HGreg.com Doral

Simple process and the staff took care of each detail. Diego was extremely helpful and a pleasure to work with. He was very knowledgeable and took care of every detail each step of the process. He was genu Diego was extremely helpful and a pleasure to work with. He was very knowledgeable and took care of every detail each step of the process. He was genuinely excited about my purchase. He was fun to work with. More

Positive experience As with any new experience, I walked in here with an open mind. To say it was a pleasant experience is not an understatement. The atmosphere was upbea As with any new experience, I walked in here with an open mind. To say it was a pleasant experience is not an understatement. The atmosphere was upbeat and professional. The process was efficient. ALL the employees were professional and helpful. They knew what their jobs were and did them confidently and successfully. The dealership was spotless, the cars were clean and it was pleasing to the eyes pulling into the lot for the first time. Would I recommend this dealership to anyone, yes. Try it at least once. It was a positive experience. More

DO NOT PURCHASE This company false advertises on the quality of their cars. I had several issues AFTER purchase. They promised to make repairs and did not follow thro This company false advertises on the quality of their cars. I had several issues AFTER purchase. They promised to make repairs and did not follow through with their promise. The carfax on my vehicle was FALSE. DO NOT purchase a vehicle from here! More

Problems after leaving lot Paperwork was misplaced after signing. Had to FedEx back and forth before the paperwork could be sent to the DMV while taking almost 3 months to get P Paperwork was misplaced after signing. Had to FedEx back and forth before the paperwork could be sent to the DMV while taking almost 3 months to get Permanent Tags. The Title has someone else's name on it (have no clue who this person is) My name was not updated per DMV and was explained it was on the title, but it was not. Who makes such a huge mistake More

Unsatisfied Client Purchased a Cadillac Escalade from this dealership… The lack of responsiveness and a bunch of hidden fees added to the final term make the deal not wo Purchased a Cadillac Escalade from this dealership… The lack of responsiveness and a bunch of hidden fees added to the final term make the deal not worth it at all… Also the finance department guy Albert Jrade is very shady condescending. More

RIPPED OFF Purchased a 2016 Buick Verano from them about 3 weeks ago. It was originally on their lot where the vehicles parked there are due to go to the repair Purchased a 2016 Buick Verano from them about 3 weeks ago. It was originally on their lot where the vehicles parked there are due to go to the repair shop to have issues found on it addressed. In this case I was told a slight suspension sound. I called a few days later and I was told by the salesman, Karim Leon that the car was ready and tested great. I picked it up and drove home (2 miles). I did not hear anything at the time. The following week when I started using it to go to work, I noticed a humming rolling sound from the rear right wheel. Also when I applied the brakes for the first time on I-95- the car began to shake severely. These symptoms tell that not only are the rotors warped, but the rear sound is a failed wheel hub bearing. This tells me they did nothing. I paid them $13,000.00 cash. I called the sales man and he said you bought it “AS IS”. Should have brought it in the following day to see if they could fix it, but now it is too late. I went to my local auto repair and they estimated $3900.00 for the repairs. More

Worst costumer service I will never go back I had an aplicación there for six week never got a call back I when in and the vehicle advertising was a disaster I when to unive I will never go back I had an aplicación there for six week never got a call back I when in and the vehicle advertising was a disaster I when to universal Nissan let w a car the Same day best dealer ever .never going back to hgreg in Orlando really sucks never got a call back from Jasmine in finance or dairo sales person I will never recommend this dealer to no one ever More

very good cars, terrible customer service! I have been in banking for the past 30 years dealing with customers in every capacity. I think the key to returning customers is how you treat them, I have been in banking for the past 30 years dealing with customers in every capacity. I think the key to returning customers is how you treat them, I had some good experiences with HGreg, particularly Luis Correa, Sr. He was always helpful, returned my calls for the most part and answered my texts for the most part. My issue is the level of service that comes from a management level. We made a verbal deal on 7/19/19 while I was on vacation. By the time I got home on 7/21/19, docs were at home ready for me to sign, but they were incorrect, the purchase price was $1,000 more than what the vehicle was listed for. I immediately left a voicemail for both the manager and Luis, also sent an email showing the listed price and what appeared on the contract. After calling and emailing most of the week, I had to send an email to a GM to get a response, no one to that point had even fixed the contract or contacted me. At that point I got a call apologizing, and they sent out a new contract that day. I received it 7/30/19, sent it back 7/31/19. At that point booked a plane ticket to fly out on 8/9/19 to pick up the car, from the inspection I had done prior to buying , I already knew the car had one Key, I can have another made, one missing floor mat, I can buy a set later. Got there the car is filthy, I have never purchased a car from any dealership anywhere in the US where the don't wash the car they are selling you and fill the tank. These jokers gave me a dirty car and the tank on E with the gas light flashing. They boast they have 7 dealership, one of them a mile from the warehouse where my car was stored, and someone couldn't take the time to drive it over to the full service dealership and have it cleaned for a customer that just spend 34k. How do you hand over a customer a new purchase and they immediately have to go find a gas station because you guys couldn't put 1/2 a tank of gas. PATHETIC! I live in TX, bought a 2006 car in Ft. Lauderdale 2yrs ago for 6k and the filled they tank. I get in the car, and put my wallet in the glove box, take the key out of the keyfob to lock it and the key doesn't work. So they took a Nissan key from another vehicle, reprogrammed it for my Infiniti, and left the key the same that cannot unlock the door or the glovebox. The price was good, the level of service would make me never buy there again! More