H. English, Jr. More