Gurnee Volkswagen

Amazing experience!!! Quick easy process. Staff was friendly and knew a lot about the vehicles we were looking at. Worked with us on financing and pricing. friendly and knew a lot about the vehicles we were looking at. Worked with us on financing and pricing. More

They say i need to write 25 word review for a simple oil change. They drained the oil out and replaced it with what i hope is the correct oil needed for the car. change. They drained the oil out and replaced it with what i hope is the correct oil needed for the car. More

I recommend this dealer for its extensive fleet and excellent customer service. They went above and beyond to help me get the new car I was looking for. excellent customer service. They went above and beyond to help me get the new car I was looking for. More

I decided to finally go out of state to purchase a new vehicle.Gurnee VW had the most competitive prices,better than anything I could find locally.They went out of there way for me,especially the GM,to ge vehicle.Gurnee VW had the most competitive prices,better than anything I could find locally.They went out of there way for me,especially the GM,to get me the vehicle I wanted.Best experience at a dealership by far.Will definitely go back for next vehicle purchase. More

The service was great. The representative was very professional and helpful. Thank you for your help. Well done, will definitely return to service my car here again. professional and helpful. Thank you for your help. Well done, will definitely return to service my car here again. More

Our sales person, Ron was terrific! I guarantee if I buy another car, I will come to him first! He was polite, knowegable, and to the point while not wasting my time with sales gobblekook. another car, I will come to him first! He was polite, knowegable, and to the point while not wasting my time with sales gobblekook. More

Staff were all very friendly. Only 2 objections. Spent hours waiting for them to run credit. Not sure why there was such an issue when I had an 800+ score. We had to wait in the dirty waiting area. Easy f hours waiting for them to run credit. Not sure why there was such an issue when I had an 800+ score. We had to wait in the dirty waiting area. Easy fix... clean it up.... More

Told the price of the service, but not informed of the blanket shop charge until after the work was complete. I said I wanted my vehicle washed when asked. It wasn’t and no one was around when I went back blanket shop charge until after the work was complete. I said I wanted my vehicle washed when asked. It wasn’t and no one was around when I went back in to ask for it to be done. More

It is getting expensive everytime I come to have oil/filter changed. I paid $90 with the coupon where as I pay $46 for my Acura MDX. This is outrageous oil/filter changed. I paid $90 with the coupon where as I pay $46 for my Acura MDX. This is outrageous More

Took a LOOONG time, like 90 minutes. That's simply too long for an oil change. And then my car wasn't washed. Not cool. long for an oil change. And then my car wasn't washed. Not cool. More