Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Haddad Toyota
Pittsfield, MA
158 Reviews
Filter Reviews by Keyword
By Type
158 Reviews of Haddad Toyota
March 11, 2014
I'd like to start by saying that Anthony was very polite, non-pushy, and worked really hard to address our needs. I don't have any complaints for him, but I do for what I received. I researched o polite, non-pushy, and worked really hard to address our needs. I don't have any complaints for him, but I do for what I received. I researched online and finally found a Countryman that had all the features my wife and I wanted. We drove 2 hours to get this countryman and test drove it and ended up buying it. After a week of driving it around we found that many of the features mentioned in the online car ads (autotrader, haddad online inventory) were not present in the car. Tallying up all the missing features equated to a little over 2k missing. I talked to Anthony whom said there really wasn't much he could do. He texted me the car sticker (which lists less features, but still has some that we are missing) and showed me a disclaimer that said it was our responsibility to check whether they are accurate with what they list. Understandably, maybe part of this is our mistake, but things like rain sensor's and auto-dimming mirrors, how are you suppose to test these things on a road test? Also I feel it is the dealership's mistake if they list things that are not consistent from online ads to sticker on car, to actual car. If mistakes like these are found, I feel a good dealer would reimburse you for the mistakenly listed items. More
by vid401t
Employees Worked With
Anthony Anasatsio
March 05, 2014
had the frame replaced on my 03 tacoma.......it took many weeks to get done,,when kinderhook toyota only takes 3 days...many things left incomplete,,,e/brake cable bracket left hanging,,check engine light on weeks to get done,,when kinderhook toyota only takes 3 days...many things left incomplete,,,e/brake cable bracket left hanging,,check engine light on when it never was before,rusted parts put back on,when i was told they would replace for the cost of the part....front bumper bracket.ect i told them to replace anything that needed replacing,,ended up replacing clutch pp.throw out bearing,,,less than 1 year later,,,then front bumper fell off no help from haddad at alll,,,,,,,,,,,very displeased More
by genome
Employees Worked With
angie,,,,,,,joe
January 30, 2014
We have two Toyota vehicles which we have had regularly serviced, repaired and inspected at Haddad Toyota over the course of the past 6 years. We have worked primarily with Chris Church as our service re serviced, repaired and inspected at Haddad Toyota over the course of the past 6 years. We have worked primarily with Chris Church as our service representative. He has been exceptionally helpful with scheduling service and warranty covered repairs, ordering necessary parts, working with the repair technicians and staying in close touch regarding the status of our service and repairs. When Chris has been unavailable, Angie, Jason, and Joe have been equally helpful with our service and repair needs. We have owned Toyota vehicles for the past 30 years, and have lived in several different states. Without a doubt, compared to all other Toyota providers we have worked with, Chris Church and the rest of the service staff at Haddad Toyota have been most professional, courteous, and conscientious in taking excellent care of our vehicles and providing the best customer service we have ever experienced. I recommend them highly to anyone considering getting Toyota service in the western Massachusetts area. More
by Brian01230
Employees Worked With
Chris Church, Angie, Jason, and Joe
November 08, 2013
We have purchased several new and used vehicles from Haddad Toyota. We have found over the many years that we have dealt with Haddad's that its sales staff and service personnel are trustworthy, knowled Haddad Toyota. We have found over the many years that we have dealt with Haddad's that its sales staff and service personnel are trustworthy, knowledgable and friendly. My wife and I are treated like family everytime we stop into the dealership. We have recommended Haddad's to many of our friends and family all of whom have had the same great experience that we have had. Thank you, Bill and Rose Ann Sturgeon 413-442-5625 More
by Rose Ann Sturgeon
Employees Worked With
Chris Church is and has always taken excellent care of my wife and me. Prior to Chris we dealt with Angie who convinced us to purchased our first Prius.
November 06, 2013
I went to this dealership because of past experience with Scott at another dealership. He is always wonderful to work with. The dealership really delivers in every way. A great low pressure shopping experien Scott at another dealership. He is always wonderful to work with. The dealership really delivers in every way. A great low pressure shopping experience, being matched with the perfect vehicle, and a true team that takes care of all your needs. I would shop at Haddad's again and would recommend them to anyone. More
by KROUIMET
Employees Worked With
Scott Keough
November 04, 2013
My service experience, as always, was excellent. Prompt response of employees, friendliness, accurate diagnosis of problem, well done work. I can't say enough for the service department and all of the ser response of employees, friendliness, accurate diagnosis of problem, well done work. I can't say enough for the service department and all of the service employees. More
by Bruce10
Employees Worked With
Chris & Kellie
October 29, 2013
We have been very happy with the work of the service department at Haddad. The work has been first rate and the customer service is excellent. We have an especially great relationship with Chris Church department at Haddad. The work has been first rate and the customer service is excellent. We have an especially great relationship with Chris Church our service representative. He is knowledgeable, attentive, always helpful and we feel he consistently has our best interest at heart. We have total trust in him and the entire service staff and that makes for a wonderful experience... as proof of this, we live in Albany and travel the thirty or so miles specifically because of this experience. There are closer dealers but it is worth the drive. More
by bruce sherwin
Employees Worked With
Chris Church
October 24, 2013
Had three cars serviced at Haddads over the years and I keep going back, so I'd say I've been a satisfied and happy coustomer. I really like seeing my service team leader,Angie Tanner. She always fits me i keep going back, so I'd say I've been a satisfied and happy coustomer. I really like seeing my service team leader,Angie Tanner. She always fits me in, has a warm smile, and an easy on the ears southern drawl. She is very knowledgable and does her job so well. What an assets she is to Haddads. Karen A. More
by Karenstoy
Employees Worked With
Angie Tanner
October 10, 2013
This Toyota dealership's service department deserves it's high rating because the staff continues to be professional. The service technicians consistently provide top-notch service for my truck. All fr it's high rating because the staff continues to be professional. The service technicians consistently provide top-notch service for my truck. All from the service manager, to the cashiers, and everyone in between do a great job. More
by lrandall
Employees Worked With
Chris Church, Kelly Confer
October 03, 2013
I have been dealing with Haddad for several years and have purchased a few vehicles from them. I always get exceptional service from Angie in the Service Department and from Kelly. Both are knowledgeable have purchased a few vehicles from them. I always get exceptional service from Angie in the Service Department and from Kelly. Both are knowledgeable, pleasant to deal with and always greet with a smile. It doesn't matter if I am in for a routine oil change or repair, I am always treated respectfully and listened to. Thanks for years of good service! More
by lola42
Employees Worked With
Angie & Kelly
