Haddad Toyota

The Best We have been dealing with Haddad's for quite a few years. Scott O'Connell is our #1 man - he's honest, respectful and 150% for the customer. He goes We have been dealing with Haddad's for quite a few years. Scott O'Connell is our #1 man - he's honest, respectful and 150% for the customer. He goes beyond great customer service. We also respect George and Liz - owners who care. They just had an appreciation dinner for customers who recently purchased vehicles. A wonderful dinner, comments from Liz and George, introduction of the service staff plus vehicle tips and a discount card for accessories. A true example of "sincere" customer service. Thank you. We don't need to shop around - we just shop Haddad's. More

Overall an excellent experience. My husband and I decided to lease two vehicles after working with Jeff and Jason. Jeff was extremely attentive and followed up quickly on any questio My husband and I decided to lease two vehicles after working with Jeff and Jason. Jeff was extremely attentive and followed up quickly on any questions or concerns we had. When Jeff wasn't available, Jason stepped up to help. More

Excellent Service Excellent service with Haddad on West Housatonic St. Personable, friendly and very professional!!! Thank you for a great experience and a wonderful ca Excellent service with Haddad on West Housatonic St. Personable, friendly and very professional!!! Thank you for a great experience and a wonderful car!!! We love it!! More

???? I bought a great car, that being said, what was promised was never delivered on time, I received the car dirty & not filled up, disgusted! I bought a great car, that being said, what was promised was never delivered on time, I received the car dirty & not filled up, disgusted! More

had a problem on the road with a sound on every bump Brought my 2007 into Haddad's while travelling due to a rumbling sound. Told it was a heat shield and which needed replacement. Was told the car was d Brought my 2007 into Haddad's while travelling due to a rumbling sound. Told it was a heat shield and which needed replacement. Was told the car was driveable and that it was safe. No charge! Also told that my 2007 Corolla also had a small leak from the oil pan seal. Thanks for the heads up. Had this repaired at my last oil change. More

Excellent service Jeff was extremely helpful and got me the vehicle I needed I was fully satisfied with my experience at haddad preowned in pittsfield Massachusetts 012 Jeff was extremely helpful and got me the vehicle I needed I was fully satisfied with my experience at haddad preowned in pittsfield Massachusetts 01201. More

Found my dream car I am happy I have found my dream car and one of my many dreams has come true. I needed a reliable vehicle that was safe and that is what I got. The sa I am happy I have found my dream car and one of my many dreams has come true. I needed a reliable vehicle that was safe and that is what I got. The sales reps were attentive and understanding to what I wanted and needed. They did there best to listen to my needs and wa-la we found me a car. I wasn't put into a car they wanted me put into I was matched with a car I liked and wanted that I can afford. More

Toyota 2005 Prius -- excellent experience The Haddad service department AGAIN delivered excellent service when we had an "emergency" -- with the "check engine" turning on right before we were The Haddad service department AGAIN delivered excellent service when we had an "emergency" -- with the "check engine" turning on right before we were taking off for a 400 mile trip. So we came in at 7:30 am on a Saturday morning. Despite their already full schedule, they squeezed us in to diagnose the problem -- which turned out to be pretty serious -- "needs a new gas tank." They immediately ordered the part and set us up for a weekend rental of a 2013 Prius V -- which allowed us to carry 3 people plus luggage and sound system for our weekend music gig in Scranton, PA. They fixed the car early the next week. And amazingly the $1500 job turned out to be under warranty because it's part of the emission system. So service way above and beyond the normal. Chris and all the other folks in the service and rental department were friendly, very helpful, professional and prompt. That's been our experience with Haddad for the past 8 years. Honest, dependable, fairly priced, good advice, quick and excellent work. As a follow-up, the next weekend that darned lite came on again -- right before we were leaving for a trip down to Washington, DC. Chris again got the car into the shop with no notice, diagnosed the problem and ordered the part overnight. They fixed the car first thing the next morning -- again no charge. We were on our way and everything worked great during that 800 mile trip. So I really can't say enough good things about the Haddad Service Department. Our experience has been consistently excellent on all counts. They've gone way beyond what we could reasonably expect for a very busy shop. We're so grateful to have such a superb team to work with. In our work we need a vehicle which is absolutely dependable -- and the Haddad folks have kept our car in tip-top shape. For us, a good service team is probably more important than the brand of car we buy. So it's an added bonus when we can drive a very fuel efficient Prius, with all it's safety, comfort and handling features -- and know that Haddad will quickly and expertly keep our vehicle in great shape. More

Car rate I usually have a very good experience at Haddad. I have gotten 5 Toyotas there. If all goes well I will continue to give my business to them. I usually have a very good experience at Haddad. I have gotten 5 Toyotas there. If all goes well I will continue to give my business to them. More

Always friendly and helpful Jason at Haddad has always greeted me with a smile and been helpful in letting me know when I have overlooked a service or are in need of something. I Jason at Haddad has always greeted me with a smile and been helpful in letting me know when I have overlooked a service or are in need of something. It is a pleasure doing service with him. I always feel cared for and that I am in good hands. All the other people at their desks are also friendly and accommodating. It's this part of Haddad that makes me want to buy another Toyota. Thank you! More