Haley Toyota Certified Pre-Owned Center

Prompt, courteous, efficient. We were on a long road trip, and passing through Richmond when our car mileage came due for regular service. The service appointment was easy to make We were on a long road trip, and passing through Richmond when our car mileage came due for regular service. The service appointment was easy to make over the phone. Raman was friendly while being completely professional. The car was checked out and on the road in less than an hour. Thank you to Haley Toyota for providing a second waiting area where there was NO television. Do I need to listen to an opinionated newscaster first thing in the morning? no. More

Awesome Raman is one of the best I've ever worked with. Had a huge problem and he went out of his way to take care of me and get me back on the road. Thanks g Raman is one of the best I've ever worked with. Had a huge problem and he went out of his way to take care of me and get me back on the road. Thanks guys More

State Inspection and Oil Change Great Service...-pleased with the price. The customer service was great...the assessment was fair and honest. I have always felt comfortable bringin Great Service...-pleased with the price. The customer service was great...the assessment was fair and honest. I have always felt comfortable bringing my car to this location and Raman is who I've asked for....he's always honest, fair, and efficient. Friendly and personable but not a lot of chit chat.... More

The Toyota experience I go to this dealership for any recalls/updates needed to my car. Every time I go there, the experience gets better and better. The staff is very fri I go to this dealership for any recalls/updates needed to my car. Every time I go there, the experience gets better and better. The staff is very friendly and they answer all your questions without being annoyed. They never force you to get any service done on your car that you don't want. They are pleasure to deal with. More

Happy car good as new Accidently scarped my brand new 2015 Rav4 on my garage door backing out! So upset but they fixed it god as new what a relief!! Accidently scarped my brand new 2015 Rav4 on my garage door backing out! So upset but they fixed it god as new what a relief!! More

10,000 mile service Staff are professional and friendly; although the physical building could use some refreshing - it is very convenient being located on Midlothian Turn Staff are professional and friendly; although the physical building could use some refreshing - it is very convenient being located on Midlothian Turnpike. I continue be impressed with Haley's staff - Raman Kumar has always been quite attentive. More

Fine Service The team at Haley has always been very professional. I would like to see some improvements in the little things though. For instance my recent inspe The team at Haley has always been very professional. I would like to see some improvements in the little things though. For instance my recent inspection sticker was put on crooked. The mileage sticker for my next oil change was sloppy. Just little stuff which makes you wonder how the other parts of the service you can't see or double check are done. Is the oil filter really on tight or did they really change the air filters. Face to face service is always professional but maybe they could improve the other parts to make customers feel comfortable the work behind the scenes is also as good as the front office. More

Always awesome! Always stress-free & keeps me up-to-date! I never have a problem with the customer service I get here. Waiting area is very comfortable as well. Always stress-free & keeps me up-to-date! I never have a problem with the customer service I get here. Waiting area is very comfortable as well. More

Check up Again....complete.... Your guys are the greatest. I bought this RAV 4 so these guys could take care of it.....Thanks.... Plus....the RAV 4 is a Again....complete.... Your guys are the greatest. I bought this RAV 4 so these guys could take care of it.....Thanks.... Plus....the RAV 4 is a super car. Toni More

Service not complete I did not feel the service was completed as well as other dealerships. They didn't change oil or sticker in window. Car pulls to right now I did not feel the service was completed as well as other dealerships. They didn't change oil or sticker in window. Car pulls to right now More