HW Kia of West County

I usually don’t write reviews but this dealership needs to be reported. Their car and customer service were the worst. I wont bore you with the details but the car was a piece of junk, not safe and their c to be reported. Their car and customer service were the worst. I wont bore you with the details but the car was a piece of junk, not safe and their customer service department was less than helpful and responsive. The person in the service department we were working with Had attitude once we showed our frustration. Left a message to talk with general sales manager with no response. If your looking for a car especially for your kid’s don’t. More

Great when they are selling you the car. Couldn’t have been more impressed. However, the service department didn’t cover the seat in my new car and left it filthy. I also had to fight to get the two pro been more impressed. However, the service department didn’t cover the seat in my new car and left it filthy. I also had to fight to get the two promised oil changes on the We Owe. I asked for touch up paint to be ordered. That was months ago. I seriously wish I didn’t buy my car here. More

Unfortunately I can't speak to a specific employee as no one serviced me besides the vanishing receptionist. Came in spur of the moment to look at two cars on the lot and wasn't even greeted at the door. Wh one serviced me besides the vanishing receptionist. Came in spur of the moment to look at two cars on the lot and wasn't even greeted at the door. When I asked the receptionist if she could call someone to help us look at the inside of one of the cars, she didn't look up from her phone but said "I paged someone". So I let her know we would be right out by the cars and to send them out (these cars were right in front in view of the entrance). No employee ever came out and when I looked back 2 minutes later the receptionist left her desk and never returned. After 15-20 minutes of looking at the cars, my friend and I left without help and will not return unfortunately. More

My family and I took a test drive after looking at a vehicle on the Internet. We worked with the inter department and really enjoyed our test drive. We agreed that we wanted to purchase the the sales vehicle on the Internet. We worked with the inter department and really enjoyed our test drive. We agreed that we wanted to purchase the the sales rep insisted we must pay an additional $5000 over the advertised price. We even had the sticker during the test drive. Never will we consider this dealer for any purchase. More

Remember the old slogan"would you buy a used car from this man?" Well, when you meet Brian Fiddleman at HWKia, you will know the answer is "YES". Brian was empathetic to we little old octogenarian hobbi this man?" Well, when you meet Brian Fiddleman at HWKia, you will know the answer is "YES". Brian was empathetic to we little old octogenarian hobbits--we trusted him. Finally after supporting new fuel options for years--we bought an electric car! Look for license plate GASFRE--that's me. More

I received an exceptional deal from Baylee and Jason. They both worked to make sure I was pleased with auto and cost! There was no pleasure too which helped to make it exceptional. They both worked to make sure I was pleased with auto and cost! There was no pleasure too which helped to make it exceptional. More

They had a commercial on the radio advertising a special for people with bad or no credit. Once I got to the dealership and applied for a car that I wanted they kept on telling me that I did not qualify but for people with bad or no credit. Once I got to the dealership and applied for a car that I wanted they kept on telling me that I did not qualify but the sales person did say that they can give me the bottom of the barrel car that nobody basically wanted. After I agreed on that deal I still never heard back from the salesperson that I was working with. I have reached out to him several times through text and phone calls and he never did respond back to me. I will never recommend this dealership to my worst enemy. Just a bunch of scam artists trying to lure people into their dealership and then do absolutely nothing for them. More

Had an offer from Edmonds for a car at HW Kia that they accepted .... until we got new insurance and financing completed..... where they raised the price by $8000. Slimy organization accepted .... until we got new insurance and financing completed..... where they raised the price by $8000. Slimy organization More