
Haley Buick GMC Airport
Richmond, VA
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376 Reviews of Haley Buick GMC Airport
Excellent sales and service Janet Pineman provided excellent customer service with my purchase. I was hesitant, but she kept me informed and updated throughout the process. I w Janet Pineman provided excellent customer service with my purchase. I was hesitant, but she kept me informed and updated throughout the process. I went in looking to purchase a used vehicle (2011), but was able to purchase a new 2015 Terrain and take advantage of the rebates. The overall process was painless and smooth. I thank you all for a great vehicle. More
IT WAS GREAT STEVE WAS VERY HELPFULL AND A GREAT PERSON TO DEAL WITH I HAVE BOUGHT CARS FROM HIM IN THE PAST I KNOW HE WILL LOOK OUT FOR ME. STEVE WAS VERY HELPFULL AND A GREAT PERSON TO DEAL WITH I HAVE BOUGHT CARS FROM HIM IN THE PAST I KNOW HE WILL LOOK OUT FOR ME. More
Excellent Customer Service and Timeliness Janet Pineman provided excellent customer service to my husband and myself during our recent visit to Haley Buick GMC. She listened to us and she did Janet Pineman provided excellent customer service to my husband and myself during our recent visit to Haley Buick GMC. She listened to us and she did not try to upsell us or push us to purchase something other than what we wanted. The entire buying process took less than two hours, from the initial test drive to the point of driving our new SUV off the lot. I would highly recommend her for her professionalism. Definitely no high pressure sales tactics. More
Travel was worth the time. Traveled 2.5 hours to get to the dealership. It was worth the time. I would do it again. Thank you again for your hospitality. Traveled 2.5 hours to get to the dealership. It was worth the time. I would do it again. Thank you again for your hospitality. More
Seemless buying experience Everything that the salesperson Daniel Wilson sent me via email was exactly as presented when I came to the dealership to pick up the car. There were Everything that the salesperson Daniel Wilson sent me via email was exactly as presented when I came to the dealership to pick up the car. There were no surprises when I arrived and the F&I experience was also very efficient and timely. Daniel went above my expectations trying to assure that I obtained the right car at the price promised. Upon delivery, Daniel spent a great deal of time to make sure everything was in order with the vehicle and that we understood all of its features. I would buy another car from Daniel because of his attention to detail and integrity. More
Purchasing Made Painless Great communication and service from the time I saw the vehicle on the USAA mobile app to the time I drove the vehicle off the lot. Everyone I intera Great communication and service from the time I saw the vehicle on the USAA mobile app to the time I drove the vehicle off the lot. Everyone I interacted with at the dealership was very welcoming and genuinely seemed to want my business, which I appreciated. Was pleased to hear about the free state inspections program - these days every little bit helps. I would definitely recommend them to anyone looking for a new or used vehicle. More
Awesome Salesman & Dealership This is the second vehicle purchase from Haley & my experience on both occasions has been wonderful!!!! So if you are looking for a hassel free experi This is the second vehicle purchase from Haley & my experience on both occasions has been wonderful!!!! So if you are looking for a hassel free experience, great customer service & someone who will be there for you before & after you purchase your vehicle, then Haley is your place. Oh, did I say the prices were great as well. More
Purchase of 2015 GMC Sierra From the time I stepped in the door, everyone at the dealership was extremely helpful and wanted to ensure I had the best experience I could have. Da From the time I stepped in the door, everyone at the dealership was extremely helpful and wanted to ensure I had the best experience I could have. Daniel Wilson was my salesman and he did an outstanding job. He knew the ins and outs of the vehicle extremely well. I have purchased cars/trucks in the past and Daniel was able to modify his presentation to cover only the things that had changed or that he thought I needed to know. Daniel never pressured me into buying and was patient with my questions. I would highly recommend him. CJ sped me through financing quicker than I ever thought possible. Again, he knew what he had to explain and what I already knew. His experience in being able to read the customer is outstanding. It was obvious he had a tremendous amount of experience handling customers. Finally, Bill and Tracy Sigler went above and beyond in their service. On the day I picked up my truck, I was unable to have anyone join me. I was not trading in a vehicle which left me with the choice of leaving my new or old truck behind at the dealership until later in the day. As it turned out, Bill and Tracy do not live far from me and offered to drive my vehicle home that night so that I did not have to return to the dealership. What incredible service! If you need a car/truck that Haley sells, I would recommend making Haley your first and last visit. They are going to wow you with service, knowledge, and salesmanship. They truly care about your entire experience not just the purchase of a vehicle. More
I never considered going anyplace else. I have been dealing with this group for several years now. for sales of new and used cars and service. They have always been friendly and helpful. ser I have been dealing with this group for several years now. for sales of new and used cars and service. They have always been friendly and helpful. service has always been prompt, complete and tops above any others in the business. as for the sales department there are none better. Steve Dixon is one of the best people you will ever meet. very helpful, kind and personable. not to mention knows his job. Mr. Huband has also always been very helpful and friendly. as well as everyone else behind the scene. overall it has been a great place to do business. More
Excellent Auto Purchase Experience My salesperson was recommended to me and she was everything the person recommending her said she was - co-operative, helpful, friendly, knowledgeable My salesperson was recommended to me and she was everything the person recommending her said she was - co-operative, helpful, friendly, knowledgeable - a real gem of a salesperson. Most of the details were worked out during my first visit to the dealership which was extremely helpful. I look forward to continued dealings with Janet Pineman and Haley Buick GMC - Airport. More